Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > News and Article Discussion > iOS Blog Discussion

Reply
 
Thread Tools Search this Thread Display Modes
Old Apr 11, 2012, 10:30 AM   #1
MacRumors
macrumors bot
 
Join Date: Apr 2001
Verizon to Initiate $30 Device Upgrade Fee on April 22







Verizon today announced that as of April 22 it will initiate a $30 upgrade fee for current customers moving to new devices.
Quote:
On April 22, Verizon Wireless is implementing a $30 upgrade fee for existing customers purchasing new mobile equipment at a discounted price with a two-year contract. This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.
Verizon is the last of the major U.S. carriers to add a device upgrade fee, a secondary revenue stream carriers justify by citing costs associated with setting up new devices and updating account information. Sprint and AT&T previously charged $18 device upgrade fees, but Sprint doubled its fee to $36 last September and AT&T followed suit back in February.

Article Link: Verizon to Initiate $30 Device Upgrade Fee on April 22
MacRumors is offline   -22 Reply With Quote
Old Apr 11, 2012, 10:32 AM   #2
Matthew Yohe
macrumors Demi-God
 
Join Date: Oct 2006
Send a message via AIM to Matthew Yohe
Quote:
This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.
Here's an idea, stop these programs, cut the fee, and direct these people to Apple's support.
Matthew Yohe is offline   24 Reply With Quote
Old Apr 11, 2012, 10:35 AM   #3
Dweez
macrumors 65816
 
Dweez's Avatar
 
Join Date: Jun 2011
Location: Down by the river
That is such ********.
__________________
sudo make me a sandwich
Dweez is offline   15 Reply With Quote
Old Apr 11, 2012, 10:35 AM   #4
surf2snow1
macrumors regular
 
Join Date: Feb 2008
So these upgrade fees aren't charged when you are a new customer? What's the incentive to stay with your current provider then??
surf2snow1 is offline   7 Reply With Quote
Old Apr 11, 2012, 10:37 AM   #5
bevo
macrumors regular
 
Join Date: Jul 2002
ugh.

we are being nickeled and dimed to death by all these companies...
__________________

1. Macbook 2.2 C2D 2.5 ram superdrive.
2. Mac Mini C2D 1.66 / 2 gig ram / combo / samsung 19" / ext lite-on 1637S dvd writer
bevo is offline   31 Reply With Quote
Old Apr 11, 2012, 10:37 AM   #6
mrbrown
macrumors 6502
 
Join Date: Mar 2004
Location: Springfield, MO
Send a message via ICQ to mrbrown Send a message via AIM to mrbrown Send a message via MSN to mrbrown Send a message via Yahoo to mrbrown
If the fee is being used to provide service and support in regards to an upgrade, what about the folks who just go to the Verizon or Apple website and purchase a new phone with their credit card? There's no "service and support" involved!

There shouldn't be a fee involved in that circumstance!
__________________
Mr. Brown - www.mrbrown.net
mrbrown is offline   13 Reply With Quote
Old Apr 11, 2012, 10:39 AM   #7
webworks415
macrumors regular
 
Join Date: Dec 2008
We need to go against this. It has been proven that if the people speak up loud and clear, these wireless companies have no choice but to make us happy. This is such BS....it's not like any work goes into upgrading our devices. If anything they should be crediting US for continuing to use their service and extending our contracts.
webworks415 is offline   14 Reply With Quote
Old Apr 11, 2012, 10:39 AM   #8
ArtOfWarfare
macrumors 603
 
ArtOfWarfare's Avatar
 
Join Date: Nov 2007
Send a message via Skype™ to ArtOfWarfare
Does T-Mobile no longer qualify as a major carrier?
__________________
Battery Status - On the Mac App Store
The only app that'll estimate when your wireless devices will need their batteries changed.
Including the ones paired with other Macs on your network.
ArtOfWarfare is offline   6 Reply With Quote
Old Apr 11, 2012, 10:41 AM   #9
boshii
macrumors 68030
 
boshii's Avatar
 
Join Date: Jul 2008
Location: Atlanta, GA
Quote:
Originally Posted by surf2snow1 View Post
So these upgrade fees aren't charged when you are a new customer? What's the incentive to stay with your current provider then??
When you're new they call it an activation fee.
boshii is offline   16 Reply With Quote
Old Apr 11, 2012, 10:43 AM   #10
johnparjr
macrumors 6502
 
