Bought white 64GB model in Cambridge on Saturday.
Took it to Starbucks to have a play, and when I took the protective cover from the back there was a large gouge on the metal near the Apple logo and a chip at the top right of the glass.
Returned to the store at once and they had the cheek to tell me I needed a genius bar appointment and none was available for another 6 hours. Next earliest appointment was Tuesday.
After some loud complaining I was issued a replacement, and I decided to check it in-store.
Underneath the protective cover on the rear were 2 huge specks, causing the bubble effect on the plastic.
Luckily when the cover was removed the specks wiped off leaving no marks. The rest of the phone was flawless.
Apple really do seem to be having quality control issues.
Took it to Starbucks to have a play, and when I took the protective cover from the back there was a large gouge on the metal near the Apple logo and a chip at the top right of the glass.
Returned to the store at once and they had the cheek to tell me I needed a genius bar appointment and none was available for another 6 hours. Next earliest appointment was Tuesday.
After some loud complaining I was issued a replacement, and I decided to check it in-store.
Underneath the protective cover on the rear were 2 huge specks, causing the bubble effect on the plastic.
Luckily when the cover was removed the specks wiped off leaving no marks. The rest of the phone was flawless.
Apple really do seem to be having quality control issues.