iTunes 8 Bug List

[fabian9]

Just had iTunes 8 for about an hour and already noticed a few bug. Nothing major but still, it just seems like the release has once again been rushed and it's just not totally ready yet.

- When displaying albums by artist in grid view and hovering over the artwork, the artwork (selected song) displayed on the left hand side remains the same for all albums.

- genius takes FOREVER on first use. This might be normal though. overall it feels like the genius feature is not really as special as Steve would like to be.

I'm sure you guys have noticed more bugs, thought this might be a good place to collect them....

Fabian

PS: Add this one:

- It just crashed whilst playing a song and won't even quit through "Force quit" grrrrr

[Trajectory]

I just may wait for 8.0.1.

[JG271]

Make sure you send the bug report to apple if you are given the option, they can't fix a problem if they don't know about it!
I wouldn't be surprised if it has been rushed out somewhat, they need it to be out because the new ipods only work with v8.

[cv01]

http://forums.macrumors.com/showthread.php?t=559513

no option to turn off iTunes Store links in version 8!

[fabian9]

Make sure you send the bug report to apple if you are given the option, they can't fix a problem if they don't know about it!
I wouldn't be surprised if it has been rushed out somewhat, they need it to be out because the new ipods only work with v8.

yeah that's the feeling i'm getting as well...

i did send the crash report. now how to quit itunes when force quit won't work and i don't want to log out and back in? mhhhh

[reubs]

I've only got a 20 gig library, and it's taking a while to process all of the music. I can't imagine what it'll be like for folks who have larger libraries. I hope this uploads soon b/c I want to try out the genius function...

[dukebound85]

http://forums.macrumors.com/showthread.php?t=559513

no option to turn off iTunes Store links in version 8!

or to get rid of genre

why did they do that?

[Schtumple]

or to get rid of genre

why did they do that?

I know, I never use the genre tab, now I'm using the grid view, it's nice, but I'd still prefer list view without genre getting in the way.

[I'm 5 ft 8]

or to get rid of genre

why did they do that?

To get rid of genre..

Click on View
Click on View Options
Then remove check mark beside genre on pop up menu.
Should work

[jacg]

It's possible I am being dumb but where are the import/burning preferences now?

[TomsMacBook]

- genius takes FOREVER on first use. This might be normal though. overall it feels like the genius feature is not really as special as Steve would like to be.

At least you HAVE Genius...

http://h4xr.org/ytnp

[slimpunk]

To get rid of genre..

Click on View
Click on View Options
Then remove check mark beside genre on pop up menu.
Should work

No, that only gets rid of it in the main window. What I want to do (and what I assume dukebound85 meant too) was to get rid of the Genre list in the Browser window.

In all previous versions, you could turn this off in the Preferences. No longer it seems, and it's really annoying.

[GGJstudios]

...When displaying albums by artist in grid view and hovering over the artwork, the artwork (selected song) displayed on the left hand side remains the same for all albums.
Can you post a screencap? I'm not seeing anything like that. I'm not having any problems with iTunes 8. Maybe I'm missing something?

[jacg]

When displaying albums by artist in grid view and hovering over the artwork, the artwork (selected song) displayed on the left hand side remains the same for all albums.

Rather than hovering, try selecting an item by clicking on it.

[GGJstudios]

It's possible I am being dumb but where are the import/burning preferences now?
Do you mean these?

[jacg]

Do you mean these?

Ah, as I suspected: somewhere else. Thanks!

[daverso]

Has anyone been able to purchase HD videos yet? I tried buying season 4 about 5 times now and I get a message saying the iTunes store is temporarily unavailable.

[Phrasikleia]

Any suggestions for getting iTunes 8 to launch and stay launched? Mine keeps crashing seconds after launching, before I can touch anything. I've repaired permissions and restarted twice. Anything else I should try?

[netdog]

Airtunes - iTunes 8 killed my conection to my remote speakers and I had a to add iTunes to my firewall to allow incoming connections. This seems to be a common problem. It all worked fine witn 7.7.1 and previous versions of iTunes.
Lagging UI - I have a pretty large library (about .5 TB with some 1500 albums) but the lag in selecting an artist or album or song is really quite slow, and this on an Early 2008 Mac Pro with 8GB of RAM.
Crashes and Hangs - Has already crashed and hung at least 5 times. Reports sent to Apple.

[afultz075]

Any suggestions for getting iTunes 8 to launch and stay launched? Mine keeps crashing seconds after launching, before I can touch anything. I've repaired permissions and restarted twice. Anything else I should try?

Same exact problem. Happened when trying to get information from my library. I have a huge library, half on my interal drive and half on an external, maybe that's something to do with it.

[Phrasikleia]

Same exact problem. Happened when trying to get information from my library. I have a huge library, half on my interal drive and half on an external, maybe that's something to do with it.

I don't think my library is all that large, but some of it could be on an external drive. This is from the report I'm getting:

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008b2074d2

Does that mean anything to anyone? I'm watching threads on several forums, and nobody seems to have any solution.

[Sharewaredemon]

I know, I never use the genre tab, now I'm using the grid view, it's nice, but I'd still prefer list view without genre getting in the way.

browse view without genre.

do get that.

open terminal, and paste - defaults write com.apple.itunes show-genre-when-browsing -bool FALSE

then restart itunes.

to remove the links to the music store put - defaults write com.apple.iTunes show-store-arrow-links -bool FALSE

in.

Thanks to the users who posted these fixes in this (http://forums.macrumors.com/showthread.php?p=6200223&posted=1#post6200223) thread.

[afultz075]

I don't think my library is all that large, but some of it could be on an external drive. This is from the report I'm getting:

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008b2074d2

Does that mean anything to anyone? I'm watching threads on several forums, and nobody seems to have any solution.

Same exact error.

I just reverted back to Itunes 7. What you will need to do, and this will only work if you use time machine, you need to restore Itunes from your latest backup prior to the Itunes 8 upgrades AND you will have to restore your folder with your Itunes library files (this is because Itunes8 makes the file incompatible with Itunes7 after upgrading.)

[Phrasikleia]

Same exact error.

I just reverted back to Itunes 7. What you will need to do, and this will only work if you use time machine, you need to restore Itunes from your latest backup prior to the Itunes 8 upgrades AND you will have to restore your folder with your Itunes library files (this is because Itunes8 makes the file incompatible with Itunes7 after upgrading.)

Ack. I haven't been using Time Machine. I was just thinking about starting this morning. Oh the irony. Now what do I do?

[Update: I just tried deleting my entire iTunes folder (first moving my music files elsewhere) and reinstalling. It didn't help. Same problem.]

[afultz075]

Do you have any sort of backup? If you don't have Itunes 7 and your old library files backed up you may be SOL until the next version.

[Phrasikleia]

Do you have any sort of backup? If you don't have Itunes 7 and your old library files backed up you may be SOL until the next version.

Alas, I have no BU of iTunes 7. I'm actually starting to miss the days of 8-track players.

[GGJstudios]

Alas, I have no BU of iTunes 7. I'm actually starting to miss the days of 8-track players.
If you want iTunes 7.7, you can download it here (http://www.apple.com/support/downloads/itunes77.html).
Do you want your 8-track player with a USB or Firewire connection? :D

[SnakeXs]

Airtunes - Dropouts. Things were pretty much rock solid pre-8. Now every once in a while it'll chop up and drop sound, and then come back.
iTunes 8 must use a whole different manner of iTunes in some way, shape or form, as in 7 it would connect to speakers every time a track/selection was played. Now it seems to connect once when starting.

