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iPhone 5 wiped itself last night. Anyone else experience this?
Over the night, my brand new iPhone 5 just wiped itself out completely.
Using the phone on its own, trying to back up it up, provided several errors. When I used the "Forgot my Apple ID" function, it could not successfully proceed. Instead it gave me the error message "Wrong language code input". The phone had deleted everything, so I had to set up my network and all that again. But just imagine if I was expecting a call from some important people, or was on business trip. Then without me knowing it, the iPhone was deleting itself spontanously. Im wondering if Apple has been hacked or anything, because my Apple ID password did not work. The same password I´ve been using for a year now. So no matter what, I had to go through the forgot password-process and change it. Because it simply did not work anymore. Through this process I am actually discovering that there are two different back ups you need to go through. My music is not stored in iCloud right? So I have to sync with old iTunes again for that. Is anyone else experiencing any of this recently? Phone wiping itself, Apple ID suddenly invalid? |
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#2 | |
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You should most certainly change your password again (to something VERY complicated), ensure you don't have any charges to your iTunes CreditCard, and let Apple know of this incident...
__________________
Official MacRumors IRC @ irc.krono.net #macrumors (Or http://kewlirc.net:9090/) 2012 2.5GHz Mac Mini Dual - 16GB RAM Win8 PC - i5-3570k - 16GB RAM - SSD |
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#3 | |
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What happened to you, I believe, can all be done with the find my iPhone app should someone have your log in information. |
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#4 |
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never heard of this happening, and here I thought I heard it all on MR
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#5 |
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I actually found out this has happened to several people after searching on Google. (Try "Iphone wiped itself") But only with iPhone 4. And no, there is nobody who knows the password or would play this prank on me.
I just used the phone regularly before I fell asleep. Browsed Instagram a little and thats it. When I woke up eight hours later, the phone was wiped. |
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#6 |
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Sounds like someone hacked ur account n performed a remote wipe, you might wanna call apple to check whether it was the case. they might hv a record of this kinda things.
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#8 |
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In the future, you might refer to this for password advice:
http://xkcd.com/936/ Sure sounds like a remote wipe to me as well.
__________________
ASB Music Web is at http://www.aliensporebomb.com/ "This is Aliensporebomb" (a soundtrack with no film) is available at http://itunes.apple.com/us/album/thi...mb/id391880218 |
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And no, Im not on any exchange server either. |
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#10 |
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Yeah, it does sound like your iCloud account/Apple ID was hacked. Better call Apple about this, especially if your bank account or credit card is tied to it, then a wiped iPhone is the least of your concerns.
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#11 |
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this sound scary man. just do not look up, cover your phone with tin foil paper.
__________________
13.3" Macbook Air 2011, 1.7GHz, 4 GB RAM, 128GB flash storage; Apple Iphone 5 16GIG Black.
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__________________
Old-school Apple ][ expert! Ask me if you have a ][ question! Apple user 1983-1992, 2003-Present -- Linux user 1995-Present Windows-free since 2003! Though I still have to deal with it at work. |
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#13 | |
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#14 |
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is your phone jailbroken? did you install anything outside of the regular recently?
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#15 |
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Not me, but it happened to a friend of mine. After it wiped itself he wiped it again manually and set it up as new. It did the same thing again the next night.
He got it replaced at an Apple store. They had no clue what happened either, but once it happened more than once they exchanged it. |
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#16 |
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Yeah if this happens again, I´m going to simply take it as a sign of a defect.
And no, it is not jailbroken. |
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#17 |
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I have never ever heard of this ever happening to anyone throughout all the years the iPhone was out, never heard/saw something like this on Macrumors or in real life...that is extremely incredibly weird...
Try changing all your passwords? |
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#18 |
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#19 |
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My only bug ever experienced was a brand new iPhone that I restored with a backup from a brand new iPhone I had returned. The lock pin setting turned itself off after I had toggled Wifi. It was the weirdest thing ever.
I slide to unlock and have to use my pin. I toggle wifi leave the phone alone for like 10 minutes wake my phone slide to unlock and it unlocks to the homescreen. |
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#20 |
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#21 | |
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Stop being lazy and call Apple. |
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#22 | |
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What happened was very real. But there are nothing outside of this event that indicates a hacker has been behind it. That comes from speculation from others on here. And for those who have never heard about it, and claim to never have heard about this on Macrumors in specific, have a look: Macrumors: http://forums.macrumors.com/showthread.php?t=1093632 Macrumors: http://forums.macrumors.com/showthread.php?t=1218002 WP central: http://forums.wpcentral.com/htc-arri...y-recover.html Big resource: http://mobiles.bigresource.com/IPhon...PdVWA71DF.html Ask different: http://apple.stackexchange.com/quest...restore-itself Apple forums: https://discussions.apple.com/thread...art=0&tstart=0 |
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#23 |
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OT: OP this doesn't have anything to do with your issue, but many of those links aren't applicable (non-iPhone, beta expired, April Fool's joke, Exchange remote wipe).
The responses you're getting are because of a very unusual problem that has a very common cause: An account is compromised, a remote wipe issued, and the password changed. If you feel like you've got a handle on it then don't worry about the criticism, but the warnings are valid. |
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But then you are concluding by saying this was a remote wipe. And I would like to ask you for evidence of this? I certainly have not provided anything. There is nothing indicating any remote usage here. The phone wiped itself - thats what happened. |
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#25 |
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possibly hacked?
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13.3" Macbook Air 2011, 1.7GHz, 4 GB RAM, 128GB flash storage; Apple Iphone 5 16GIG Black.
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