I hope it's not just restock for the stores...that would suck...personally I think they should be filling orders before restocking stores but hey what do I know...I'm just poor non-premier customer who fell for the wake up early and "pre order" game...#
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AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
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I hope it's not just restock for the stores...that would suck...personally I think they should be filling orders before restocking stores but hey what do I know...I'm just poor non-premier customer who fell for the wake up early and "pre order" game...#
Those were not both flagship devices changing on sizes. That doesn't even compare to what this launch is..
Holy hell. I just did that, called number, and it's finally being processed. I tried an hour ago and it was still saying backordered.. 64+ SG. Ordered at 3:00 est. Got confirmation email at 4:10 am est. Should be shipped tomorrow. I was in the infamous 10/2 group for the last week. They are coming. That late of a change is good news for you guys. Still some phones being scanned even this late. Sorry for duplicating some info. Posted this in another forum too. Premier here.
What really matters is what time did you get your processed text? Order number, order time or confo email don't matter. What am I saying even processed text doesn't matter. You just won the ATT lottery..
SICK and TIRED of this!
Damn u ATT!!
Ignore that. Call (877) 782-8870. It will say backordered or being processed if being processed should be shipped next day.
Me
1626 order number
Been at 10/13-10/22 since day one...
Got a $75 credit by posting to @ATT_CustomerCare with the #attfail on Twitter
They responded via messenger on Twitter
After giving her the vital info, and saying I felt like I deserved a bill credit or a new case based on the failure of the fcfs they say was supposed to happen, she asked if she could call me. She did this evening and gave me enough credit to get a nice case as well as a bill credit
BTW I was nice on the phone and and explained that a lot of the frustration I've seen on this thread had as much to do with ATT's lack of transparency as well as the fact that the CSR's obviously were not given any leadership/guidance/information that would have at least given the consumer a feeling that we weren't all being stonewalled.
Anyway, been reading this thread since Friday(?) I haven't had any movement on my dates at all.
1626 order number
Been at 10/13-10/22 since day one...
Got a $75 credit by posting to @ATT_CustomerCare with the #attfail on Twitter
They responded via messenger on Twitter
After giving her the vital info, and saying I felt like I deserved a bill credit or a new case based on the failure of the fcfs they say was supposed to happen, she asked if she could call me. She did this evening and gave me enough credit to get a nice case as well as a bill credit
BTW I was nice on the phone and and explained that a lot of the frustration I've seen on this thread had as much to do with ATT's lack of transparency as well as the fact that the CSR's obviously were not given any leadership/guidance/information that would have at least given the consumer a feeling that we weren't all being stonewalled.
Anyway, been reading this thread since Friday(?) I haven't had any movement on my dates at all.
Yes please let that be MEEEEE, nor cal here and I am about to beat a poor non deserving ATT rep at my local store..
You know what hurst the most?? I work at the postal service USPS! And I've been delivering the costumers that comes trough the window their iphone 6 and pluses!! Every time i deliver one it feels like I've been kicked in the nuts!!! And worst of all i asked them their order times, all of them hours after me!!
These came friday afternoon
These came friday afternoon
Attachments
Just did the 877# call. Throughly disappointed with a "back ordered" status. Very disheartening. I ordered on the 12th. But didn't get the email until 7:45 am.
kudos to you, i was nothing but nice to two different reps on the chat and they wouldn't give me any credit because they claimed there were too many customers to give a credit too, basically acknowledging the mistake on their part but not wanting to take any form of responsibility and then they threw out the whole 14-21 days cut and paste message a few times over
Is true. Yours just fell off the conveyor and will be found six weeks from now. Jk
Try hitting them on Twitter with the #attfail. The chat people have repeatedly told me they couldn't do anything for me. Once you're out there posting that hashtag, you'll hear from them.
iPhone 6+, SG, 64GB
Premier
Premier order number begins with 1014
North Carolina
2-yr agreement option
It concerns me that I never got the confirmation text messages nor any second emails.
Anybody else in that same boat?
Love me some
but not so much some AT&T ordering. AT&T service is pretty good for the most part though.
Premier
Premier order number begins with 1014
North Carolina
2-yr agreement option
- Ordered via AT&T at 3:22am EDT on 9/12
- Received single "AT&T: Thank You for Your Order" email at 4:55am on 9/12
- No confirmation text messages
- No second email
- Received text message about increased Mobile Share Value costs on 9/17 at 8:25pm
- 877 number status is backordered
- myAT&T status is Preparing to ship / Pending shipment
- Premier order status is "Preorder Processing Expected Ship Date: 10/02/2014 To 10/13/2014" (Originally November dates.)
- Told via text chat that my order was processed on 9/12 but that they could not provide me with exact time on 9/12. (will call and speak to premier CSR about that tomorrow)
- *No credit card preauth or charges yet
It concerns me that I never got the confirmation text messages nor any second emails.
Anybody else in that same boat?
Love me some
but not so much some AT&T ordering. AT&T service is pretty good for the most part though.Yours could be over your head right now!!! Quick look up, AWWW you missed it, see it again in 3 weeks lol, J/K hope you get it in next day or two, im in your same boat just further south.
Attachments
iPhone 6+, SG, 64GB
Premier
Premier order number begins with 1014
North Carolina
2-yr agreement option
- Ordered via AT&T at 3:22am EDT on 9/12
- Received single "AT&T: Thank You for Your Order" email at 4:55am on 9/12
- No confirmation text messages
- No second email
- Received text message about increased Mobile Share Value costs on 9/17 at 8:25pm
- 877 number status is backordered
- myAT&T status is Preparing to ship / Pending shipment
- Premier order status is "Preorder Processing Expected Ship Date: 10/02/2014 To 10/13/2014" (Originally November dates.)
- Told via text chat that my order was processed on 9/12 but that they could not provide me with exact time on 9/12. (will call and speak to premier CSR about that tomorrow)
- *No credit card preauth or charges yet
It concerns me that I never got the confirmation text messages nor any second emails.
Anybody else in that same boat?
Love me some
Well this makes some sense chain-wise.
Premier
Ordered at 3:06am
1014 order #
Confirmation mail at 4:35am
Congratulation txt msg at 7:03pm
No second email also.