[jensepollense]

Airtunes - iTunes 8 killed my conection to my remote speakers and I had a to add iTunes to my firewall to allow incoming connections. This seems to be a common problem. It all worked fine witn 7.7.1 and previous versions of iTunes.


I have the same exact problem. I can select the speakers in the drop down menu, but when it tries to connect, I get a -3256 error. My roommate's PC can connect to them just fine. We are both running iTunes 8, btw. Before upgrading, everything worked fine.

Anyone else experiencing this or have any solutions?!

[kramden88]

i dunno if this a bug or if this is some sort of new feature but whenever i click on anything in the sidebar it makes this really annoying sound and it cannot be turned off by a setting. if this is a new feature they need a kill switch because after the first few times it's driving me crazy already.

update: whey i close the genius sidebar the noise stops. ??

[GGJstudios]

I have the same exact problem. I can select the speakers in the drop down menu, but when it tries to connect, I get a -3256 error. My roommate's PC can connect to them just fine. We are both running iTunes 8, btw. Before upgrading, everything worked fine.

Anyone else experiencing this or have any solutions?!

System Preferences > Security > Firewall > check "Allow all incoming connections"
Restart iTunes.

[jensepollense]

Will checking "allow all incoming connections" put my computer at risk? I connect to the internet through my university's campus wide wireless connection and I don't want my computer to be vulnerable just so I can use AirTunes.

[FJ218700]

^^^ more so at Tech than UVA :cool:

I'd advise to use:

[GGJstudios]

^^^ more so at Tech than UVA :cool:

I'd advise to use:

That's exactly what doesn't work with iTunes 8. That's what I changed it from, in order to make it work, while talking to Apple Tech Support.
Will checking "allow all incoming connections" put my computer at risk? I connect to the internet through my university's campus wide wireless connection and I don't want my computer to be vulnerable just so I can use AirTunes.
Your AirTunes plays over your university's wireless network? So you have your AirPort Express available to the whole campus?

[jensepollense]

No, I have my own wireless network at home, but every day I use my laptop in classes where I connect to the university's wireless network. If I have the firewall set so all incoming connections are allowed while connected to the campus network, is it easier to gain access to my computer?

I guess I could switch the firewall setting every time that I want to listen through AirTunes, but it worked before iTunes 8 so I shouldn't have to go through the hassle.

[iCris]

i can´t see my album artworks on fullscreen,when click to see in full screen only see a black screen.:mad: same when i try to see a movie or clip :(

[Phrasikleia]

If you want iTunes 7.7, you can download it here (http://www.apple.com/support/downloads/itunes77.html).
Do you want your 8-track player with a USB or Firewire connection? :D

Very helpful link, thank you! I downgraded and finally got a functioning iTunes (albeit 7.7), so long as I don't dare to click on the Music Store (that produces an instant crash). I then tried upgrading again to iTunes 8, only to have the same problem of an instant crash upon launch. ARRRGGHH.

I think I'd even take the 8-track player with a SCSI connection right now.

[nvjusme]

Is anyone else getting an unknown error message from Itunes when you try to update the 2.1 software on the itouch?

[kramden88]

Is anyone else getting an unknown error message from Itunes when you try to update the 2.1 software on the itouch?

i don't have a touch but macworld.com is reporting that many people are having trouble upgrading to 2.1

[ivan123]

iTunes 8 doesn't ignore 'The' when sorting

[jmnikricket]

Is there a way to adjust the Genius Sidebar width? Like half of the song names get cut off with the default width, and I can't figure out how to adjust it.

[scott523]

iTunes 8 doesn't ignore 'The' when sorting
It does for me.. o_o

[bankshot]

Haven't seen this mentioned elsewhere. I always have my preferences set to use a shopping cart in the store. No accidental one-click purchase "oops, Apple just got richer" for me! :rolleyes:

But the preference was mysteriously reset to use one-click after upgrading. Bug or insidious new "feature"?

[netdog]

I have the same exact problem. I can select the speakers in the drop down menu, but when it tries to connect, I get a -3256 error. My roommate's PC can connect to them just fine. We are both running iTunes 8, btw. Before upgrading, everything worked fine.

Anyone else experiencing this or have any solutions?!

Read the discussion at Apple's support page. It may help. (http://discussions.apple.com/thread.jspa?threadID=1701084&tstart=0)

A lot of people seem to be having this problem.

[pooryou]

Haven't seen this mentioned elsewhere. I always have my preferences set to use a shopping cart in the store. No accidental one-click purchase "oops, Apple just got richer" for me! :rolleyes:

But the preference was mysteriously reset to use one-click after upgrading. Bug or insidious new "feature"?

Mine didn't reset and I also use the cart.

[funeralmarch]

The itunes 8's equalizer ain't play well. I have a number of configured equalizer setting for different type of music which i assign to individual songs. Let say i have this song played on "Preamp2" equalizer and after i play other song that on "Preamp" equalizer, it wont automatic change back to song that configure with Preamp2. This is Bug or what?:confused:

[macMonte]

you are my hero


browse view without genre.

do get that.

open terminal, and paste - defaults write com.apple.itunes show-genre-when-browsing -bool FALSE

then restart itunes.

to remove the links to the music store put - defaults write com.apple.iTunes show-store-arrow-links -bool FALSE

in.

Thanks to the users who posted these fixes in this (http://forums.macrumors.com/showthread.php?p=6200223&posted=1#post6200223) thread.

[wildmilne]

Did they remove the "compilation" checkbox? I noticed a lot of my music is back to being separated in to multiple albums if something is screwed up somewhere in the ID3 tags (that i can't figure out). I used to select all the songs and click the compilation and it puts them under one album in the coverflow or the new grid. I didn't see that anymore when i was playing with it this morning.

[Virgil-TB2]

Just had iTunes 8 for about an hour and already noticed a few bug. Nothing major but still, it just seems like the release has once again been rushed and it's just not totally ready yet....I got one that I haven't seen mentioned but it's a bit silly...

I only played with it for a few hours on two different computers but both had a bug where the iTunes window would appear with the top bar buried behind the menu bar at the top of the screen. This happened on a third computer to a friend of mine and she kind of freaked out because it's not obvious to the average user how to get the window back down again.

I told her to restart iTunes and it would fix itself (easier than trying to explain how to deal with it), but when iTunes restarted, it was still up there. I had to manoeuvre it down manually. If this happens every time I open it from now on I'm going to be pretty frustrated pretty fast

[bembol]

Is this a Bug?


Always on Top NO LONGER works?!?!? :mad:

[Pants Dragon]

Haven't seen this mentioned elsewhere. I always have my preferences set to use a shopping cart in the store. No accidental one-click purchase "oops, Apple just got richer" for me! :rolleyes:

But the preference was mysteriously reset to use one-click after upgrading. Bug or insidious new "feature"?

I don't know about you, but I love one-click. It still prompts me for a password when I buy click "Buy song", so I've never accidentally bought anything.

[scott523]

Finishing download of the Apple keynote freakin' beachballs my iTunes.. My third attempt to download it since last night...

[tkermit]

Airtunes - Dropouts. Things were pretty much rock solid pre-8. Now every once in a while it'll chop up and drop sound, and then come back.

I have that same problem and figured out that (for me) it's due to downloads happening in the background. Could you maybe test whether that's true for you also ? (I've made a thread (http://forums.macrumors.com/showthread.php?t=560142) about it, but just now saw your post)

(a good 'test object' is the Apple-keynotes-podcast (http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=275834665&subMediaType=Video) )

[schmidty11]

My iTunes crashes when it is importing album artwork thumbnails when the app is first opened the first time.

