My grandfather has an older iMac with OS 9 installed. He has frequent problems with it and we couldn't figure out what the problem was. We upped the amount of ram to 340 and it still ran the same. Whenever he tries to print a document from Mail (OS 9), it prints the letter about an inch long and all of the words are barely visible. He has an older Epson colour printer if it makes any difference. Usually I tell him to copy the letter and paste it into AppleWorks which is really hard for him and every time I visit I have to show him how to do it. (He's technically challenged
)