online claim for ipod rebate

Discussion in 'iPod' started by Stefania, Sep 27, 2006.

  1. Stefania macrumors newbie

    Joined:
    Sep 27, 2006
    #1
    I have tried to submit online claim to get the rebate for the Back to School Promotion on iPod. My order date is Sep 15, the shipping date is a few days later. I could not submit the online claim because the system says my purchase has been done outside of the promotion period (ending Sep 16). Did anyone have the same problem?
     
  2. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #2
    Was this an order from the Apple Store? What model of iPod was it?
     
  3. rtdgoldfish macrumors 6502a

    rtdgoldfish

    Joined:
    Jul 4, 2004
    Location:
    Jacksonville, FL
    #3
    Friend of mine is having the same problem. She bought an iPod and a MacBook on Sept. 14th. The iPod shipped the next day but the MacBook didn't ship until the 22nd. We tried to fill out the rebate but it says she purchased it too late and cannot recieve the rebate. Gonna call Apple tomorrow and see what can be done.
     
  4. BurtonCCC macrumors 65816

    BurtonCCC

    Joined:
    May 2, 2005
    Location:
    Wheaton/Normal, IL
    #4
    Just call Apple. They should help you out.

    Daniel.
     
  5. yrral macrumors newbie

    Joined:
    Nov 28, 2006
    #5
    Ipod rebates- major in mac

    I purchased an ipod 30 gig with a mac book and printer on Sept. 15, downloaded all forms, jumped through all the hoops and just received a letter saying my claim was denied because one or more products were not a qualifying model. Well after waiting on phone for 90 minutes i was finally informed that apple had changed the models on their ipods on September 12.
    There was nothing on apple's website regarding this. In fact I was directed to the iod site from the school site. I even had the ipod in my cart for several weeks as we agonized what to engrave on it!
    Any ipods sold after that time DO NOT QUALIFY. My customer non service person informed me that I should have read the fine print on the back of the rebate form wich I did not download until after I received the equipment. She said that I could have returned the ipod (although apple specifically prohibits returns of personalized ipods for any reason) within 14 days. Any body else received this letter?
     

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