Does anybody know what to do?

Thanks.

[nicholass1]

- It just crashed whilst playing a song and won't even quit through "Force quit" grrrrr

I've been having this problem basically every time I open up iTunes and it is absolutely ridiculous. I can't even revert to downloading and using an older version of iTunes without iTunes saying that my library cannot be opened because it was created using iTunes 8. Ridiculous.

[Cyburnclassic]

When Im trying to get new album artwork I get error message -609

[combatcolin]

Really can't stand the damn store links, which is what gets turned off 1st after an upgrade.

Are they really welded on now?

:eek:

Negative Deal breaker if they are!! :mad:

[davak]

Really can't stand the damn store links, which is what gets turned off 1st after an upgrade.

Are they really welded on now?

:eek:

Negative Deal breaker if they are!! :mad:

Here are some detailed directions with screenshots...

Remove Arrow Links XP/Vista (http://www.tech-recipes.com/rx/3031/xp_vista_how_to_remove_arrow_links_to_itunes_store_in_itunes_8)

Remove Store Links in OS X (http://www.tech-recipes.com/rx/3028/itunes_8_how_to_remove_links_to_itunes_store_in_os_x)

-

[combatcolin]

Here are some detailed directions with screenshots...

Remove Arrow Links XP/Vista (http://www.tech-recipes.com/rx/3031/xp_vista_how_to_remove_arrow_links_to_itunes_store_in_itunes_8)

Remove Store Links in OS X (http://www.tech-recipes.com/rx/3028/itunes_8_how_to_remove_links_to_itunes_store_in_os_x)

-

Thanks for the help.

Just packing my bags, quick trip to the States to give Steve a quiet "talking to" round the back of Apple HQ.

Have to be a bit more gentle than usual, Steve's not a well man you know.

WHAT A BLOODY STUPID OPTION!!

Come on Apple....:confused:

[iMeat]

Ok this may be a dumb question, but where did the ministore at the bottom go after upgrade? Is thier a way to turn this back on?

[windowpain]

Here are some detailed directions with screenshots...



Thanks for that! :apple:

[BoyBach]

I've found two annoyances with the update to version 8.0:


When I minimise iTunes into the top corner of my desktop so that it just shows the controls and who's playing - which my 'default' way of using iTunes - and then press the little green button to bring it back to a full view it stays at the back of all the opened apps instead jumping to the front.
It displays all of podcasts normally in 'List View', however when it's in 'Grid View' in splits different episodes of the same podcast into two separate album covers (example below).


Whilst neither bug is The End of the World™, they are proving to be bloody annoying, especially the first one. :mad:

[lars666]

Does anybody have the problem that they plug in their iPhone, the symbol on the left shows up, but it you click on it, nothing happens and the right screen stays the same as it was before (iTunes Store or playlist or whatever it just shows)??? No tabs with synchronization tabs?? :eek:

[Trajectory]

Really can't stand the damn store links, which is what gets turned off 1st after an upgrade. Are they really welded on now?

It appears they are, unless you do that Terminal thing. There was a time when you could turn the whole iTunes Store off completely in iTunes. But, gradually Apple has "forced" this on users, and now it can't be easily turned off without fidgeting with the prefs files.

[SnakeXs]

I have that same problem and figured out that (for me) it's due to downloads happening in the background. Could you maybe test whether that's true for you also ? (I've made a thread (http://forums.macrumors.com/showthread.php?t=560142) about it, but just now saw your post)

(a good 'test object' is the Apple-keynotes-podcast (http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=275834665&subMediaType=Video) )

Nope, just tried and it didn't do it. Mine seem pretty random. :\

[ogdogg]

Mine won't update apps anymore with version 8, when I tried to update the apps it made me sign up for Genius and then proceeded to not download any updates, nor will it after a restart. It's also saying that I have 8 updates available when just before I updated, there were none.

Great way to get us to register the lame ass genius option that we don't want. Make us do it to get our updates, and then don't have any updates available to download. Awesome.

I've always loved Apple. Everything they've released since iPhone 2.0 has been a disgrace. Those problems alone (even though they're not related) have changed my mind about buying a macbook. I'll stick with my crappy dell until a touch tablet comes out... Even then, Apple has to win me back as a customer.

[g18e7]

Yup. iTunes 8 killed my remote speaker connection.
adding iTunes to my firewall (even though i don't turn it on) fixed the problem.

have not experienced any other issues with 8

[thejadedmonkey]

1) Close the iTunes window.
2) Select a different app (ie click on the desktop)
3) Cmd+Tab back to iTunes

this is what I get. reproducibly.

[me3head]

When you download TV shows in HD, you get an SD and and HD copy.

I wish that iTunes hid this from you so that you only see one copy in the library, and it automatically used the correct one on the correct device.


To make matters worse, Front Row shows both of them, and there is NO DIFFERENCE, not even an HD badge!

[GGJstudios]

1) Close the iTunes window.
2) Select a different app (ie click on the desktop)
3) Cmd+Tab back to iTunes

this is what I get. reproducibly.

Doesn't do that at all for me. If I close the iTunes window and go to another app, then Command-Tab back to iTunes, the iTunes menu bar comes up, but the window doesn't open. Same result if I minimize the iTunes window, too. No white "ghost" where iTunes was. Works completely as designed. Maybe you have something off with your display settings?

[richard.mac]

Here are some detailed directions with screenshots...

Remove Arrow Links XP/Vista (http://www.tech-recipes.com/rx/3031/xp_vista_how_to_remove_arrow_links_to_itunes_store_in_itunes_8)

Remove Store Links in OS X (http://www.tech-recipes.com/rx/3028/itunes_8_how_to_remove_links_to_itunes_store_in_os_x)

-

thanks!

[macsForLife]

For me, every time I turn off the machine (over night, etc) and then turn it back on, and log on the next day, it takes 3 tries to open, and then acts like it is the first time it is being opened every single time, and then Genius has to scan the library, AGAIN, and it just sucks when all I want to do is listen to music. Please come soon 8.1!

[midwest303]

Big bug for me -- itunes 8 is renaming all my tracks 7000+ with track number then track name. You could turn this off in 7 but now there is no option. My chronosync to my external hd is making duplicates of everything.

7.7 - trackname.mp3
8.0 - 01 trackname.mp3


Major bug- any hints to turn this off?

[Trajectory]

1) Close the iTunes window.
2) Select a different app (ie click on the desktop)
3) Cmd+Tab back to iTunes

this is what I get. reproducibly.

I tried that, but, I'm not getting the same thing.

[The Toon Master]

-iTunes Store is 2x slower than it normally is
-TV Seasons out of order when in Thumbnail view (not iTunes purchases, only info on Video tab
-No option of putting video in bottom left corner where artwork is (really annoying for me when i'm trying to watch a TV Show wen categorizing stuff)

[jecapaga]

How bout the bug that doesn't even let you launch iTunes 8? It scans your album artwork and hangs and then crashes iTunes. Even hitting stop does nothing. I now have no access to my music library. GREAT.

[kramden88]

so i was just using genius and i double-clicked on a new song and i got the blue screen of death. this has never happened to me on this computer (at least in recent history), has this happened to anyone else?
and i know my first mistake is using windows but i'm just waiting for new mbp's.

[mvreisjr]

Mistakes in the portuguese translation: Where we read Free, in the iPod main screen at iTunes, the portuguese translation says "Grátis", and it should say "Disponível". You see, "Free" and "Avaliable" mean the same, but "Grátis" doesn't mean the same as "Disponível".

