Returning a MBP C2D? What happens to a CTO?

[Mini Jay]

Just a couple of general questions. From what i've gathered reading the huge posts on the new MBP C2D, that if you have a STOCK config then you can return your MBP w/in 10 days if not opened. So i can see the arguement for getting a 17" MBP, since it has the PMR drive, extra battery life, yada yada.

I'm still torn between the 15"/160GB/3GB config vs. a stock 17". This will be my first personal Apple purchase.

So if I purchased a stock 17", happen to have problem with it a month later or even down the road, then what happens when I take it to the local Apple store? Do they exchange it? Send it to Applecare?

Same question applies to a 15" CTO. I figured they can't exchange it since the store won't have the exact config, so I assume they send it off to Applecare, correct?

We have a FCP suite at the office that was built by Promax, and i know that corporate buying is a whole different ballgame then personal purchases.

Thanks,

Jay

 

[JAT]

They dislike exchanging CTO machines, yes. If they do have to take them back, they become cool "free upgrade" refurbs, like my 2GB ram Mini.

 

[Mini Jay]

So they do exchange them? What happened to your mini? What about the custom parts? I would assume they would just order another one for you.

Thanks again

Jay