Cook is a great CEO, and at the same time is setting Apple on the same course to obscurity as Sony & HP before it.
We don't know the future, you could be right.
He's maximizes profits by continuing to sell outdated models and re-packaging others (iPhone 5C.) He won over people by apologizing for Maps and donating to charities. He's aggressively expanding into new markets. You really couldn't ask for a better bean counter.
Nothing has changed. Steve continued selling the 3G when the 3GS was released. He continued selling the OG iPad when iPad 2 was released. Ever since Steve returned in the late nineties Apple have done this with their products. Tim hasn't changed anything here.
Steve during his keynote speeches was always immensely proud of their speed of expansion. From how the OG iPhone was released in a small number of markets and how subsequent releases opened in a larger number. Again Tim has done nothing new here, just continued Steve's ways.
Speak to any of your non-tech friends (those that don't know what MacRumors is) - how many of them know that Apple never used to donate to charity under Steve but now do under Cook? It's a nice thing, but I don't think the fact that Apple is now donating publically to charities has helped sell any more devices.
Who did he win over with the apology? The apology over Maps isn't what won people over - it's the fact that they're actively improving the product that has impressed me. I don't care about the apology I care about the actions. In and around the North of England maps has actually been solid for me. I know there were issues in some areas for some people (just as with pretty much every map ever) but they are getting there.
But all that isn't what made Apple the company I used to admire. I appreciated a simplified product lineup rather than selling anything it could still churn out (like every other corporation.) I was won over by hardware and software that not only looked good with attention to detail, but "just worked." And above all, I respected a company that wasn't out to be the biggest, but the best. They didn't listen to shareholders because they didn't have to: What they did was great and didn't need advice.
Instead, software and hardware are being rushed into mass production without proper testing. Attention to detail is gone. And Cook's obsession with China shows he hasn't gotten a clue from the last three decades of Corporate America failure in the worlds most populous nation.
What has changed in terms of product line up? 3 years ago we had:
- 3 laptop lines MacBook, MacBook Air and MacBook Pro - we now have Air and Pro.
- We had 2 iPhones 4 ($199) and 3GS ($99) - We now have 3 iPhones flagship 5s ($199), 5c ($99) and 4S (free).
- We had 1 iPad (original) - We now have Air and Mini
It's hardly grown much? Is it no longer simplified? At one stage when Steve was alive we had 5 types of iPod on sale - streamlined you say?
Also these things still just work as well as they ever have.
In fact they work together better than ever, with little user intervention thanks to the tight integration between the desktop and mobile operating systems. iCloud also helps in this regard in making it easy for devs to tie the ecosystem together.
What exactly are you having problems with? I assume you didn't use a Mac a decade ago when even sharing documents with Windows users wasn't completely smooth. You obviously also weren't around during Mac OS X 10.0 which was quite frankly a mess. Slow, buggy it was awful. So much so that 10.1 was given as a free update as an acknowledgement that 10.0 was unacceptable. It took a few versions of OS X before it was good. If Apple did that today with their operating systems there would be madness on the internet.
A few years ago when the iPhone 3G was released there was a serious issue where the keyboard lagged in the messages app. It killed the UX, bit took a few bug fix releases to iron the problem out.
Have Apple listened to Shareholders recently? In what way? I can't think of any product related decisions that have been made to appease shareholder concerns - it they did the 5c would have been a very cheap phone to target emerging markets.
Now when it comes to the cash hoard they have listened - they seem to have given more back to the shareholders and increased their share buyback than they initially were going to. This is fine as long as they have enough cash on hand to run the business freely.
My favorite lie out of the entire post-Jobs era: "Steve left us five years of product roadmap before he passed on." What a load of nonsense, perfectly crafted to calm stock prices. There is no roadmap. They don't have a clue what the "next big thing" is. And to be perfectly honest, not a soul in Apple's boardroom cares.
Roadmap does not equal completely new product categories.
The 4S was new after Steve's death. The 5 was new etc. They work on the latest models years in advance - iPhone 6 and 6s, iPad Air 2, mini 3 etc are well on their way design wise in a lab somewhere. These things aren't churned out in 6 months. Steve probably had input into this roadmap and that's what he was saying.
There might be no "next big thing", but nobody has ever said there was.
And why should they? The billions keep pouring in and they'll all be long gone by the time the revenues dry up.
You could say that about any profitable company.
The fact that over the last few weeks we've been given a new mobile OS, a new desktop OS, new iWork and iLife suites (with feature parity across desktop, tablet, phone and web) for free, an iPad Air with solid reviews, the Retina iPad mini that everyone has wanted, a move to a 64-bit architecture, a screaming A7 chip which bests the competion on most benchmarks, TouchID (which is my favourite smartphone addition since Retina) etc, etc.
The board Cook and all the Vice Presidents have more money than they could realistically spend. If they didn't care they would just sell crap. Crap would not sell, crap would not get good reviews. On the contrary the goods are selling and they are getting great reviews.
You reflection to me sounds like someone who has used Apple products for a few years and think they have historically been perfect. They really havent.
Throughout my response to your reflection I've realised Apple is still the company it always was, and is evolving IMO nicely. Their current crop of products are some of the best reviewed they've ever had. I'm glad Tim isn't trying to be Jobs - he's just doing things his own way.