(I know, it's not really a bug, but I think someone should say something)

[edcoche]

Same exact error.

I just reverted back to Itunes 7. What you will need to do, and this will only work if you use time machine, you need to restore Itunes from your latest backup prior to the Itunes 8 upgrades AND you will have to restore your folder with your Itunes library files (this is because Itunes8 makes the file incompatible with Itunes7 after upgrading.)

Ack. I haven't been using Time Machine. I was just thinking about starting this morning. Oh the irony. Now what do I do?

[Update: I just tried deleting my entire iTunes folder (first moving my music files elsewhere) and reinstalling. It didn't help. Same problem.]

Do you have any sort of backup? If you don't have Itunes 7 and your old library files backed up you may be SOL until the next version.

If you want iTunes 7.7, you can download it here (http://www.apple.com/support/downloads/itunes77.html).
Do you want your 8-track player with a USB or Firewire connection? :D

So.....I dont use time machine but am experiencing issues with iTunes. I have an ipod nano that took a dip in the lake. I dried it out and revived it after 5 days. Everything worked as it once did. I was able to add/delete music and charge it with zero problems with iTunes 7.x. After I upgraded to iTunes 8 all of the sudden there is a disk read error message when I plug in my nano (despite the fact that it still reveals the music on my nano) I cannot change whatever is already on there. I fear restoring my nano b/c it may not allow me to put any music on there and then I am left with a nano that doesn't work anymore. I mainly use it for the gym and rarely add or take off any music but I do wish it orked as it once did.

Any suggestions on how I can restore the old itunes?? I have like 30 GB of itunes music and only 20 GB left on my HD so I cant just copy a music folder and redo things.

Please advise you mac gurus!! :confused:

[laachlan]

I've always used the iTunes toolbar, but apparently I'm not allowed anymore. When I minimize my iTunes the toolbar appears but the buttons don't do anything! Help anyone?

[GGJstudios]

Any suggestions on how I can restore the old itunes??
You quoted me in your post. Did you take the time to read the post you quoted? It includes a link to download iTunes 7.7. You uninstall iTunes 8 and reinstall iTunes 7.7.

[edcoche]

You quoted me in your post. Did you take the time to read the post you quoted? It includes a link to download iTunes 7.7. You uninstall iTunes 8 and reinstall iTunes 7.7.

Yes, I took the time to read it, and I also read that the iTunes 8.0 installation makes the music files incompatible with previous iTunes versions. I was seeking advice for somebody that does not use timemachine and is trying to revert back to a previous version of iTunes.

If I uninstall iTunes 8 will that affect the music stored through iTunes? Sorry for my incompetence, I have only been using a mac for 8 months. :confused:

[GGJstudios]

Yes, I took the time to read it, and I also read that the iTunes 8.0 installation makes the music files incompatible with previous iTunes versions. I was seeking advice for somebody that does not use timemachine and is trying to revert back to a previous version of iTunes.

If I uninstall iTunes 8 will that affect the music stored through iTunes? Sorry for my incompetence, I have only been using a mac for 8 months. :confused:

If you install iTunes 8, then uninstall, then reinstall iTunes 7.7, your music plays just fine. iTunes does not modify your music files at all, unless you specifically make it do so.

[edcoche]

If you install iTunes 8, then uninstall, then reinstall iTunes 7.7, your music plays just fine. iTunes does not modify your music files at all, unless you specifically make it do so.

Thank you. Before I uninstall, should I move the iTunes music folder contents to another destination? Being underneath the iTunes directory would that go to during the uninstallation procedure?? Should I then move it back after the reinstall? If so, will this affect my album artwork? Should I move that directory too? I have 350 albums or so and replacing all the artwork would be a pain, as a lot of my music is underground and not available though itunes online. Sorry for all the ?'s but I am curious! :o

I appreciate the advice!!

[GGJstudios]

Thank you. Before I uninstall, should I move the iTunes music folder contents to another destination? Being underneath the iTunes directory would that go to during the uninstallation procedure?? Should I then move it back after the reinstall? If so, will this affect my album artwork? Should I move that directory too? I have 350 albums or so and replacing all the artwork would be a pain, as a lot of my music is underground and not available though itunes online. Sorry for all the ?'s but I am curious! :o

I appreciate the advice!!
No, just drag the iTunes.app from your applications folder to the trash. You may need to lauch Activity Monitor from your Utilities folder and make sure iTunes Helper is not running. If it is, click on it and click the stop sign to stop the process. Then empty the trash. Then download and install iTunes 7.7. You don't need to move any libraries or other files. It won't affect your preferences or music files, artwork, etc.

[thejadedmonkey]

I tried that, but, I'm not getting the same thing.

Weird. I'm still getting it. :confused:

[RHMMMM]

I am also having a problem with the choppy Airtunes.

I have a Windows computer on that I use exclusively only for Airtunes control using my iPhone as the remote.

When I first open up iTunes, everything is fine, no choppiness. Yesterday I went to work and came back home, unpaused the audio and it was severely choppy, like completely unlistenable.

I rebooted the machine, reopened iTunes and everything was fine. Left it on overnight, now it's back to being choppy!

It seems that the longer the app is on, the more screwed up it gets. Anyone else have this problem?

The machine is running an E8400, 8GB of RAM, and has 2TB of drivespace. It's also connected via GigE to an Airport Extreme N (GigE) and the network is 5GHz Wireless N only. So... it's not a laggy setup by any means...

[tkermit]

Mine won't update apps anymore with version 8, when I tried to update the apps it made me sign up for Genius and then proceeded to not download any updates, nor will it after a restart. It's also saying that I have 8 updates available when just before I updated, there were none.

For me, it won't do anything after clicking 'upgrade all', but will claim that there are no new upgrades when clicking the button again.
It will then actually correctly download the upgrades if I select 'check for available downloads' in the 'store' menu.

I don't know whether this behaviour is specific to my installation or whether it's a general iTunes 8 bug...

[Temeculamom]

I tried to download a free video for my daughter's ipod. I got a message saying I had to upgrade to 8.0 to download the video. After upgrading, itunes will let me purchase but not download these. I do have one click enabled, have restarted my imac, have the latest version of Quicktime, but nothing works. I can check in the store menu for my available downloads, but if I try to download them I always get the error message, "There were problems downloading some of your purchased items." Um, yeah, all of them since itunes 8 was installed. I already sent a problem report to Apple, but has anyone else had this problem? Any help would be appreciated.

[Xavier]

I still have a problem where my music will randomly stop playing. It is as if someone hit the pause button, but I know no one has. It cannot be a remote because I my linked my remote to work with my computer only, and I can see it on my desk no being touched.

Like I said, sometimes iTunes will just randomly stop playing, as if the pause button has been hit. Very annoying, and with present in 7.7.1.

[Osarkon]

Weird. I'm still getting it. :confused:

I'm getting that as well. Clicking on the iTunes icon makes it come up properly.

But how weird. I'd already noticed it before, but hadn't figured out how it was happening. There's another way of making it do this that doesn't involve Cmd+Tab, though I can't remember how I keep managing it.

Pretty annoying bug.

[Mitch1984]

I tried to download a free video for my daughter's ipod. I got a message saying I had to upgrade to 8.0 to download the video. After upgrading, itunes will let me purchase but not download these. I do have one click enabled, have restarted my imac, have the latest version of Quicktime, but nothing works. I can check in the store menu for my available downloads, but if I try to download them I always get the error message, "There were problems downloading some of your purchased items." Um, yeah, all of them since itunes 8 was installed. I already sent a problem report to Apple, but has anyone else had this problem? Any help would be appreciated.

