I have a 2.5 year old powerbook that I sent in to apple in order to fix its broken case, which apple said is covered by applecare. They are having trouble locating the piece and have had my powerbook on "hold" for nearly a month. They said they would call me back within 48 hours if they still can't find the piece and come up with a "solution." if the computer can't be fixed, what are the options? has anyone else heard of this? i've been screwed for the last month, i need a computer to work!