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Update on "Attention" on ATT Premiere Order Status
- Thread starter Vin365
- Start date
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I think it was just coincidence... They got to his name and verified him while he was on the phone.. He reordered very early, they will get tobyou eventually
LOL It wasn't coincidence. I was constantly refreshing and it changed and as soon as it changed the supervisor returned from putting me on hold to confirm the status change.
I told my wife "See it pays to be a persistant SOB!". She said "Yah just don't ever try pulling that persistence on me or I'll slap the $h1t out of you" LOL
My order was updated again today. Called 18664998008 to check my status and got this magical message after entering my order number"your order has been processed and will be shipped shortly" my cc has been charged as well!!!! Waiting for 24th June
My order was updated again today. Called 18664998008 to check my status and got this magical message after entering my order number"your order has been processed and will be shipped shortly" my cc has been charged as well!!!! Waiting for 24th June
Login to my Premier account click on check the order status link then click on check bulk order then at the bottom enter order number this is what is says
status: Activated
Compass Order ID K000XXXXXXXX
I guess I am hooked woo hooo
Still have Attention. Called today and they offered a little more info this time. They said that they got so many pre-orders and they have to go through all of them thats why it is taking so long and I would get the phone 24 at the earliest or 28th at the latest. I tried to be persistent but I am to nice. LOL. I figured out what I am gonna say tomorrow if it doesn't change.
My order was updated again today. Called 18664998008 to check my status and got this magical message after entering my order number"your order has been processed and will be shipped shortly" my cc has been charged as well!!!! Waiting for 24th June
Just called that number and same thing for me
Just called that number and same thing for me
You guys are all so lucky
I feel like I'm the only one who still has Attention
I would take that with a grain of salt as I have 2 ordered one was in progress and one was attention then the one that was in progress was updated on the 16th to Attention I've talked to AT&T 3 times and every time Im assured that this is a normal thing and I'll have no issue with my orders arriving on time.
I think honestly for anyone to know what is really going on is to see when shipping time comes If there is an issue I already have 2 reserved at the Apple store as backup and If they ship I will cancel the reservations so someone else can get them.
Just called that number and same thing for me
"Your order has been processed and will ship shortly" - Woo hoo! Shortly = tomorrow, right
"Your order has been processed and will ship shortly" - Woo hoo! Shortly = tomorrow, right
Yours got fixed too?
For everyones who just got fixed what time did you order and does it just say that through phone or the order status online also?
I'm somewhat mystified by this whole thing - not surprising, I suppose. As I stood in line at the local AT&T store on Tuesday morning, I continued trying to place an order on-line order through my Premier account on my iPad. After several attempts, I was successful. I got the confirm email/activation number etc all immediately. My order status has never said "Attention" and as of late tuesday night, it was showing "processing." I placed my order around 10am central time on Tuesday 6/15. I'm feeling blessed to never had the "!" syndrome. The only thing worrying me is that I've not seen a CC auth on my account yet.
I mentioned, I was standing in line at the AT&T store while I was placing this order on line. I finally got this order through on line just about the time I was at the front of the line at the store. I went ahead and ordered a phone for my wife at the store - I got the dreaded pen & paper treatment from the store clerk. Yesterday afternoon, he called to verify my CC info. He said that the phone would be shipped to the store - and while it might not be there by the 24th (it still could he said), it would definitely be by the 5th. Still no confirmation email on this order, however. I told my wife it might be a while for her phone.
TimR><>
I mentioned, I was standing in line at the AT&T store while I was placing this order on line. I finally got this order through on line just about the time I was at the front of the line at the store. I went ahead and ordered a phone for my wife at the store - I got the dreaded pen & paper treatment from the store clerk. Yesterday afternoon, he called to verify my CC info. He said that the phone would be shipped to the store - and while it might not be there by the 24th (it still could he said), it would definitely be by the 5th. Still no confirmation email on this order, however. I told my wife it might be a while for her phone.
TimR><>
Nopeonline it says last update JUN 17 and processing. If you want to see it online login to ur premier account click on check order status then online help right over the box where u shud enter order number. Then at bottom add order number and hit on go and you will see everything there
"Your order has been processed and will ship shortly" - Woo hoo! Shortly = tomorrow, right
Yah, I called and got the same status message. Thank God I got rid of that damn Attention! status. That thing was driving me NUTS!
I'm glad that I stayed on the phone as long as I did. I wasn't hanging up until I saw that status change and wasn't taking no for an answer. I was never rude or anything, but I know how to say the right things to get it done.
You guys are all so lucky
I feel like I'm the only one who still has Attention
i'm still at attention!
i called earlier today and she said everything was fine and that if there was a problem i'd get an email. but i never even got a confirmation email. and i'm leaving the state tomorrow afternoon and will be out of contact / email access until 6/26 (Boundary Waters canoeing).
Well I ordered over the phone from premier and I can't track my order using the premier website. (I have to use: http://wireless.att.com/order_status, enter my phone number and shipping address, a then I get tracking info). Then again the only reason I had to call in the first place was my premier site did not give me the option to upgrade to the iPhone 4.
Yah, I called and got the same status message. Thank God I got rid of that damn Attention! status. That thing was driving me NUTS!
I'm glad that I stayed on the phone as long as I did. I wasn't hanging up until I saw that status change and wasn't taking no for an answer. I was never rude or anything, but I know how to say the right things to get it done.
I checked my status on regular att site non-permier it shows in progress qty ordered 1 backordered 1 WTF is this is everyone has backordred qty 1 there????? more you research more headache it is I guess!!!!
mine did too..same thing happened last year when i preordered the 3GS so I am not really worried about it since they will charge us when the phone ships.
Mine says QTY ordered 1 Qty shipped 0 Qty Backordered 1 on non-permeir att site wthat urs say????