Screen not flat against body?

Discussion in 'MacBook Air' started by stroemp, Mar 30, 2013.

  1. macrumors newbie

    Joined:
    Mar 23, 2013
    #1
    Hey guys!

    At the risk of setting off the OCD haters, I have a quick question.

    I just got my Macbook Air back from repair (almost everything replaced) and when closed, there is a few milimeters of extra gap on the left side. You can press it down with your finger to sit flush against the body but once you take it off it goes right back up. On the right side however everything is perfect.

    Should I try to bend it back somehow? Or maybe place some heavy books on it overnight and see if that helps?

    Thanks!
     
  2. macrumors 6502a

    jamesjingyi

    Joined:
    Dec 20, 2011
    Location:
    UK
    #2
    Where did you get it repaired? Apple store? If so, take it back! Or else just put some books on it and leave it a while...
     
  3. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #3
    I had it repaired in an Apple Store, and they almost completely replaced it. I feel like I don't want to bother them with such a relatively small cosmetic issue when they were kind enough to almost completely replace my Macbook Air for free.

    Everything is spotless apart from that.

    Do you think the book trick will work?
     
  4. macrumors 68000

    Joined:
    Jun 25, 2003
    #4
    I doubt if the book trick will work. If it's bothering you, by all means take it back and ask politely.
     
  5. macrumors 6502a

    jamesjingyi

    Joined:
    Dec 20, 2011
    Location:
    UK
    #5
    Take it back... I took my MBA in for the screen being slightly off on the top (about 1mm off) and they ordered in a new screen. I hadn't dropped it mind you and it was brand new but if they've just repaired it, it should be in really good condition...
     
  6. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #6
    I just might, I'd just feel so silly complaining over a few millimeters of extra room on one side. Besides, maybe I'll have a repair with an even worse issue this time around?

    Apparently this gap seems pretty common, perhaps I'm just making things bigger in my head?
     
  7. macrumors 6502a

    jamesjingyi

    Joined:
    Dec 20, 2011
    Location:
    UK
    #7
    They dont count how many times you enter the store you know :) And they wont treat it as a real repair, just a tweaking... They'll take it in for a few mins and be done with it... You pay a premium for Apple products for a reason!
     
  8. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #8
    I've managed to get the same Genius guy for my last three repairs (had bad luck with faulty motherboards) :p

    I'll try to the call the store tomorrow and ask if there's anything they can do, otherwise I might just learn to live with it.

    Thanks!
     
  9. macrumors 6502a

    jamesjingyi

    Joined:
    Dec 20, 2011
    Location:
    UK
    #9
    If you really dont want the same guy, go to a different Apple store :) And also, dint just live with it, you just got it repaired for goodness sake... If you got a car repaired but then one of the doors was dented, would you just live with it?
     
  10. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #10
    Unfortunately there's only one Apple store in Sweden, and they've really gone over and beyond in terms of replacing my Macbook Air. I will call them Monday and ask them if there's anything they can do about the gap.

    Thanks for the help!
     
  11. macrumors 601

    Joined:
    Aug 27, 2012
    #11
    Is Apple's fault that they market their products to you as an fine object of desire, and price$$ to match, so why feel bad? They should pick me up and drop me back off like if am taking in my Lexus in for service, and fresh French Croissant while I wait.
     
  12. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #12
    Just to clarify, neither of you guys have a similar issue where the lid isn't evenly flush against the body?

    Mind you mine is only a few millimeters off.
     
  13. macrumors 6502a

    jamesjingyi

    Joined:
    Dec 20, 2011
    Location:
    UK
    #13
    I have and they ordered a new screen for me (but that was because the rubber on the outside was coming off). The guy at the genius bar today told me they could just adjust some screws and fix it
     
  14. macrumors 601

    Joined:
    Aug 27, 2012
    #14
    Not only that, there is been posts of Airs not sitting flush on a flat surface and lids not aligned (sideways) perfectly with the body.

    Up to u whether u want to make the trip.
     
  15. macrumors 65816

    Drew017

    Joined:
    May 29, 2011
    Location:
    East coast, USA
    #15
    The screen should be the same on both sides. I wouldn't try and bend it back… you should probably send it back to Apple… especially if the problem wasn't there before.
     
  16. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #16
    Hey guys, just wanted to update you on this. Apparently this is something that's present on most, if not all Macbook Airs.

    I did some googling and in all reviews I could find there was a slightly bigger gap on the side with the headphone hack than the one with the SD card slot.

    Thanks for everyones replies!
     
  17. macrumors 6502a

    jamesjingyi

    Joined:
    Dec 20, 2011
    Location:
    UK
    #17
    Wow! I didn't know that but I guess you learn something new every day! You are most welcome and I hope that your new MBA is good to you!
     
  18. stroemp, Mar 31, 2013
    Last edited: Apr 1, 2013

    thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #18
  19. macrumors 601

    Joined:
    Aug 27, 2012
    #19
    After seeing the sample pics I proclaim this OCD.
     
  20. macrumors 68020

    Joined:
    Dec 13, 2012
    Location:
    Southern California
    #20
    If Apple followed your excellent suggestion, they'd run the risk of increased sales & revenue :)
     
  21. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #21
    Yeah, no I agree.

    Turns out this is present on all MacBook Airs in either case just thought it was very unlike Apple.
     
  22. macrumors 6502a

    Joined:
    Jul 16, 2012
    Location:
    St. Louis, MO
    #22
    For what Apple charges for their products, they have to be better than the other guy. I would take it back.

    It's probably a slight hinge alignment.
     
  23. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #23
    Went there today and ALL Macbook Air display models exhibited this "problem". I also googled to check reviews and this was present in all of their pictures. I think I'll live with it, or take it in and see if they can just tweak it somehow without exchanging anything.

    I can't be bothered to give it away again for another week as it's been in there 3 times already due to logic board frying.
     
  24. macrumors 6502a

    Joined:
    Jul 16, 2012
    Location:
    St. Louis, MO
    #24
    My MBA does not exhibit this "problem", the screen lays flat against the body.
     
  25. thread starter macrumors newbie

    Joined:
    Mar 23, 2013
    #25
    Yeah, it's hard to explain, it's definitely flat against the body, there's just somewhat of a bigger gap on one side than on the other on the 2012 models. You can't really see it unless you look really hard, so I'd say it's not so much of a problem as an OCD trigger :p

    I checked every display model and it was present in all 13", and you can see it in the pictures of all reviews I've found on Google so far.

    I feel pretty ridiculous making a thread about it when it's really a non-issue and "standard" or whatever.
     

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