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Kidrauhl

macrumors newbie
Original poster
so ive just bought the iPhone 4 second hand, the guy reset the phone so it was like brand new! I'm now at home and can not get past the activation screen, as i was told it was unlocked and it must not be! ive tried with sim card and without!

i get these messages
'Activation request could not be completed, if the problem persists, please contact customer care'

or

'Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or vist a supported carrier's store to receive a replacement SIM card'

someone please help?
 
Is the SIM you're using the old one that was in the iPhone? You require a new SIM from your carrier. Even if your SIM is from an older iPhone, your newly acquired iPhone uses a different size card.

Visit the carrier or Apple store.
 
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