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garyd9

macrumors member
Jul 30, 2008
59
0
Pittsburgh, PA area
update from applecare

applecare called me back - the word from "engineering" is that the screenshot issue is 'known' and I should watch for any updates that may fix the issue.

At least they acknowledged the issue as something that needs to be fixed...
 

mbpnewbie

macrumors regular
Jan 5, 2009
192
0
I don't game, so I have no real use for the 9600GT, but reading this thread prompted me to test this bug... What do you know? It freezes... Quite disappointed that apple has allowed such a flawed product to be released. First people are complaining about the lack of QC on the screen issue(s) ( I get flickering on the lcd test websites, but don't notice it in normal browsing) and now Apple are saying there is yet ANOTHER thing to be worried about. I'm sorry to sound anti-apple, but they should have made sure everything worked from the get-go. If I didn't have to run Logic Pro, I would be seriously considering taking this hunk-o-junk back to the store.
 

Liquidpics

macrumors member
Jan 29, 2008
76
0
New Jersey
Unbelievable


I have to say that was some thorough investigating. I don't see any potential for hidden agenda's except to be credited with good investigative journalism. Nvidia sucks for continuing to allow the release of such a defective product to the market. First the 8600 GT's now the 9600's. If this blows wide open they are finished. They deserve it.
 

Liquidpics

macrumors member
Jan 29, 2008
76
0
New Jersey
The Good thing...

is that the article mentioned the melting point of the bumps. I think it said " between 60-80 celsius" Well, I know I'll be running my fans higher and being more aware of my temps via istat. What a pain in the neck for such an expensive laptop!
 

lordthistle

macrumors 6502
Feb 29, 2008
420
9
Italy
I think the problem is in the drivers. Apple chose to mount nVidia GPUs but they were never able to implement good drivers. MBPs with ATI cards, even if less powerful, give a much better experience.

On Google earth, my MBP with the 9600 or the 9400 has a performance worse than a MB with Intel GPUs. With the 9600, the movement from one space to another is not as fluid as with the 9400. The stack animations were much more fluid on the early MBP than on this one.

Before this unibody, I had an early 2008 MBP with the 8600. For months, I could not watch videos or scroll website without having graphics corruption. I had to wait 10.5.5 to have those problems solved. I did not try with 10.5.6, by till 10.5.5 neither the previous MBP nor this unibody MBP could quicklook at multiple jpg in index mode files without freezing. They are all software issues.

The problem is all in the drivers. It is very disturbing that Apple released machine like the MBPs without worrying to implement good drivers, but they can because we have no alternatives. Anyway this lack of quality in the drivers is quite surprising since Snow Leopard will require very reliable drivers for the graphics subsystem.

thistle
 

Vanarak19

macrumors 65816
Feb 18, 2008
1,061
32
If it's mainly a driver issue as you suspect, cant we download a different graphics driver? My new MBP has the older 176.44 driver. Nvidia's website has a much newer notebook driver, the 179.28 (Beta) and Laptopvideo2go has many newer drivers to try out. Has anybody updated their graphics driver and noticed a difference?

http://www.nvidia.com/object/geforce_notebook_winxp_179.28_beta.html

http://www.laptopvideo2go.com/

i think this all pertains to OSX, not windows.
 

2ms

macrumors 6502
Nov 22, 2002
444
71
Sorry if this is somewhat off topic, but how do you know whether or not your machine is using its 9400 or its 9600? I have a new MBP. I thought it was just automatically using the 9600 hardware when useful, and then automatically reverting to 9400 when using 9600 is just a waste of battery power. However, I get the idea you people are manually switching between the two. Otherwise, how would you know for sure which card is in action at any time?
 

Codeseven

macrumors 6502a
Dec 31, 2008
836
339
i think this all pertains to OSX, not windows.

Hi Kgeier,

Being new to Mac's I dont know that much about them yet.

So, if the GPU driver is updated on the Bootcamp Windows side it does not affect the GPU driver on the OSX side?
 

AR15MBP

macrumors 6502
Jan 6, 2009
252
4
USA
Sorry if this is somewhat off topic, but how do you know whether or not your machine is using its 9400 or its 9600? I have a new MBP. I thought it was just automatically using the 9600 hardware when useful, and then automatically reverting to 9400 when using 9600 is just a waste of battery power. However, I get the idea you people are manually switching between the two. Otherwise, how would you know for sure which card is in action at any time?

system preferences ---> energy saver

in the top of the window pane is says "graphics", and there you can select between better battery life or higher performance.
 

