A huge array of services and features is revolutionizing the concept of 'telephone,' though many businesses remain leery of the technology
By Peter J. Howe, Globe Staff, 3/29/2004
The promise of big savings on phone calls has helped propel ''voice over Internet protocol" out of the telecommunications lab and into consumer consciousness.
For Bill Costello's law firm, switching to a phone system that carries voice calls in the same format -- and on the same wires -- as e-mail and Web pages certainly has helped cut costs, by $3,500 to $4,200 a month.
http://www.boston.com/business/articles/2004/03/29/the_future_is_calling/
By Peter J. Howe, Globe Staff, 3/29/2004
The promise of big savings on phone calls has helped propel ''voice over Internet protocol" out of the telecommunications lab and into consumer consciousness.
For Bill Costello's law firm, switching to a phone system that carries voice calls in the same format -- and on the same wires -- as e-mail and Web pages certainly has helped cut costs, by $3,500 to $4,200 a month.
http://www.boston.com/business/articles/2004/03/29/the_future_is_calling/