Tracking Number Help

I had purchased a new iMac at the online store and after it shipped they gave me a tracking number: SVA1100348

I remember from last time I bought that you enter that number at the fedex site. It's not working for me.

I'm not sure if it matters but I got normal shipping.

 

I apologize, after searching for a while I found that Same Day Right Away is the name of the courier. The tracking number doesnt show up in their database though