Hello- I'm very stressed out over the recent puchase of this Adobe certified/approved training for PS7 (7.0.1). I can't make the reverse button operate correctly in the program. I have the CD set. I have dnloaded the update installer version 2, did a clean instal with it. QuikTime is up to date(7.0.3), IE 5.2.3, Shockwave 10.1.0.11, all is up to date beyond requirements to run the software tutorial. I have: iMac, OS X 10.3.9, 768 RAM, 800 MHz, G4 I cannot reverse to catch something I missed, it will rewind all the way back to start of lesson every time, then have to frwd to area of concern-very time consuming/frustrating. I'm only through the 2nd CD & have 6 to go, I'll go crazy. At the point of trashing it all & going to another imaging editor that is user friendly(at least the tutorials). The support for Tot. PS7 have no answers beyond what I've done-They say no one has ever heard of the problem before. They will not exchange & certainly no refund, yet I can't go on with it or I'll surely strangle someone if not the poor dog. If I just new it was unrepairable then I'd dump all of it and pursue another editor with no chance of wasting more $$ on more product(CS2) which is incompatable with the Mac. This software is too expensive to not work. I think anyone who has used a tutorial as training would realize how significant a defect this is, essentially to the point of making the program worthless, you can't learn while fighting the system like this. All I want is reverse, if only I could swap with Fast forward. Everything else in the program works perfectly. Is there any way to fix this, or someplace/someone I could send the CD's for repair to(If it's a CD problem)??? Any Ideas what I can do? anything???