Click store/Check for Available Downloads.

[Mitch1984]

-iTunes Store is 2x slower than it normally is
-TV Seasons out of order when in Thumbnail view (not iTunes purchases, only info on Video tab
-No option of putting video in bottom left corner where artwork is (really annoying for me when i'm trying to watch a TV Show wen categorizing stuff)

Really it being slow may just explain why the previews now load instantly even on a 2mbps connection.

[tkermit]

Click store/Check for Available Downloads.

:rolleyes:


I can check in the store menu for my available downloads, but...

[Mitch1984]

:rolleyes:

Sorry only ready half his post damn A.D.D.

[Polish97]

I have same issue with Airtunes (error-3256), but how do you fix in Tiger?

The menus are different, and I don't mess with these settings often enough to have a clue.

Thanks.

[Consultant]

Please use

http://www.apple.com/feedback


http://forums.macrumors.com/showthread.php?t=559513

no option to turn off iTunes Store links in version 8!

There is a way to modify the preferences I think.

[Temeculamom]

That's okay, Mitch. I wish it were that easy. My error code (I finally found it) is 5000, so it has to do with permissions. When I get info on my itunes music folder through finder, I see that the folder is now read only (and no yellow padlock so I can't get in to change the permissions). I can't even import anything into itunes anymore. I am waiting for a call back from applecare.

[Temeculamom]

Well, I was afraid to try Terminal commands, so I just dragged my itunes music folder onto the desktop. From there it let me open up the details triangle (under Ownership & Permissions). There I could unlock the padlock and change my permissions to read/write. It looks like everything is downloading just fine now. Don't have any idea why it would have changed to read only after the itunes 8 upgrade, but I'm just glad to have it working again!:)

[GGJstudios]

So far, it appears that the vast majority of "problems" with iTunes 8 relates to users' understanding of iTunes preferences, AirTunes configuration, and understanding new iTunes controls and features. So far, I haven't seen a "bug" of any kind. My iTunes works perfectly. I'm listening to music now via AirTunes. No "choppiness" or any other undesired activity. If users would take a few minutes to familiarize themselves with the new version, they'd find out how to use it, instead of immediately blaming things on a bug or design flaw.

[tkermit]

So far, it appears that the vast majority of "problems" with iTunes 8 relates to users' understanding of iTunes preferences, AirTunes configuration, and understanding new iTunes controls and features. So far, I haven't seen a "bug" of any kind. My iTunes works perfectly. I'm listening to music now via AirTunes. No "choppiness" or any other undesired activity. If users would take a few minutes to familiarize themselves with the new version, they'd find out how to use it, instead of immediately blaming things on a bug or design flaw.

that's plain ignorant and I find it pretty rude. Just because you don't experience any bugs certainly doesn't mean none exist. And there are a lot of airTunes problems (http://discussions.apple.com/thread.jspa?threadID=1701084&tstart=0) out there that certainly don't have anything to do with the 'user's understanding of Airtunes configuration'.

It goes without saying, that some users will experience problems that are not due to bugs - and that's okay, too.

[GGJstudios]

that's plain ignorant and I find it pretty rude. Just because you don't experience any bugs certainly doesn't mean none exist. And there are a lot of airTunes problems (http://discussions.apple.com/thread.jspa?threadID=1701084&tstart=0) out there that certainly don't have anything to do with the 'user's understanding of Airtunes configuration'.

It goes without saying, that some users will experience problems that are not due to bugs - and that's okay, too.
If you take the time to actually read my post, you'll see I said "the vast majority of "problems"". I didn't say there are NO bugs. I also didn't say ALL users. I said most problems are attributable to people not knowing how to use the software. As far as the "AirTunes problems", the solution is a firewall setting, not a "bug" in iTunes.

[tkermit]

If you take the time to actually read my post, you'll see I said "the vast majority of "problems"". I didn't say there are NO bugs. I also didn't say ALL users. I said most problems are attributable to people not knowing how to use the software. As far as the "AirTunes problems", the solution is a firewall setting, not a "bug" in iTunes.

I've read your post several times. You make it sound like, the fact that your iTunes works perfectly (which is great) is in some way support for your argument, that most users don't actually experience bugs (like choppiness) but would only have to 'familiarize themselves with the new version'. I'll apologize if that's actually not what you meant

as for the linked airtunes problem: In some cases the non-obvious solution (to the not so technically inclined) is to change a firewall setting, but even then iTunes should either automatically make that change or ask the user to make it (which, if I remember correctly, it used to do), so I would certainly consider it a bug. Especially when it's a change in behaviour from the former version.

edit: actually, I remember OS X asking to allow incoming connections to iTunes...iTunes hopefully wouldn't be able to change this by itself... I, myself, by the way don't have that problem, I only came upon the thread...

edit2: Also, with respect to the white 'ghost' window problem. I don't have that either, but I also 'heard' it somewhere else and find it entirely possible that the problem comes only up with certain hardware/software configurations. And that's the case for a lot of bugs.

[GGJstudios]

I've read your post several times. You make it sound like, the fact that your iTunes works perfectly (which is great) is in some way support for your argument, that most users don't actually experience bugs ...
Actually, the fact that mine works perfectly is an indication that the software isn't the cause, or it would give me the same problems that it gives everyone else.

I'm referring to the dozens of posts in many threads where people complain "iTunes 8 has a bug!" or "iTunes is broken!" or "iTunes won't let me..." or "I can't get rid of Genre" or "I can't get rid of iTunes Store links"..... only to have someone post a simple answer and the OP sheepishly says "Oh, OK! All is right again!"

I'm suggesting that if people would take more than 30 seconds to explore their software, they'd find many answers to their perceived problems. That would leave these forums less cluttered and available to those who have true problems and need help. Too many seem to use the forums as their first resource, even before reading documentation or the help feature of a software application.

Even when there's an issue, such as the AirTunes issue, it's more appropriate to say, "I'm having a problem connecting to AirTunes with iTunes 8" rather than "iTunes 8 is broken!" or "iTunes 8 destroyed my AirTunes!". It's a new version. It doesn't work exactly the way the old version does. That means you may have to learn something new. So don't make your first assumption that the software is "broken". It's far more likely that the user just needs to learn something new.

[tkermit]

I'm referring to the dozens of posts in many threads where people complain "iTunes 8 has a bug!" or "iTunes is broken!" or "iTunes won't let me..." or "I can't get rid of Genre" or "I can't get rid of iTunes Store links"..... only to have someone post a simple answer and the OP sheepishly says "Oh, OK! All is right again!"

I'm suggesting that if people would take more than 30 seconds to explore their software, they'd find many answers to their perceived problems. That would leave these forums less cluttered and available to those who have true problems and need help. Too many seem to use the forums as their first resource, even before reading documentation or the help feature of a software application.

Even when there's an issue, such as the AirTunes issue, it's more appropriate to say, "I'm having a problem connecting to AirTunes with iTunes 8" rather than "iTunes 8 is broken!" or "iTunes 8 destroyed my AirTunes!". It's a new version. It doesn't work exactly the way the old version does. That means you may have to learn something new. So don't make your first assumption that the software is "broken". It's far more likely that the user just needs to learn something new.

I agree. Certainly, I wouldn't defend such threads or posts. I also happen to think that iTunes 8 appears to be relatively bug-free (going by the lack of widespread reports to the contrary).

