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Notes Crashing in macOS Sierra

S

SoupyFlow

macrumors member
Original poster
Hi All!

I recently updated my MacBook Pro to macOS Sierra and Notes is crashing immediately after I launch it.

I have tried multiple reboots etc.

Has anyone else had this issue and/or know a fix for it?

Thanks!
 
SoupyFlow said:
Hi All!

I recently updated my MacBook Pro to macOS Sierra and Notes is crashing immediately after I launch it.

I have tried multiple reboots etc.

Has anyone else had this issue and/or know a fix for it?

Thanks!
Click to expand...

It's working fine for me on my mid-2011 13" MBA.

BL.
 
Sorry, you said that in the question. Can you be a bit more specific in describing the crash. Does the Notes window open, then crash? If not that, what? Is there anything in your system log, or crash reporter window?
 
chabig said:
Sorry, you said that in the question. Can you be a bit more specific in describing the crash. Does the Notes window open, then crash? If not that, what? Is there anything in your system log, or crash reporter window?
Click to expand...

No problem, yeah basically the window will open for anywhere between 1-10 seconds and then just close. I get the crash reporter window prompt.

To be honest, it might be time for me to do a full wipe and reinstall of macOS, I received my MacBook Pro new almost two years ago and immediately migrated over a macOS install from an old MacBook Air from 2010. The MacBook Air had the latest version of macOS on it, but you know how that goes. 😛

Here is some of the info inside of the report:

Crashed Thread: 4 Dispatch queue: NSManagedObjectContext 0x6080001d7f70

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'CKException', reason: 'data can not be nil'
abort() called
terminating with uncaught exception of type CKException

 
Those details are beyond my ability to figure out. But although I used to be a proponent of clean installs, the work to make it happen is something I don't like. I haven't done one in at least five years I think. The scattered small text files I might have in my Library don't bother me in the slightest. I did (this morning) rerun the Sierra installer on my Mac because it was acting weird. My first install was straight from the App Store on Tuesday evening. This morning I ran it from a bootable USB stick. Problem solved. You might try the same--rerunning the installer.

But you could try some more troubleshooting first. For example, what happens if you turn off Notes syncing in your iCloud preference pane. Does the app crash then? This will help narrow the problem to an app problem vs a syncing problem.
 
chabig said:
Those details are beyond my ability to figure out. But although I used to be a proponent of clean installs, the work to make it happen is something I don't like. I haven't done one in at least five years I think. The scattered small text files I might have in my Library don't bother me in the slightest. I did (this morning) rerun the Sierra installer on my Mac because it was acting weird. My first install was straight from the App Store on Tuesday evening. This morning I ran it from a bootable USB stick. Problem solved. You might try the same--rerunning the installer.

But you could try some more troubleshooting first. For example, what happens if you turn off Notes syncing in your iCloud preference pane. Does the app crash then? This will help narrow the problem to an app problem vs a syncing problem.
Click to expand...

Hi! Yeah I ended up just doing a complete fresh format and reinstall of Sierra and everything is working perfectly now. 😀
 
smileman said:
Having the same issue. Late 2013 MPPr 15"
Click to expand...

Me too -- mid-2013 MBA 13. Damn annoying!

EDIT: And as usual, as soon as I post a problem report, I somehow manage to fix it 🙂

What I just did now was log into iCloud.com and I made a tiny edit to one of my notes (in my case, I deleted one line on a to-do list). Then I waited a few seconds for the data to refresh, and then I tried opening Notes locally again.

Let us know if this works.
 
Last edited:
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Katalyst2 said:
Me too -- mid-2013 MBA 13. Damn annoying!

EDIT: And as usual, as soon as I post a problem report, I somehow manage to fix it 🙂

What I just did now was log into iCloud.com and I made a tiny edit to one of my notes (in my case, I deleted one line on a to-do list). Then I waited a few seconds for the data to refresh, and then I tried opening Notes locally again.

Let us know if this works.
Click to expand...

I ran in to same issue first time I edited a note after installing Sierra (all I did was delete a space). Editing the same not on iCloud.com fixed it for me as well so far.
 
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Katalyst2 said:
Me too -- mid-2013 MBA 13. Damn annoying!

EDIT: And as usual, as soon as I post a problem report, I somehow manage to fix it 🙂

What I just did now was log into iCloud.com and I made a tiny edit to one of my notes (in my case, I deleted one line on a to-do list). Then I waited a few seconds for the data to refresh, and then I tried opening Notes locally again.

