Slow MacRumors Loading Time? Read This

arn · 10:56 PM

Hi,

I've gotten a few complaints about the site or forums loading slowly. But I haven't been able to pinpoint the reasons.

1. Some people have said cdn.macrumors.com is loading slowly for them.

If that's true, can you load this: http://debug.netdna-cdn.com/ and send the contents to me in an email: arn@normalkid.com

2. If you don't know what's holding up the website. In Safari, you can open Window -> Activity. And it should show you which files are taking a long time to load. If it's a cdn.macrumors.com file, see #1.

3. If you aren't sure, please contact me on AIM/iChat: "chaosmint" and I can walk you through.

thanks
arn

Sedrick · Aug 16, 2011, 04:55 AM

Quote:

Originally Posted by arn

Hi,

I've gotten a few complaints about the site or forums loading slowly. But I haven't been able to pinpoint the reasons.

1. Some people have said cdn.macrumors.com is loading slowly for them.

If that's true, can you load this: http://debug.netdna-cdn.com/ and send the contents to me in an email: arn@normalkid.com

2. If you don't know what's holding up the website. In Safari, you can open Window -> Activity. And it should show you which files are taking a long time to load. If it's a cdn.macrumors.com file, see #1.

3. If you aren't sure, please contact me on AIM/iChat: "chaosmint" and I can walk you through.

thanks
arn

cdn.macrumors.com for me also. Just an annoying freeze for about 5 seconds before the page loads. Block it with Ad-Block plus and the page loads as expected, but of course you lose posting functionality (because it's not an ad link)

Also: "You are hitting the NetDNA New York Datacenter"

arn · Aug 16, 2011, 05:54 AM

Quote:

Originally Posted by Sedrick

cdn.macrumors.com for me also. Just an annoying freeze for about 5 seconds before the page loads. Block it with Ad-Block plus and the page loads as expected, but of course you lose posting functionality (because it's not an ad link)

Also: "You are hitting the NetDNA New York Datacenter"

we've been using cdn.macrumors.com for a number of months. Do you remember how recent a problem this has been?

I have a support ticket open with my CDN provider to look into it.

thanks
arn

Scepticalscribe · Aug 16, 2011, 07:14 AM

Recently, I have had that problem/freezing experience a number of times, too, as the MR loads slowly; quite frequently, after MR loads the forums sections freezes completely and won't load. Usually, I go back into Safari and try again, when it tends to load successfully.

Cheers

fat jez · Aug 16, 2011, 10:09 AM

Hi Arn. Oh the irony that this very thread was slow to load due to the cdn.macrumors.com problem. I get "You are hitting the NetDNA Amsterdam Datacenter" when clicking on your link.

It's now 16:08 BST, if that makes any difference. I've noticed it for the past week or two.

annk · Aug 16, 2011, 10:36 AM

Quote:

Originally Posted by Scepticalscribe

Recently, I have had that problem/freezing experience a number of times, too, as the MR loads slowly; quite frequently, after MR loads the forums sections freezes completely and won't load. Usually, I go back into Safari and try again, when it tends to load successfully.

Cheers

It just now occurs to me that this has been happening to me in Chrome (14.0.835.35 beta, which I see needs to be updated). Pages on MR I try to access by clicking on the link in subscription email notifications have sometimes tried over and over to load and finally froze with no content. I've been assuming it was a network or browser issue, but now that I see this thread I wonder if it's connected to the problem described here.

It hasn't happened the last couple days, but was a problem regularly last week.

When I click on the link you give above, arn, I get:

You are hitting the NetDNA Amsterdam Datacenter

Intell · Aug 16, 2011, 12:22 PM

I've been having some cdn problems as well. Its been a bit better today than yesterday. The problems started sometime between WWDC2011 and July 20th.

I'm hitting the Virgina datacentre as per your debug link.

MacNut · Aug 16, 2011, 01:25 PM

NetNDA New York Datacenter for me.

Surely · Aug 16, 2011, 01:26 PM

Quote:

You are hitting the NetDNA Los Angeles Datacenter

for me.

Cheffy Dave · Aug 16, 2011, 03:11 PM

And I have no problems, it was a pig in a poke as I have no Idea what it was before I switched

Surely · Aug 16, 2011, 03:19 PM

Here's a screenshot that I took while waiting for my Subscriptions page to load.

Click image for larger version

Name: Screen shot 2011-08-16 at 1.17.54 PM.png
Views: 52
Size: 42.2 KB
ID: 299263

lewis82 · Aug 16, 2011, 03:42 PM

Right now it's fast for me, but sometimes it gets VERY slow (almost a minute to load a page). I'll bookmark your link and open it next time it happens.

Scepticalscribe · Aug 16, 2011, 05:17 PM

Quote:

Originally Posted by annk

It just now occurs to me that this has been happening to me in Chrome (14.0.835.35 beta, which I see needs to be updated). Pages on MR I try to access by clicking on the link in subscription email notifications have sometimes tried over and over to load and finally froze with no content. I've been assuming it was a network or browser issue, but now that I see this thread I wonder if it's connected to the problem described here.

