After years of impeccable build quality and reliability with Apple products, my experiences of Apple watch leaves much to be desired.
I am now sending back my third 42mm Milanese SS.
Watch 1 developed a battery issue after just 2 days. it got very hot, drained within 5 minutes and refused to recharge.
Watch 2 developed a Haptic issue after 24 hours where it completely refused to work despite pinging when notifications came through
Watch 3 arrived today and one side of it is completely chipped and scratched. Scratches I can live with.....if its my own doing but not when its a brand new boxed item.
Having rung AppleCare expressing my concerns about quality control, unreliability and inconvenience of having to take the watches to a UPS pickup point and wait in for replacement deliveries, I did try to reason with them that my local Apple retailer have the watches in stock and could i reserve one and pick it up from there on Friday. I was told that Apple will reserve stock for one business day only and can't hold stock and they would still have to bill me for a second watch even though i suggested that they credit a gift card for me.
And so I now have to return the watch to a UPS drop off point tomorrow and wait for another week for another watch.
Not a happy bunny
Right whinge over
I am now sending back my third 42mm Milanese SS.
Watch 1 developed a battery issue after just 2 days. it got very hot, drained within 5 minutes and refused to recharge.
Watch 2 developed a Haptic issue after 24 hours where it completely refused to work despite pinging when notifications came through
Watch 3 arrived today and one side of it is completely chipped and scratched. Scratches I can live with.....if its my own doing but not when its a brand new boxed item.
Having rung AppleCare expressing my concerns about quality control, unreliability and inconvenience of having to take the watches to a UPS pickup point and wait in for replacement deliveries, I did try to reason with them that my local Apple retailer have the watches in stock and could i reserve one and pick it up from there on Friday. I was told that Apple will reserve stock for one business day only and can't hold stock and they would still have to bill me for a second watch even though i suggested that they credit a gift card for me.
And so I now have to return the watch to a UPS drop off point tomorrow and wait for another week for another watch.
Not a happy bunny
Right whinge over