Join Date: May 2005
Quote:
Originally Posted by surf2snow1 View Post
So these upgrade fees aren't charged when you are a new customer? What's the incentive to stay with your current provider then??
Yes they are charged its called the activation fee for new and upgrade fee for current users
johnparjr is offline   9 Reply With Quote
Old Apr 11, 2012, 10:44 AM   #11
tirerim
macrumors regular
 
Join Date: Aug 2006
Quote:
Originally Posted by surf2snow1 View Post
So these upgrade fees aren't charged when you are a new customer? What's the incentive to stay with your current provider then??
Not only is there no incentive to stay, there's an extra incentive to leave. Though maybe not enough to be a big factor for most people.
__________________
27" iMac; 11" MacBook Air; Power Mac G5; 12" PowerBook G4; Lime iMac; PowerBook 3400c; Power Mac 7200; ][e
tirerim is offline   1 Reply With Quote
Old Apr 11, 2012, 10:46 AM   #12
Simon86
macrumors member
 
Join Date: Sep 2011
I'm moving to North America in a couple of weeks, and the one thing I'm really not looking forward to is how the mobile carriers seem to rip you off. Especially when compared to what the carriers charge here in the UK.

Some of the carriers charge extra for caller ID, voicemail, etc. All of which are standard in the UK. Plus all the carriers charge these stupid activation/upgrade fees. And then there's the cost of calling plans and data plans...

Not much you can do though, when it seems they have us all by the balls.
Simon86 is offline   9 Reply With Quote
Old Apr 11, 2012, 10:47 AM   #13
Buschmaster
macrumors 65816
 
Buschmaster's Avatar
 
Join Date: Feb 2006
Location: Minnesota
Send a message via AIM to Buschmaster
Quote:
Originally Posted by ArtOfWarfare View Post
Does T-Mobile no longer qualify as a major carrier?
Did they ever?
__________________
Mint Apps: Apps with beauty and simplicity: www.mintapps.com
Buschmaster is offline   13 Reply With Quote
Old Apr 11, 2012, 10:47 AM   #14
bevo
macrumors regular
 
Join Date: Jul 2002
so I am wondering why the carriers don't cut the monthly fees after our contract is up?

We sign a 2 year contract to make sure that our new fancy phone is subsidized, but once that period is over, shouldn't the subsidy payment be discontinued?
__________________

1. Macbook 2.2 C2D 2.5 ram superdrive.
2. Mac Mini C2D 1.66 / 2 gig ram / combo / samsung 19" / ext lite-on 1637S dvd writer
bevo is offline   13 Reply With Quote
Old Apr 11, 2012, 10:48 AM   #15
applesith
macrumors 68000
 
applesith's Avatar
 
Join Date: Jun 2007
Maybe I'll switch carriers every 2 years.
applesith is offline   13 Reply With Quote
Old Apr 11, 2012, 10:53 AM   #16
nrose101
macrumors member
 
Join Date: Sep 2011
Location: Delray Beach, FL
 
Hmm....Glad I have AT&T...never had any issues and they never try these kind of things.
nrose101 is offline   -27 Reply With Quote
Old Apr 11, 2012, 10:54 AM   #17
Nothlit
macrumors regular
 
Join Date: Sep 2009
Quote:
Originally Posted by bevo View Post
so I am wondering why the carriers don't cut the monthly fees after our contract is up?

We sign a 2 year contract to make sure that our new fancy phone is subsidized, but once that period is over, shouldn't the subsidy payment be discontinued?
The whole thing is a racket.

Quote:
Originally Posted by applesith View Post
Maybe I'll switch carriers every 2 years.
They'll just hit you with a new-customer "activation fee" instead of an existing-customer "upgrade fee." You can't escape it.