Let us know if this works.
Click to expand...

I've got my subscription to the forum, that I always read, only to say THANK YOU! Your suggestion fixed the issue!
 
Katalyst2 said:
Me too -- mid-2013 MBA 13. Damn annoying!

EDIT: And as usual, as soon as I post a problem report, I somehow manage to fix it 🙂

What I just did now was log into iCloud.com and I made a tiny edit to one of my notes (in my case, I deleted one line on a to-do list). Then I waited a few seconds for the data to refresh, and then I tried opening Notes locally again.

Let us know if this works.
Click to expand...

This worked for me, as well.
 
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Reactions: BaseDesign
Katalyst2 said:
Me too -- mid-2013 MBA 13. Damn annoying!

EDIT: And as usual, as soon as I post a problem report, I somehow manage to fix it 🙂

What I just did now was log into iCloud.com and I made a tiny edit to one of my notes (in my case, I deleted one line on a to-do list). Then I waited a few seconds for the data to refresh, and then I tried opening Notes locally again.

Let us know if this works.
Click to expand...
Thank you! That worked for me too!
 
SoupyFlow said:
Hi All!

I recently updated my MacBook Pro to macOS Sierra and Notes is crashing immediately after I launch it.

I have tried multiple reboots etc.

Has anyone else had this issue and/or know a fix for it?

Thanks!
Click to expand...
I just upgraded to MACOS Sierra and I have the same problem. Not fix yet.
[doublepost=1475509246][/doublepost]
dpace32 said:
Thank you! That worked for me too!
Click to expand...
Awesome! This must be another one of those hidden, undocumented features found in the most advanced OS in the world. Thanks for posting the fix that worked.
 
SoupyFlow said:
Hi All!

I recently updated my MacBook Pro to macOS Sierra and Notes is crashing immediately after I launch it.

I have tried multiple reboots etc.

Has anyone else had this issue and/or know a fix for it?

Thanks!
Click to expand...

I have found a fix at: Notes keeps crashing in Sierra. Please help!

Fixed it! Unchecked iCloud Notes in Settings, opened Notes (blank), then checked iCloud Notes in Settings again. All synced and hopefully no more crashes!

And it works for me
 
SoupyFlow said:
Hi All!

I recently updated my MacBook Pro to macOS Sierra and Notes is crashing immediately after I launch it.

I have tried multiple reboots etc.

Has anyone else had this issue and/or know a fix for it?

Thanks!
Click to expand...
version

I have the same issue, I contacted Apple, after installing the Java 2015 001 version nothing changed
 
Katalyst2 said:
Me too -- mid-2013 MBA 13. Damn annoying!

EDIT: And as usual, as soon as I post a problem report, I somehow manage to fix it 🙂

What I just did now was log into iCloud.com and I made a tiny edit to one of my notes (in my case, I deleted one line on a to-do list). Then I waited a few seconds for the data to refresh, and then I tried opening Notes locally again.

Let us know if this works.
Click to expand...

It works! Thank you
 
I also have this problem. When I go to icloud.com and edit the notes, it works again for a while, but then starts crashing again.
 
evadre said:
I also have this problem. When I go to icloud.com and edit the notes, it works again for a while, but then starts crashing again.
Click to expand...
[doublepost=1477329329][/doublepost]I have the same crashing problem with SOHO Notes since I installed macOS Sierra. I've posted a tech request to Chronos but have yet to receive a response other than the standard "We got your request". Upon checking on this problem report it has been in their system for almost a month. I've tried all of the above and nothing works. I, used to, use SOHO daily but due to the delay I've got to change my note app. Does anyone have a suggestion for a replacement app.
 
SoupyFlow said:
Hi All!

I recently updated my MacBook Pro to macOS Sierra and Notes is crashing immediately after I launch it.

I have tried multiple reboots etc.

Has anyone else had this issue and/or know a fix for it?

Thanks!
Click to expand...
[doublepost=1477516663][/doublepost]I'm having the exact same problem. :-(
 
Rocky97 said:
[doublepost=1477329329][/doublepost]I have the same crashing problem with SOHO Notes since I installed macOS Sierra. I've posted a tech request to Chronos but have yet to receive a response other than the standard "We got your request". Upon checking on this problem report it has been in their system for almost a month. I've tried all of the above and nothing works. I, used to, use SOHO daily but due to the delay I've got to change my note app. Does anyone have a suggestion for a replacement app.
Click to expand...

Me, too. I can't open it. It's a problem for me because I store a lot of important information in that database.
 
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