I'm just not sure largely dismissing (possibly) valid bug reports by citing your own lack of bugs is particularly nice. ;) Even if you get the impression that a lot of claims in that direction are not justified.

Like I said, I think you're largely right, but I can empathize with people who unlike me don't have a lot of technical expertise and may misinterpret certain behavior as a bug.

[tkermit]

Actually, the fact that mine works perfectly is an indication that the software isn't the cause, or it would give me the same problems that it gives everyone else.


indication is the key word here...Unless you can claim to have the exact same hardware and software configuration including all external devices you can't know whether your experience is the same as everyone else's. You might just be lucky.

edit: Also, your claim, as I understood it, was that most reported problems were due to misunderstanding and not bugs. So, even though the fact that your software appears troublefree may be an indication that it is for most people, it certainly can't indicate that most of the bug reports are bogus.

[GGJstudios]

indication is the key word here...Unless you can claim to have the exact same hardware and software configuration including all external devices you can't know whether your experience is the same as everyone else's.

If the problems being reported were due to flaws in the software, it would affect me the same as those reporting the problems. My hardware is not unique (see my signature) and I'm running Mac OS X, 10.5.4, the same as most of the people who are claiming bugs.

It's the same as so many who scream "virus!" when they have problems they don't understand. While it's completely possible that iTunes 8 has true bugs, it is FAR more likely that problems are user-related, rather than software bugs. Even the title of this thread is inappropriate, since none of the problems can be officially documented as "bugs". It would be more appropriate to say "need help with iTunes 8".

So what bugs have actually been identified, that can't be addressed by user settings or other things?

[tkermit]

If the problems being reported were due to flaws in the software, it would affect me the same as those reporting the problems. My hardware is not unique (see my signature) and I'm running Mac OS X, 10.5.4, the same as most of the people who are claiming bugs.


I honestly think it's slightly naive to think that way. Your configuration is unique even within a group of people who are running 10.5.4 on the exact same hardware. Bugs can depend on slightly different settings in all parts of the operating system and program itself, different firmware versions, the kind of programs installed, etc. Also - how intensely have you really tested iTunes thus far ? (in all its aspects)

I remember the first Windows-based beta of Safari. American users were largely happy and congratulatory about it, while Europeans thought the program was unusable in its current state. On some (international) forums posters would insult each other for suggesting that the release seemed to be a failure from their point of view. As it turns out, the beta, installed on European language versions of Windows, actually produced tons of rendering errors to the point that the browser indeed seemed to be unusable. The posters didn't realize this difference between them and Apple didn't publish this info and possibly wasn't aware of it. The problem was subsequently rectified in the next version.

My point is, don't assume your experience with a sofware product on one certain configuration is representative in a major way.

You don't just call it a bug, when it happens on a certain clean install in a lab machine, or by chance with your exact configuration. There are lots of possble environments in which software is supposed to behave correctly.


While it's completely possible that iTunes 8 has true bugs, it is FAR more likely that problems are user-related, rather than software bugs.


I don't get why you think that reported problems that are perceived as bugs are FAR more likely to be user-related than bugs, especially when said users were comfortable with the former version and not that much has changed.


Even the title of this thread is inappropriate, since none of the problems can be officially documented as "bugs". It would be more appropriate to say "need help with iTunes 8".

So what bugs have actually been identified, that can't be addressed by user settings or other things?

The white ghost-window problem certainly appears to be a bug (although, as I said, I personally don't experience it). I've also heard reports of said airTunes choppiness that I wouldn't question the validity of. Personally, I also have a problem (http://forums.macrumors.com/showthread.php?t=560142) with airTunes. Additionally I have the problem, that clicking the 'upgrade all applications' button within iTunes' iPod/iPhone programs panel at first does nothing, when clicked again claims there are no upgrades, and finally initiates the download after I've clicked 'check for downloads' in the 'store' menu.

Now, I don't claim that these problems are universal or that the culprit is always iTunes itself. They are certainly bugs, though - only their source is unclear. My problems certainly have come up with 'iTunes 8'.

[GGJstudios]

Now, I don't claim that these problems are universal or that the culprit is always iTunes itself.
My point exactly.
They are certainly bugs, though - only their source is unclear. My problems certainly have come up with 'iTunes 8'.
You can't prove that they're bugs. By your own admission:
...Therefore it would seem like iTunes may not even be the culprit here. ...
Regarding that particular issue, if you change your firewall settings, it works. Now it may be that iTunes 8 interacts differently with Airport Express than iTunes 7 did, but that doesn't automatically make it a bug, only a difference. Many new programs for the Mac don't run on older processors, only on Intel. That doesn't represent a bug; it's a difference, by design.

Until you can properly document that the software is not working as designed, you can't accurately call it a bug. My point is, too many are quick to label something a "bug" or "flaw" without fully examining the issue, doing basic troubleshooting, and eliminating other possibilities.

[tkermit]

You can't prove that they're bugs.
...
Now it may be that iTunes 8 interacts differently with Airport Express than iTunes 7 did, but that doesn't automatically make it a bug, only a difference.
...
Until you can properly document that the software is not working as designed, you can't accurately call it a bug...

Oh, come on, we're down to semantics now. You can't be serious. At this point I'm reminded of the saying "It's not a bug, it's a feature !".

Until Apple suggests something is by design, I'm fine with people calling sth. a bug when it doesn't work the way they can within reason expect it to work.


What do you call it, when a certain thing worked in iTunes 7 and doesn't in iTunes 8, assuming the only change was the update ? And should it be really relevant (to the user) whether the source for a problem is OS X or iTunes, when the problem comes up in iTunes 8 but didn't in iTunes 7 ?

By the way, did I get it right that you suggested on page 2 to 'allow all incoming connections' in the firewall settings to make airTunes work ?! This doesn't seem to be necessary for my part, but you do realize that the necessity of such a setting would be a bug in either iTunes or OS X, right ? That's not how it's intended to work.


just to add: after actually reading the beginning of this thread (shame on me, had only actually skimmed it before), I would concede that specifically this thread has had a certain share of reported problems that are not bugs, especially on its first page. But people already admitted that much.

[tkermit]

by the way: I'm sorry for derailing this thread. As I said I kind of get your point, and I hope you kind of get my point - I do enjoy arguing with you :) .

[Ade-iMac-177]

I've found something, at least on my system that appears to be a bug. when keep video window above all other windows is selected the video window will only stay above the itunes window and not all windows like in version 7. this could just be a change in the way it works but if that is the case than the wording in the preference window needs to be changed.

[bassanoclapper]

Since upgrading today I've had two issues, both when trying to edit incomplete track details.

1st time iTunes just crashed so I sent the fault report in

2nd time my whole system locked up. Display 'jumped' a bit, then froze.
Nothing was clickable, though the mouse was moving on screen. Unable to force quit via the keyboard either. Had to power down via the dreaded button :mad:

Using OS X 10.5.4 on 2.4GHz 20" iMac

[Thedutchjelle]

Hello,

I've a weird problem while using the genre tab (and yea, I do like that tab ~_~ ).

The Folk genre has it's own image, but suddenly now it displays an album image instead of the Folk itunes genre images. I have no idea what happend, the genre of all the songs is just 'folk'

Anyone knows a fix/What happend?

[PeteB]

I can no longer choose "United Kingdom" (or any derivative) from the Country list.

[maccam]

You can't rename your home videos :mad::mad:
I've tried everything. :mad: You have to drag it out, :mad: rename it, :mad: and than import it again. (one more mad) :mad:

[chedda]

I like to use the arrow keys for previous and next they don't seem to work for me in Genius playlists am i the only one ? They work elsewhere in itunes.