It hasn't happened the last couple days, but was a problem regularly last week.

When I click on the link you give above, arn, I get:

You are hitting the NetDNA Amsterdam Datacenter

That's exactly what I got just now when I clicked on the link.

indg · Aug 16, 2011, 11:29 PM

NetDNA Los Angeles Datacenter

seems to have trouble on this:
http://cdn.macrumors.com/vb/clientsc...read_marker.js

Code:

[21:17:35.910] GET http://cdn.macrumors.com/images-new/bg.png [HTTP/1.1 304 Not Modified 2869ms]
[21:17:31.968] GET http://cdn.macrumors.com/vb/clientscript/vbulletin_read_marker.js?v=386 [HTTP/1.1 304 Not Modified 3234ms]

Code:

[21:21:52.009] GET http://cdn.macrumors.com/images-new/logo.png [HTTP/1.1 304 Not Modified 254ms]
[21:21:29.751] GET http://cdn.macrumors.com/vb/clientscript/vbulletin_read_marker.js?v=386 [HTTP/1.1 304 Not Modified 21743ms]

fun173 · Aug 17, 2011, 12:45 AM

I get "You are hitting the NetDNA Virginia Datacenter"

cdn has been a problem for me also. last night around this time, the site would take about a minute to load. So far in the past couple of minutes, the site has been going quickly. It is an on off issue for me.

kainjow · Aug 17, 2011, 12:56 AM

Was just hanging up for me.

Click image for larger version

Name: MRcdnactivity.png
Views: 25
Size: 305.6 KB
ID: 299311

Quote:

You are hitting the NetDNA Los Angeles Datacenter

fireshot91 · Aug 17, 2011, 08:41 AM

Would the data center not be the one closest to you?

I'm getting New York, but I live in Virginia.

i4k20c · Aug 17, 2011, 10:32 AM

I get:

Quote:

You are hitting the NetDNA New York Datacenter

fireshot91 · 02:27 PM

I got the slow-loading thing again now. This time it wasn't nearly as bad. It hung on cdn.macrumors.com for about 6 seconds.

I get New York from that link.

It's been good lately, no more uber-long waiting times, from my initial complaint.

EDIT: I spoke too soon. See the attached screenshots. Hopefully that helps you, Arn.

arn · Aug 17, 2011, 04:42 PM

Our CDN says the problem should be fixed.

let me know

arn

fat jez · Aug 17, 2011, 05:25 PM

Seems much improved. Thumbs up from here!

Surely · Aug 17, 2011, 05:37 PM

Seems to be working better now.....I'll post back if I notice any further problems.

Thanks arn.

QuarterSwede · Aug 17, 2011, 05:41 PM

I haven't had any issues today. Seems to be fixed.

Sedrick · Aug 17, 2011, 05:45 PM

So far so good.

SandboxGeneral · Aug 18, 2011, 07:17 AM

I had this problem for months at the office where the cdn... would take a bit to load. I'd click on the latest post in a thread and starting reading, scrolling and after a few posts down the cdn... would finish loading and the page would jump back to the first post I started at. It was very annoying.

Again this was at the office on Win7, Firefox. At home on my Mac I rarely noticed this problem.

But now, today at the office, it seems to be working properly now.

I just thought it was my office ISP or something.

Aug 15, 2011, 10:49 PM	#1
arn macrumors god Join Date: Apr 2001	Slow MacRumors Loading Time? Read This Hi, I've gotten a few complaints about the site or forums loading slowly. But I haven't been able to pinpoint the reasons. 1. Some people have said cdn.macrumors.com is loading slowly for them. If that's true, can you load this: http://debug.netdna-cdn.com/ and send the contents to me in an email: arn@normalkid.com 2. If you don't know what's holding up the website. In Safari, you can open Window -> Activity. And it should show you which files are taking a long time to load. If it's a cdn.macrumors.com file, see #1. 3. If you aren't sure, please contact me on AIM/iChat: "chaosmint" and I can walk you through. thanks arn Last edited by arn; Aug 15, 2011 at 10:56 PM.
	0

Aug 16, 2011, 10:09 AM	#5
fat jez macrumors 65816 Join Date: Jun 2010 Location: Glasgow, UK	Hi Arn. Oh the irony that this very thread was slow to load due to the cdn.macrumors.com problem. I get "You are hitting the NetDNA Amsterdam Datacenter" when clicking on your link. It's now 16:08 BST, if that makes any difference. I've noticed it for the past week or two. __________________ '11 MBP 2.3GHz 8GB RAM 240GB SSD 15" AG screen OS X 10.8.3 iPhone 5 64GB iPad 3rd Gen 3G 32GB
	0

Aug 16, 2011, 12:22 PM	#7
Intell macrumors G4 Join Date: Jan 2010 Location: Inside	I've been having some cdn problems as well. Its been a bit better today than yesterday. The problems started sometime between WWDC2011 and July 20th. I'm hitting the Virgina datacentre as per your debug link. __________________ Last edited by Intell; Yesterday at 11:50 AM.
	0

