Well, my "rev B" hinge just broke

Discussion in 'MacBook Air' started by calderone, Dec 13, 2009.

  1. macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #1
    It actually happened yesterday, but today I was greeted by sharp pieces of plastic jutting out the back.

    I actually sustained more damage than this, when I opened it yesterday, the left hinge snapped and sent the laptop onto the floor denting the bottom right corner in. That corner was then scratching the top case, so I had to bend the dent outward.

    I know the hinge is covered, http://support.apple.com/kb/TS2948, but I am hoping Apple won't give me a hassle on fixing the damage brought about by their faulty design.
     
  2. macrumors 68020

    ouimetnick

    Joined:
    Aug 28, 2008
    Location:
    Beverly, Massachusetts
    #2
    You mus have opened it up very fast for the display aluminum to bend. But I hope Apple fixes that flaws in their $1400 notebook.
     
  3. thread starter macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #3
    When I opened it, the hinge gave up and the display slammed onto the floor. I opened it normally except this time the hinge decided to give up.
     
  4. thread starter macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #4
    Just an update. Apple is going to cover everything.
     
  5. macrumors regular

    Joined:
    Sep 1, 2009
    #5
    I thought the hinge issue was only with rev A?! Rev B's also have this problem?
     
  6. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #6
    Yes, Rev A and B. Rev A also had heat issues which I believe Apple also covered somehow.

    I know a Rev B owner who had his hinge replaced. I sold mine but had (confirmed) very little play in it when I did sell it.
     
  7. macrumors 6502

    Joined:
    Dec 12, 2008
    #7
    I have a rev b with a loose lid. There was over an inch of slack in it. I took it to the Apple Store and the "genius" had no clue what I was talking about. In fact, I had to show him the replacement criteria on the site. They fixed it after that under warranty. I'm glad I wasn't somebody who didn't know about the issue.
     
  8. macrumors 68000

    Joined:
    Nov 9, 2008
    Location:
    Kansas City
    #8
    Unless someone can show proof of a case/hinge redesign, A, B and Rev C seem to all have the same hinges. I've used A's and B's, both felt cheap and developed "slop" in the hinge in a very short time. Avoided the C and am waiting for a complete overhaul in design for the hinge, the heat issues and the trackpad upgrade to a glass trackpad.
     
  9. macrumors 65816

    GeekGirl*

    Joined:
    Feb 26, 2009
    Location:
    Buffalo, NY
  10. macrumors newbie

    Joined:
    Dec 12, 2009
    #10
    I just got my MBA rev B last week. There is a bit of slack in the screen but every one I check has some slack. I did take mine to the Apple Store to have it checked and the "tech" told me that it was within "normal Specs". So not much I can do to counter the diagnosis. Hopefully it will hold up for the next 3 years, which is as long as I keep a computer. However, I am apprehensive about the screen and probably won't use my MBA as much as I planned. I'm hanging on to my Macbook (core duo) a bit longer. Now where is the replacement criteria?
     

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