I am considering buying the iMac G5 iSight, which has no internal dial-up modem, so I need to make a decision whether to order an external one. I have a broadband internet connection, but a previous Mac I had came with excellent fax and telephony functions, including a versatile TAM (telephone answering machine), with calls displayed in a menu with time of arrival, etc.
Apples web page of info about the modem makes it clear that it can support other functions than just dial-up analogue internet connection, mentioning telephony and fax functions:
However, this only states that it supports caller ID etc. To be usable for telephony and fax additional user software is needed, to turn documents into faxes, to read faxes, to dial from an address book, and so on. Yet, apparently theres no software supplied:
After searching the website, I spent a long time yesterday on phone calls to parts of Apple UK (and through it to Bangalore, India), but was continually passed on to other people or referred to web pages that were either irrelevant (such as Chat with a Support Agent which cant be used by people making purchase decisions as you need the serial number of the computer you havent yet bought!
) or stopped short of the info I needed.
Can anyone tell me if full telephony and fax functions are available? If so, where is the software to be found? Presumably it must be either already installed on the iMac iSight or in the box with the modem, despite the website indicating the box only contains the modem and user guide. If full telephony and fax functions are not available, what more limited ones are available, if any?
Thanks John
Apples web page of info about the modem makes it clear that it can support other functions than just dial-up analogue internet connection, mentioning telephony and fax functions:
Technical Specifications
* Speed: Data up to 56kbps, fax at 14.4kbps
* Supports caller ID, wake on ring, telephone answering (V.253), modem on hold
* V.92 software support
However, this only states that it supports caller ID etc. To be usable for telephony and fax additional user software is needed, to turn documents into faxes, to read faxes, to dial from an address book, and so on. Yet, apparently theres no software supplied:
What's in the Box:
* Apple USB Modem with built-in 4.6-inch USB cable
* User Guide
After searching the website, I spent a long time yesterday on phone calls to parts of Apple UK (and through it to Bangalore, India), but was continually passed on to other people or referred to web pages that were either irrelevant (such as Chat with a Support Agent which cant be used by people making purchase decisions as you need the serial number of the computer you havent yet bought!
Can anyone tell me if full telephony and fax functions are available? If so, where is the software to be found? Presumably it must be either already installed on the iMac iSight or in the box with the modem, despite the website indicating the box only contains the modem and user guide. If full telephony and fax functions are not available, what more limited ones are available, if any?
Thanks John