Will AppleCare fix PB if I dropped it?

Discussion in 'Macintosh Computers' started by Skilz34, Nov 2, 2004.

  1. Skilz34 macrumors member

    Joined:
    Oct 8, 2003
    #1
    I dropped my PB a couple of hours ago and it cracked the left side of the screen that connects to the hinge. I didn't even drop it that bad. Regardless, I do have AppleCare. Applecare will cover me accidentally dropping it, correct? :confused:
     
  2. jsw Moderator emeritus

    jsw

    Joined:
    Mar 16, 2004
    Location:
    Andover, MA
    #2
    Sorry, but no. Accidental damage isn't covered. :(
     
  3. edesignuk Moderator emeritus

    edesignuk

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    Mar 25, 2002
    Location:
    London, England
    #3
    *beeeeeeeep* WRONG!

    Sorry.
     
  4. crap freakboy macrumors 6502a

    crap freakboy

    Joined:
    Jul 17, 2002
    Location:
    nar in Gainsborough, me duck
    #4
    Does your household insurance cover 'accidents' like this?
    Also some CC Companies give some cover on items bought with their cards but I think its mainly for theft or loss. I'd check out both these before you reach for the ducttape.
     
  5. Westside guy macrumors 601

    Westside guy

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    Oct 15, 2003
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    The soggy side of the Pacific NW
    #5
    That's what homeowners or renters insurance is for - and you'd need to have a "rider" (added special coverage) to cover the laptop. The good news is those riders are cheap.

    However if you've already dropped it then you're out of luck. I wouldn't recommend trying to fool an insurance company.
     
  6. johnnyjibbs macrumors 68030

    johnnyjibbs

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    Sep 18, 2003
    Location:
    London, UK
    #6
    Sorry to hear that - I can feel your pain after a similar accident with my digital camera earlier this year.

    AppleCare doesn't cover accidental damage, which is why it's a complete waste of money in my opinion. You are far more likely to drop or have it stolen than have something go wrong on it by itselft (in the 2nd or 3rd year of ownership only, I might add). Unfortunately for you, the AppleCare you've bought means you've invested even more in your PB than had you not got it. Hope it doesn't cost too much to fix. :(

    Try insurance first, but don't make anything up. Good luck.
     
  7. Skilz34 thread starter macrumors member

    Joined:
    Oct 8, 2003
    #7
    wow shows you what I know. I hope it's not too much either.
     
  8. latergator116 macrumors 68000

    latergator116

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    Location:
    Providence, RI
    #8
    Of course, you don't have to tell them how it got damaged. Or you could always make up a story.
     
  9. Skilz34 thread starter macrumors member

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    Oct 8, 2003
  10. latergator116 macrumors 68000

    latergator116

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    #10
    You'll be surprised what they beleive.
     
  11. jamdr macrumors 6502a

    jamdr

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    Jul 20, 2003
    Location:
    Bay Area
    #11
    So true. Although sometimes they buy such rediculous stories, I'm more inclined to think they just don't care rather than they don't know better.
     
  12. Skilz34 thread starter macrumors member

    Joined:
    Oct 8, 2003
    #12
    called AppleCare. It's a tier 2 for a broken hinge which is at least $600. I doubt the three specialists around my area will be half of that. Yay. Duck tape here I come.
     
  13. jxyama macrumors 68040

    jxyama

    Joined:
    Apr 3, 2003
    #13
    if you just said it's "damaged" then it's the end of story. warranties cover defects, which you wouldn't use the word "damaged" to describe. (more like it stopped working.)

    damage implies something external happening to it -> accidents, which are covered by insurance, not warranties.
     
  14. Skilz34 thread starter macrumors member

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    Oct 8, 2003
  15. Experiment13 macrumors newbie

    Joined:
    Oct 29, 2004
    #15
    Try wegenermedia.com

    Everyone is correct. Applecare will not cover accidents. Dropped my 15" and cracked the display. Apple wanted $1350.00. I sent it to wegenermedia.com who did a great job bending the case back in shape and relacing the LCD for half the price. Highly recommended.

    good luck
     
  16. latergator116 macrumors 68000

    latergator116

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    Providence, RI
    #16
    That's true. If you tell them that it has stopped working and you send in your damaged computer, I bet they will probably fix it.
     
  17. Mantat macrumors 6502a

    Joined:
    Sep 19, 2003
    Location:
    Montréal (Canada)
    #17
    Btw never ever think of tell a lie to an insurance company. You just dont understand the kind of problem you can be in if you are caught:
    - no one will ever want to insure you again, for ANYTHING.
    - they will ask you to refund any suspisious claims you ever got.
    - ruin your credit / reputation.
    - might have trouble to buy a house or rent an appartment because you cant insure it.
    - etc...
    People dont understand the risk they take to get a few $.
     
  18. iJon macrumors 604

    iJon

    Joined:
    Feb 7, 2002
    #18
    I can't stress how wrong that is. You will send it in and they will call back, they aren't stupid.

    iJon
     
  19. latergator116 macrumors 68000

    latergator116

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    Location:
    Providence, RI
    #19
    I know they aren't stupid, but like someone already said, sometimes they really don't care. I have done this a few times and it has worked. Of course you will be taking a risk by doing this, but it could save you some serious $$.
     
  20. Skilz34 thread starter macrumors member

    Joined:
    Oct 8, 2003
    #20
    being ethical in this situation will get me a better computer than manipulating companies
     
  21. SpaceMagic macrumors 68000

    SpaceMagic

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  22. DickArmAndHarT macrumors 6502

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    Jul 22, 2004
    #22
    yup

    nicely said
     
  23. crap freakboy macrumors 6502a

    crap freakboy

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    Location:
    nar in Gainsborough, me duck
    #23
    but theres honor amongst thieves. ;)
     
  24. SpaceMagic macrumors 68000

    SpaceMagic

    Joined:
    Oct 26, 2003
    Location:
    Cardiff, Wales
    #24
    If that was the case the insurance companies (thieves) would be honourable and pay out when you drop your powerbook.
     
  25. JFreak macrumors 68040

    JFreak

    Joined:
    Jul 11, 2003
    Location:
    Tampere, Finland
    #25
    i got 1800 euros from my home insurance when i broke the screen of my previous powerbook. all i had to do was get it in writing from apple-certified service company that repairing the unit will cost that much.
     

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