2ms

macrumors 6502
Nov 22, 2002
444
71
system preferences ---> energy saver

in the top of the window pane is says "graphics", and there you can select between better battery life or higher performance.

So I've been unknowingly playing Spore without the 9600 hardware since I haven't touched the system preferences on my new MBP? I thought it'd be able to detect when graphics power is demanded and automatically switch over to the 9600.
 

AR15MBP

macrumors 6502
Jan 6, 2009
252
4
USA
So I've been unknowingly playing Spore without the 9600 hardware since I haven't touched the system preferences on my new MBP? I thought it'd be able to detect when graphics power is demanded and automatically switch over to the 9600.

not to my knowledge, as that type of feature isn't mentioned in anything i've read. could be wrong though.

http://support.apple.com/kb/HT3207
 

supremedesigner

macrumors 65816
Dec 9, 2005
1,074
912
Good news!

Good news fella! After the software update today, it worked just great! See my post earlier on the first page. W00t! I'm glad Applez listened!!
 

mikkelthisted

macrumors newbie
Apr 13, 2009
1
0
Same problem here....

I have confirmed that my MacBook Pro 15' has the same error as you have all described - Anyone found any solution yet?

I've talked to Apple support and they suggest that I have it checked out. But do you guys think that it will even help anything if apple puts in a new graphics card? Or is it a driver problem.

Hope to hear back

Best,

Mikkel, Denmark
 

mbpnewbie

macrumors regular
Jan 5, 2009
192
0
I have confirmed that my MacBook Pro 15' has the same error as you have all described - Anyone found any solution yet?

I've talked to Apple support and they suggest that I have it checked out. But do you guys think that it will even help anything if apple puts in a new graphics card? Or is it a driver problem.

Hope to hear back

Best,

Mikkel, Denmark
Did you take the time to read the thread? general consensus is that it is a driver issue
 

fuzzynavo

macrumors regular
Oct 13, 2004
107
0
CA
My 2.4 ghz mbp has the same issue. Playing the Age of Empires 3 demo for more than 5-10 minutes will cause it flicker black and then hang. Sometimes it recovers while other times the computer will go to sleep.

The console reports it as:

4/24/09 11:14:11 PM kernel NVDA(OpenGL): Channel exception! status = 0xffff info32 = 0xd = GR: SW Notify Error
4/24/09 11:14:11 PM kernel 0000000c
4/24/09 11:14:11 PM kernel 00200000 00008297 00000472 00000000
4/24/09 11:14:11 PM kernel 0000047e 00000f08 80000000 00000003
4/24/09 11:14:11 PM kernel 00000000 00000000 01bfdc01
4/24/09 11:14:13 PM kernel NVDA(OpenGL): Channel exception! status = 0xffff info32 = 0xd = GR: SW Notify Error
4/24/09 11:14:13 PM kernel 0000000c
4/24/09 11:14:13 PM kernel 00200000 00008297 00000472 00000000
4/24/09 11:14:13 PM kernel 0000047e 00000f00 0000e800 00000003
4/24/09 11:14:13 PM kernel 00000000 00000000 01bfdc01
4/24/09 11:14:25 PM kernel NVDA(OpenGL): Channel exception! status = 0xffff info32 = 0xd = GR: SW Notify Error
4/24/09 11:14:25 PM kernel 0000000c
4/24/09 11:14:25 PM kernel 00200000 00008297 00000472 00000000
4/24/09 11:14:25 PM kernel 0000047e 00000f08 80000000 00000003
4/24/09 11:14:25 PM kernel 00000000 00000000 01bfdc01
4/24/09 11:14:37 PM kernel NVDA(OpenGL): Channel exception! status = 0xffff info32 = 0xd = GR: SW Notify Error
4/24/09 11:14:37 PM kernel 0000000c
4/24/09 11:14:37 PM kernel 00200000 00008297 00000472 00000000
4/24/09 11:14:37 PM kernel 0000047e 00000f04 00000000 00000003
4/24/09 11:14:37 PM kernel 00000000 00000000 01bfd403
4/24/09 11:14:49 PM kernel NVChannel(Display): Graphics channel timeout!
4/24/09 11:15:01 PM kernel NVChannel(Display): Graphics channel timeout!
4/24/09 11:15:13 PM kernel NVChannel(OpenGL): Graphics channel timeout!
4/24/09 11:15:25 PM kernel NVChannel(Display): Graphics channel timeout!

This is reminiscent of the problems a lot of the 8600 cards the previous gen mbp had. Hopefully as others have said this is a driver issue and can be remedied in the near future...
 
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