Aug 16, 2011, 01:25 PM	#8
MacNut macrumors P6 Join Date: Jan 2002 Location: CT	NetNDA New York Datacenter for me. __________________ Remember Sandy Hook. 42 the Final Season.
	0

Aug 16, 2011, 03:11 PM	#10
Cheffy Dave macrumors 68000 Join Date: Feb 2007 Location: Sunny Florida, on the Gulf Coast in Homosassa Fl	I switched to fluid HD And I have no problems, it was a pig in a poke as I have no Idea what it was before I switched __________________ lotsa "stuff" God Bless Steven P Jobs! Thanks for the ride
	0

Aug 16, 2011, 07:14 AM	#4
Scepticalscribe macrumors 68040 Join Date: Jul 2008 Location: The Italian café at the end of the universe	Recently, I have had that problem/freezing experience a number of times, too, as the MR loads slowly; quite frequently, after MR loads the forums sections freezes completely and won't load. Usually, I go back into Safari and try again, when it tends to load successfully. Cheers
	1

Aug 16, 2011, 03:19 PM	#11
Surely Guest Join Date: Oct 2007 Location: Los Angeles, CA	Here's a screenshot that I took while waiting for my Subscriptions page to load.
	0

Aug 16, 2011, 03:42 PM	#12
lewis82 macrumors 68000 Join Date: Aug 2009 Location: Totalitarian Republic of Northlandia	Right now it's fast for me, but sometimes it gets VERY slow (almost a minute to load a page). I'll bookmark your link and open it next time it happens. __________________ Master Procrastinator. If you see me posting, I should be doing homework. Downvoting is for sissies.
	0

Aug 17, 2011, 12:45 AM	#15
fun173 macrumors Demi-God Join Date: Mar 2009	I get "You are hitting the NetDNA Virginia Datacenter" cdn has been a problem for me also. last night around this time, the site would take about a minute to load. So far in the past couple of minutes, the site has been going quickly. It is an on off issue for me. __________________ Happy New Year!! Now, buy my apps
	0

Aug 17, 2011, 08:41 AM	#17
fireshot91 macrumors 601 Join Date: Aug 2008 Location: Northern VA	Would the data center not be the one closest to you? I'm getting New York, but I live in Virginia.
	0

Aug 17, 2011, 11:46 AM	#19
fireshot91 macrumors 601 Join Date: Aug 2008 Location: Northern VA	I got the slow-loading thing again now. This time it wasn't nearly as bad. It hung on cdn.macrumors.com for about 6 seconds. I get New York from that link. It's been good lately, no more uber-long waiting times, from my initial complaint. EDIT: I spoke too soon. See the attached screenshots. Hopefully that helps you, Arn. Attached Thumbnails Last edited by fireshot91; Aug 17, 2011 at 02:27 PM.
	0

Aug 17, 2011, 04:42 PM	#20
arn Thread Starter macrumors god Join Date: Apr 2001	Our CDN says the problem should be fixed. let me know arn
	1

Aug 17, 2011, 05:25 PM	#21
fat jez macrumors 65816 Join Date: Jun 2010 Location: Glasgow, UK	Seems much improved. Thumbs up from here! __________________ '11 MBP 2.3GHz 8GB RAM 240GB SSD 15" AG screen OS X 10.8.3 iPhone 5 64GB iPad 3rd Gen 3G 32GB
	0

Aug 17, 2011, 05:37 PM	#22
Surely Guest Join Date: Oct 2007 Location: Los Angeles, CA	Seems to be working better now.....I'll post back if I notice any further problems. Thanks arn.
	0

Aug 17, 2011, 05:41 PM	#23
QuarterSwede macrumors 604 Join Date: Oct 2005 Location: Colorado Springs, CO	I haven't had any issues today. Seems to be fixed. __________________ Help stop children from viewing internet pornography. "Next to the Word of God, the noble art of music is the greatest treasure in the world." -- Martin Luther
	0

Aug 17, 2011, 05:45 PM	#24
Sedrick macrumors 68020 Join Date: Nov 2010	So far so good. __________________ iPod Nano, iPod Touch, iPhone 3GS, iPhone 4, iPhone 4S, iPad 2
	0

Aug 18, 2011, 07:17 AM	#25
SandboxGeneral Demi-God (Moderator) Join Date: Sep 2010 Location: The New World	I had this problem for months at the office where the cdn... would take a bit to load. I'd click on the latest post in a thread and starting reading, scrolling and after a few posts down the cdn... would finish loading and the page would jump back to the first post I started at. It was very annoying. Again this was at the office on Win7, Firefox. At home on my Mac I rarely noticed this problem. But now, today at the office, it seems to be working properly now. I just thought it was my office ISP or something. __________________ Twitter \| Website \| ♫ Free iTunes Music ♫ *Random Access Memories* ~ daft punk
	0

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