[GGJstudios]

The Folk genre has it's own image, but suddenly now it displays an album image instead of the Folk itunes genre images. I have no idea what happend, the genre of all the songs is just 'folk'
To set the default genre image:
http://forums.macrumors.com/showpost.php?p=6216839&postcount=4

[Wie Gehts]

After I updated I got that 3256 error that won't connect to my airport express, as did many others. I'm all up to date on firmware and software. Tried all the kludgey fixes. The only thing that works for me is unchecking 'block UDP traffic' in the advanced area of the firewall.

It was working fine up till iTunes 8. I'm on 10.4.11

[Thedutchjelle]

To set the default genre image:
http://forums.macrumors.com/showpost.php?p=6216839&postcount=4

Thank you :) That worked.

[edcoche]

No, just drag the iTunes.app from your applications folder to the trash. You may need to lauch Activity Monitor from your Utilities folder and make sure iTunes Helper is not running. If it is, click on it and click the stop sign to stop the process. Then empty the trash. Then download and install iTunes 7.7. You don't need to move any libraries or other files. It won't affect your preferences or music files, artwork, etc.

So I did what you told me and this is what it said when I installed iTunes 7.7:

http://i228.photobucket.com/albums/ee59/edcoche/itunes7_7.jpg

Any ideas??

[orangetrumpeter]

http://forums.macrumors.com/showthread.php?t=559513

no option to turn off iTunes Store links in version 8!

THIS IS DRIVING ME NUTS!

[edcoche]

THIS IS DRIVING ME NUTS!

Imagine how I feel. Thanks to 8.0 my nano can no longer add/remove music. I realize that keeping it out of the lake would have been my best course of action however it appeared to be working fine after it's revival. I had no idea a new version of software would have had such ramifications. I greatly wish I would have not updated my software. Dang software update. If that thing didn't pop up all the time I would check like once a month or when I'm having problems with OS X.

[Beric]

I'm getting this error: The itunes application could not be opened. An unknown error occurred (13014)..

[tkermit]

So I did what you told me and this is what it said when I installed iTunes 7.7:

http://i228.photobucket.com/albums/ee59/edcoche/itunes7_7.jpg

Any ideas??

There should be a 'Previous iTunes Libraries' folder inside your iTunes folder.
In that folder, you will find backup files of your library index for each time that iTunes was majorly updated.

Replace your current 'iTunes Library' file with the one that has the datestamp corresponding to the time you updated to iTunes 8.

That should make it work.

(sorry for the crappy drawing)

[Trooperof3]

Nevermind

[abernardi]

I also have been having problems with iTunes 8 and reinstalled 7.7.1 per ggjstudios' instructions (thank you!). But I had a problem that I haven't seen reported yet: I had just imported a different pressing of an album I already had in my library, same songs, just different artwork and slightly different album title. I had just the two versions showing in my iTunes window. When I played a selection from the new import, the same selection DISAPPEARED from the old album. I thought I was seeing things. I tried it again 3 more times and lost a total of 4 songs. I checked in my iTunes library and luckily the lost songs were there, but iTunes wasn't seeing them anymore. I reimported one of them and it seemed to stick. But that alone made me nervous enough to trash iTunes 8 and go back to 7. I find it particularly strange because the two albums had slightly different names, so they were in different folders in the library! Anyone else hear of this phenomenon?

[tkermit]

I don't know if you'd consider it a "bug" or not, but in Itunes 8 there is no longer the option in get info to change files from Movies 2 Tv Shows etc...

As far as I can see that option is still there - under the options tab in the 'get info' window you can change the media type ?!

Even better you can now apply this change in batches, which previously wasn't possible. :)

[edcoche]

There should be a 'Previous iTunes Libraries' folder inside your iTunes folder.
In that folder, you will find backup files of your library index for each time that iTunes was majorly updated.

Replace your current 'iTunes Library' file with the one that has the datestamp corresponding to the time you updated to iTunes 8.

That should make it work.

(sorry for the crappy drawing)

Very good idea! Before I go ahead and do this I have a question. I checked the info on each of my files and my "iTunes Library 2008-07-19" is 5.5MB and the "iTunes Library 2008-09-10" is 7.6MB in size. I have added a lot of music since the 7/19 update and is this why the 9/10 file size is so much larger? Or is it simply b/c of 8.0? If I replace and rename the "iTunes Library" file like you have suggested will this require me to reimport the new music that I added from 7/19 until 9/10?? As it would still be in my iTunes Music folder, just not imbedded in the information stored in the previous "iTunes Library 2008-07-19".

BTW, thanks for the help!! :o

[tkermit]

Very good idea! Before I go ahead and do this I have a question. I checked the info on each of my files and my "iTunes Library 2008-07-19" is 5.5MB and the "iTunes Library 2008-09-10" is 7.6MB in size. I have added a lot of music since the 7/19 update and is this why the 9/10 file size is so much larger? Or is it simply b/c of 8.0? If I replace and rename the "iTunes Library" file like you have suggested will this require me to reimport the new music that I added from 7/19 until 9/10?? As it would still be in my iTunes Music folder, just not imbedded in the information stored in the previous "iTunes Library 2008-07-19".

BTW, thanks for the help!! :o

No problem!

As I see it there is either a slight misunderstanding on your side, or I'm wrong (but I don't think so). I assume that the "iTunes Library 2008-09-10" file is actually the one from iTunes 7.7, since iTunes 8, when you installed it on 09/10 will have made a backup of your (iTunes 7) library before converting it to its new format. Therefore you would only have to reimport anything that was added since 09/10.

It should not be necessary to actually use the file from July. And yes, the growing in size, while possibly also influenced by the iTunes version, is mainly because of added music and other media in your library - since the file contains references to all of your media.

[edcoche]

No problem!

As I see it there is either a slight misunderstanding on your side, or I'm wrong (but I don't think so). I assume that the "iTunes Library 2008-09-10" file is actually the one from iTunes 7.7, since iTunes 8, when you installed it on 09/10 will have made a backup of your then current library. Therefore you would only have to reimport anything that was added since 09/10.

It should not be necessary to actually use the file from July. And yes, the growing in size, while possibly also influenced by the iTunes version, is mainly because of added music and other media in your library - since the file contains references to all of your media.

Well, now that you mention it, the iTunes Library 2008-09-10 would be the one backed up. I updated on 9-10. With it located in the "previous itunes library" that would make it the backup of 7.7. Brain fart on my behalf. We'll see how this goes!

Thanks again!!

[jsalbre]

At least you HAVE Genius...

http://h4xr.org/ytnp

Sorry for the off topic, but what dock and icons are those? Thanks!

[nicholass1]

Does anyone know how to fix or why my iTunes 8 keeps freezing and when I force quit it, it doesn't fully quit?

[aznguy2772]

When adding a song to iTunes, you have to deselect the song before you can add artwork in the bottom left.

When adding a song, it usually started playing. Now it doesn't. I don't know if that's a bug, or if there's a way to fix this.

EDIT: I could've sworn before that there was an option in preference to start playing a song after adding it, but now I can't find it.

[Hollywood12]

:confused:
Hi everyone.
Sorry brand new to this forum.
Question:What is the best alternative to I tuns.
I just bought a i touch and I cannot stand the I tunes format.
Please Help!!!!!!!!
Hollywood.

[itsliz89]

ARTWORK!!!!!

I posted this in the ipod touch section thinking it was a problem with my ipod:

So much for being excited over the new ipod touch...

