My Product red ipod/dock isnt responding

Discussion in 'iPod' started by JackArc, Oct 20, 2006.

  1. JackArc macrumors regular

    JackArc

    Joined:
    Sep 10, 2006
    Location:
    Orange County, CA
    #1
    It will not charge and iTunes doesnt reconize it. Everything seems to be plugged in right and both the dock and ipod are brand new. Anyone have an idea of whats going on?
     
  2. gauchogolfer macrumors 603

    gauchogolfer

    Joined:
    Jan 28, 2005
    Location:
    American Riviera
    #2
    What OS are you running, and what version of iTunes do you have installed?
     
  3. JackArc thread starter macrumors regular

    JackArc

    Joined:
    Sep 10, 2006
    Location:
    Orange County, CA
  4. gauchogolfer macrumors 603

    gauchogolfer

    Joined:
    Jan 28, 2005
    Location:
    American Riviera
    #4
    Did you install iTunes from the disk that came with the nano, or via a download from the Apple site? I'm wondering if the nano requires a version increment which you don't have. Also, do you have any other iPods with which you can test the connection?
     
  5. tominated macrumors 68000

    tominated

    Joined:
    Jul 7, 2006
    Location:
    Queensland, Australia
    #5
    not that this will fix it...
    ...but....
    ...can you take some pics of it? pleeeeaaaase:eek:
     
  6. OllyW Moderator

    OllyW

    Staff Member

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    Oct 11, 2005
    Location:
    The Black Country, England
  7. JackArc thread starter macrumors regular

    JackArc

    Joined:
    Sep 10, 2006
    Location:
    Orange County, CA
    #7
    I got it from the apple web site, and I dont have another iPod
     
  8. gauchogolfer macrumors 603

    gauchogolfer

    Joined:
    Jan 28, 2005
    Location:
    American Riviera
    #8
    So you're running iTunes 7.0.1 ? If you plug it in, does it show up in Disk Utility?
     
  9. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #9
    If it isn't charging, it isn't an iTunes error which was my first guess.

    Have you tried plugging the USB cable straight into the iPod?

    Does your Mac definitely have USB 2.0 ports?
     

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