PB 12" Keycap Problem - Help!

Discussion in 'Macintosh Computers' started by JulesK, Oct 22, 2003.

  1. JulesK macrumors 6502

    Joined:
    Dec 17, 2002
    #1
    I think this would apply to all of the AlBooks, as I think that they all have the same keyboard. I just got a new 12" PB, and I love it (slight buyers remorse over today's iBook announcment, as this computer is only 3 days old, but I'm over that). The problem is that the comma keycap keeps popping partially off. I am a very hard and fast typist, so even though I can pop it back in, that doesn't solve the problem.

    Is this a common problem? Does anyone know if there is any solution other than getting a new keyboard for the machine? Given that the computer is less than 3-days old, and I bought it from the local Apple store, what are the odds of getting it exchanged (rather than repaired)?

    Many thanks!
     
  2. jxyama macrumors 68040

    jxyama

    Joined:
    Apr 3, 2003
    #2
    i've only heard about the rev. A 12" PB but i've never heard of this...
     
  3. evil macrumors 6502

    Joined:
    May 2, 2003
    Location:
    chicago ex-toronto
    #3
    i had a similar problem with my T key.
    one of the little plastic tabs on the bottom of the key was broken.
    apple wanted to replace the whole damn keyboard.
    luckily i had my friend who works and an authorized repair place bring me my new keyboard and i just switched the keys.
    and now i have a backup keyboard incase of disaster
     

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