Smashed my ipad 2 screen, options?

Discussion in 'iPad' started by eaunoire, Mar 18, 2011.

  1. macrumors newbie

    Joined:
    Oct 27, 2008
    #1
    Parents picked me up this in the states and brought it back to the uk.

    This just happened

    [​IMG]


    Obviously its not out here yet but,

    Has anyone managed to get a cheap replacement from apple in the US?

    I remember reading that people got cheap iphones if they took a smashed one in.
     
  2. macrumors 6502a

    Joined:
    Jan 18, 2005
    Location:
    Southern California
    #2
    Wait until next week when the iPad 2 is released to the UK. Then try and arrange a warranty replacement. But, given the damage, you might be stuck.
     
  3. macrumors member

    Joined:
    Apr 13, 2010
    #3
    Sell it, "slightly used".

    Joking aside, you probably have to wait quite before parts are available. You can see if ifixit (those guys that did the teardown) can repair it for you.
     
  4. macrumors 604

    wordoflife

    Joined:
    Jul 6, 2009
    #4
    I would take it to Apple after the iPad is released in the UK.
     
  5. macrumors 6502

    CAWjr

    Joined:
    Jan 19, 2010
    Location:
    Atlanta, GA
    #5
    I don't know if Apple notes the origin of sale, but there is a chance that if it was bought in the US, it may not be eligible for an exchange in the UK. There could be a slight difference in the internals or something on a country by country basis.

    Then again, what the hell do I know. That sucks for your iPad.
     
  6. macrumors member

    Joined:
    Jun 11, 2009
    #6
    Sorry for your loss, but may I ask how it happened? I hope the iPad 2 isn't to much more fragile then the first one now that I has a skinnier glass then the old one.
     
  7. thread starter macrumors newbie

    Joined:
    Oct 27, 2008
    #7
    A pyrex measuring jug fell out a cupboard and bounced on to it :(
     
  8. macrumors member

    Joined:
    Jun 11, 2009
    #8
    oouch sorry to hear that. At least when you look at the iPad 2 when its taken apart it looks like the front glass bezel should be an easy and relatively cheap replacement something which seems like you can do on your own. its better than having to buy all new tablet. ifixit.com should have apple parts and instructions if it isn't mentioned already.
     
  9. macrumors 65816

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    #9
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8F190 Safari/6533.18.5)

    Life delt you a raw deal my friend. Wait until the iPad2 is released in the UK and bring it to an Apple store and explain what happened. Be strait up with them. Apple stores have a good deal of latitude on what they will cover under warranty. If your honest with them they may cut you a break, BS them and your likely to get nothing. Apple wants you to be a life long Apple user and they will often go the distance to win you over. Good luck.
     
  10. macrumors 68040

    tigres

    Joined:
    Aug 31, 2007
    Location:
    Land of the Free-Waiting for Term Limits
    #10
    OMG.
    Sorry OP.
     
  11. AJsAWiz, Mar 18, 2011
    Last edited by a moderator: Mar 18, 2011

    macrumors 68020

    AJsAWiz

    Joined:
    Jun 28, 2007
    Location:
    Ohio
    #11
    I had both and the iPad2 doesn't seem any more fragile than the first one. Actually, I didn't think either one was. Like my iPhone I always handle with care. Anything can break, especially when you're not careful in the handling.

    Oops, sorry . . . accidents happen :(
     
  12. macrumors regular

    Joined:
    Dec 29, 2010
    #12
    Mail it to me with the receipt,box, etc... Along with a $50 handling fee and I'll see what I can do about getting anything done under warranty. ;)
     
  13. macrumors member

    gwen1o

    Joined:
    Mar 11, 2011
    #13
    Ouch! Same exact thing happened to me with our flat top stove. Pyrex was good as new but a big crack in the corner of the cooktop. :confused:

    On a lighter now, how did your Pyrex measuring cup fare? :D

     
  14. macrumors 6502

    Joined:
    Oct 1, 2008
    #14
    Thats why we have household insurance guys....make sure you claim or get you parents to claim....don't take no for an answer. some one in you house pays for household.....claim.

    I cant see how this is apple's issue at all....they might be kind if your really lucky and they are trying to negate negative press issues.
     
  15. macrumors 6502

    SonoViva

    Joined:
    Jun 8, 2010
    Location:
    CA
    #15
  16. macrumors 68000

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #16
    Bad luck! Terrible when accidents happen!
    So, I am guessing you want some factual info...
    Once the iPad 2 is released in the UK, you can book a genius appointment and they will exchange it for a fee for another iPad 2 (providing they have a replacement model, otherwise they will order it and call you when it is in store, you keep your broken one during this time though, and then exchange it).
    Apple warranty is universal, so it has no bearing that you bought it in the USA. If you were very nice and stated that it broke very easily and don't tell them about the jug then you may get it replaced for free. Depends how good an actor you are and the genius on the day. Otherwise it is an in warranty replacement, but as it was user caused you will have to pay around £129 to get it replaced.
    Painless
     
  17. macrumors newbie

    Joined:
    Jan 27, 2011
    #17
    Thats one of the parts sourced from Japan that may be in short supply because of the quake... I heard that on the news this am and they said it may cause apple problems in producing Ipad 2's

     
  18. macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #18
    That pic makes my stomach hurt :(
     
  19. macrumors 68030

    Big-TDI-Guy

    Joined:
    Jan 11, 2007
    #19
    So Pyrex: 1 Apple: 0

    "As part of its work to slim down the iPad 2, Apple reduced the thickness of the tablet's glass overlay by 25%, from 0.8 millimeters to 0.6 millimeters"

    Not saying the original would have survived this - but it likely would have had a better chance...
     
  20. macrumors 6502a

    Joined:
    Apr 9, 2010
    #20
    I bet you wish you purchased SquareTrade warranty.
     
  21. bowlerman625, Mar 18, 2011
    Last edited: Mar 18, 2011

    macrumors 68020

    bowlerman625

    Joined:
    Jun 17, 2009
    Location:
    Chicago, IL area
    #21
    Yikes

    Sorry to hear this my friend.
     
  22. macrumors 68040

    tigres

    Joined:
    Aug 31, 2007
    Location:
    Land of the Free-Waiting for Term Limits
    #22
    Nice comment.
     
  23. macrumors 65816

    Joined:
    Jul 29, 2010
    #23
    Enough with the thin and light product... it's a fixation! Please just make one comfortable WITHOUT sacrificing QUALITY! If a quality sturdy product weighs as much as the original without sacrificing, please go with quality!
     
  24. DS3, Mar 18, 2011
    Last edited: Mar 18, 2011

    DS3
    macrumors 6502a

    Joined:
    Mar 7, 2011
    #24
    Dude, he dropped a heavy glass jug on it from several feet from what I can tell. I doubt there is a screen on any mobile or laptop that would be 100% safe from that.

    The iPad is metal and glass.. not exactly what I think of when I think cheap electronics. All the early tests say its actually pretty durable glass, but unless you are toting around some half an inch thick glass you will be able to shatter it with the right kind of impact. Like this kind.

    -------

    So I'm curious, how well does the touch screen work up where its broken? Obviously I'd want a nice fresh one and would replace it, just wondering if thats actually still 100% functional.
     
  25. macrumors 6502

    Joined:
    Mar 12, 2011
    Location:
    Somewhere between Baltimore and DC
    #25
    make note DO NOT COOK AND PLAY Ipad
    That stinks I have mine covered through my renters insurance with an extra add on (all computers etc.) I believe they will be ble to tell where it came from and may tell you only an US store can replace it
     

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