I was forced to upgrade to 8.0.

At first, I noticed that the album art didn't show up for about 4 of the albums, blank black screen (I don't have many albums to begin with).

I tried multiple times on itunes to try to add the missing artwork, no luck. Then for some reason, it worked on random attempts for of the 2 albums. Oh wait, but then those two items started showing up for other albums as well. Like for example:

http://img218.imageshack.us/img218/9772/photo43rz8.jpg

Albums in the Incubus category would have a Britney Spears and The Fray photo...

But then the The Fray artwork randomly went away, going back to plain black.

Now, multiple albums under one artist goes back to the default music note graphic like the photo above.

I looked up possible problems and solutions. I don't apply artwork individually to one track. I select all titles in the same album, get info, and apply artwork to them all. I can't deselect the "show artwork" on the ipod or whatever it is because I don't see that option anyway on itunes 8.0...

Never had problems with older itunes and my older nano. I wanted to also note that artwork looks fine on itunes for me as well. This darn ipod and itunes... I want to scream on the top of my lungs. aaaHHHHHHHHH.


I am so so so annoyed/angry. I'm so anal about album artwork and seeing a Britney Spears photo randomly show up for a Jack Johnson song is making me go bonkers. Makes it look like I'm using some poorly refurbished discounted item. I'm getting a headache over this and I rarely get headaches! I don't even want to touch my ipod until there's a resolution to this issue.

I'm even more angry that I was forced to upgrade. I was fine with my older nano and outdated version of itunes. I rarely upgrade because if it ain't broken, why fix it? LOVE it how I had to get some incompetent version of itunes...

So, how long until a new version of itunes would come out?

[Oneness]

Okay so I updated my software to itunes 8 and now all of my songs are listed alphabetically within each album instead of by track number. When I play an album itunes plays the songs alphabetically and not by track number.
Is there some preference setting that I am missing?
I record alot of hour-long and two hour-long music sets and then break them up into tracks for ease of listening and I really need to have them play in track order and not alphabetically.

[bsheridan]

Okay so I updated my software to itunes 8 and now all of my songs are listed alphabetically within each album instead of by track number. When I play an album itunes plays the songs alphabetically and not by track number.
Is there some preference setting that I am missing?
I record alot of hour-long and two hour-long music sets and then break them up into tracks for ease of listening and I really need to have them play in track order and not alphabetically.

press :apple: + j, click track number, then click on track in the menu bar.

[Oneness]

press :apple: + j, click track number, then click on track in the menu bar.

thanks for the reply. I'll try it when I get home tonight.

[Oliviert17]

Has anyone here experienced an issue concerning the coverflow or visualisers? They were both working 100% after installation, now they decide to just go blank every once in a while, seems to be a GUI problem since all other elements are working fine. :confused::(

[ApplePicks]

I recently plugged a friends Nano into my iMac (G5) and it seems to have crashed iTunes... Now, every time I try to start iTunes it just crashes... any ideas? I'm thinking I'll just have to wait until the next bug fix?

[SnowLeopard2008]

Don't know what you all are complaining about. iTunes 8 works perfectly for me. No crashes, no hangs. I don't have a lot of music, so Genius doesn't work for some of the obscure music I have, like Folk. I hope 8.0.1 fixes the problems for you guys!

[bsheridan]

I've noticed that in the 'Date Added' field, the dates are just blatantly wrong for my library (see pic).
I've just reformatted my HD so when I downloaded iTunes 8 I had no files in my iTunes folder. I then copied everything over from my iTunes folder (from itunes 7.7) from an external hard drive which had the back up.
Would my library file be corrupt? Could it be fixed?

[ApplePicks]

Ok... well... I hope this helps someone. My problem was that iTunes crashed before it even loaded... It would bounce on the dock for a second then I would get an error message "iTunes unexpectedly quit".

I had iTunes 8. I didn't un-install 8. All I did was download iTunes 8 from Apple and let it install. Seems to have worked. Everything is working the same as it did before. :)

Hope that helps...

J

[jv311]

theres lot's of pages to this thread so i could have missed a solution to this but whenever i minimize the itunes window i can no longer control it through there. is it just me or has this happened to anyone?
http://i34.tinypic.com/10z07k1.jpg none of the buttons work

[bsheridan]

I've noticed that in the 'Date Added' field, the dates are just blatantly wrong for my library (see pic).
I've just reformatted my HD so when I downloaded iTunes 8 I had no files in my iTunes folder. I then copied everything over from my iTunes folder (from itunes 7.7) from an external hard drive which had the back up.
Would my library file be corrupt? Could it be fixed?

Found out what was wrong;
In System Preferences | International | Format, I had the region set to custom. Changing it to one of the preset regions, UK for me, fixed it.
Happy Chappy!:):)

[speanburg4]

I downloaded iTunes 8 this morning and can't seem to figure something out. I tried to import a mp4 movie from my computer and iTunes just closes every time. I tried importing it and dragging it and it closes no matter what I do. I deleted a movie that was in iTunes before the update, and was able to successfully import it back into iTunes. But I cannot import any new mp4 movie files. I tried uninstalling iTunes 8 and reinstalling iTunes 7, but now my library is messed up and I don't want to make it worse. Any suggestions?

Also, I cannot play these same movies using QuickTime since the update. QuickTime closes when I try to play them. I can play them on my other mac, which I have not updated yet. I can also import them into iTunes 7.7 on the other computer, so it does not appear to be an issue with the movie files themselves. But I have spent the last 6 hours searching for a solution online. I need some advice!!

[nicholass1]

I recently plugged a friends Nano into my iMac (G5) and it seems to have crashed iTunes... Now, every time I try to start iTunes it just crashes... any ideas? I'm thinking I'll just have to wait until the next bug fix?

I have the same problem but no one seems to be responding to it. Someone help please! Hope something comes up soon.

[Cousin Dirk]

AirTunes, which was already screwy in iTunes 7, is still screwy in iTunes 8, but with some extra screwy on top.

To explain:

Occasionally (almost but not quite often), when opening iTunes 7 or my laptop from sleep, it would not connect to my remote speakers. It would see the remote speakers, and list them in the drop down menu, but if I tried to select them, nothing would happen. It wouldn't allow me to tick the speakers in the "Multiple speakers" menu either. Nor would it give me any kind of error report, it would just not connect.

I found the best solution for that problem is to update the AirPort Express unit using the AirPort Admin Utility, then putting the computer to sleep for a short time.

This problem, it seems, is still present in iTunes 8, but there is a new one too to aggravate me.

When playing music through AirTunes (and this seems to happen quite often), after a time (although, going by my listening to iTunes Store previews last week, it could be after a number of tracks rather than a time) the playback would simply stop at the end of a track - or, more specifically, one second from the end of a track. iTunes would still be giving the impression that is was playing - the little speaker icon next to the track in the listing would still be there, and the play button is still a pause button, implying the music is playing, but nothing is happening. If I then skip the track or play another, it will play, but the iTunes display will not move, nor will it change when the track does, and the speaker icon remains next to the 'old' track (and command-l to highlight the current track will also select the 'old' track). The playcounts do also not update. Any skipping, pausing etc of the track takes a up to 5 seconds to reflect in the music coming from the remote speakers.

Quitting iTunes seems to solve the problem - although it does run the risk of causing the old not connecting to speakers problem to resurface.

Neither of these issues present error numbers.

Any thoughts?

[youashwag]

iTunes keeps on freezing and i have to push the power button and hold for it to turn off. This has happened to me almost 10 times in like three weeks.

Anyone else with this problem?