----------

Quote:
Originally Posted by nrose101 View Post
Hmm....Glad I have AT&T...never had any issues and they never try these kind of things.
Uh, AT&T has always charged an upgrade fee. It used to be $18. Now it's $36.
Nothlit is offline   14 Reply With Quote
Old Apr 11, 2012, 10:54 AM   #18
ECUpirate44
Banned
 
Join Date: Mar 2010
Location: NC
Quote:
Originally Posted by nrose101 View Post
Hmm....Glad I have AT&T...never had any issues and they never try these kind of things.
You can't be serious .
ECUpirate44 is offline   10 Reply With Quote
Old Apr 11, 2012, 10:56 AM   #19
nrose101
macrumors member
 
Join Date: Sep 2011
Location: Delray Beach, FL
 
Quote:
Originally Posted by ECUpirate44 View Post
You can't be serious .
100%. Never had any extra fees tacked on anything..Had AT&T since 1999 and don't ever see leaving them.. Verizon does online bill paying fees, etc..seems they want to nickel and dime you everywhere.
nrose101 is offline   -14 Reply With Quote
Old Apr 11, 2012, 10:56 AM   #20
tasset
macrumors 6502
 
Join Date: May 2007
Quote:
Originally Posted by bevo View Post
so I am wondering why the carriers don't cut the monthly fees after our contract is up?

We sign a 2 year contract to make sure that our new fancy phone is subsidized, but once that period is over, shouldn't the subsidy payment be discontinued?
LOL as I wipe tear from my eye. That is just even MORE gravy for the carrier at that point if the customer doesn't take advantage of a new upgrade at that time. There is no reduced rates should you continue service, because the carrier wants to lock you in to a long-term commitment. The vicious circle continues on and on!
Vote with your wallet. Just by your device outright and use it on a service that gives you the best price.
tasset is offline   0 Reply With Quote
Old Apr 11, 2012, 10:58 AM   #21
Sabenth
macrumors 6502a
 
Sabenth's Avatar
 
Join Date: Jan 2003
Location: UK
Send a message via AIM to Sabenth Send a message via Yahoo to Sabenth
that dose seem like a cheek if your an exsting customer and whats an online workshop
__________________
http://www.icompositions.com/artists/Lapskin/ Yep i am lapskin
Sabenth is offline   0 Reply With Quote
Old Apr 11, 2012, 10:58 AM   #22
GFLPraxis
macrumors 604
 
GFLPraxis's Avatar
 
Join Date: Mar 2004
Can't this be argued as bait-n-switch? I mean, a lot of people signed up for contracts with the promise of the upgrade after a year, no?
GFLPraxis is offline   3 Reply With Quote
Old Apr 11, 2012, 10:59 AM   #23
bad03xtreme
macrumors 6502a
 
Join Date: Jul 2009
Location: Northern, VA
It's all a bunch of bullsh!.. My Verizon contract has been up for over a year and I was thinking about upgrading to an iPhone but I just don't want to give any one of these carriers any more money than I have to because they make me sick.
__________________
bad03xtreme is offline   1 Reply With Quote
Old Apr 11, 2012, 10:59 AM   #24
FrauHasSpoken
macrumors member
 
Join Date: Jul 2010
... and at&T will follow suit.


those two seem to mirror each other.


edit: they already have. smh
FrauHasSpoken is offline   -3 Reply With Quote
Old Apr 11, 2012, 11:02 AM   #25
mesmurized
macrumors newbie
 
Join Date: Jul 2008
Quote:
Originally Posted by bevo View Post
ugh.

we are being nickeled and dimed to death by all these companies...
Yep. IMHO airlines are the worst !!
mesmurized is offline   3 Reply With Quote

Reply
MacRumors Forums > News and Article Discussion > iOS Blog Discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Verizon $30 upgrade fee? Seriously? dmaxdmax iPhone 16 Sep 20, 2013 06:56 PM
$30 Verizon Upgrade Fee Geffen iPhone 29 Oct 15, 2012 07:12 PM
Verizon Upgrade Fee Question Cscottrun iPhone 2 Sep 20, 2012 09:42 PM
Upgrade fee? $30 charged by Verizon NovemberWhiskey iPhone 9 Sep 15, 2012 06:47 AM
Verizon $30 upgrade fee omgitzv2 iPhone 4 Sep 14, 2012 05:52 PM

Forum Jump

All times are GMT -5. The time now is 04:59 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC