New iPhone5 cannot send/receive text messages

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bjpad2, Nov 9, 2012.

  1. macrumors member

    Jan 1, 2012
    I ordered a new iphone5 for my wife, I already had an iphone4. Her phone arrived and she was trying it out. It cannot send text messages to my phone and cannot receive text messages from my phone.

    I searched the internet and found suggestions to make sure the settings had the right phone number, had various messaging things turned on, etc. Every setting in her phone was set the way it was supposed to be, I didn't find anything that seemed to need changing. She can make phonecalls to my phone, just can't send text messages.
  2. macrumors Nehalem


    Apr 16, 2008
    At the iPhone hacks section.
    What carrier are you using?
  3. macrumors newbie

    Jun 18, 2012
    if you are in in sprint and then change to another carrier , this may caused.

    the only solutions are

    1. update to 6.0.1


    2. factory reset.

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