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Old Jan 1, 2013, 06:57 AM   #1
Kidrauhl
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iPhone 4 Activation

so ive just bought the iPhone 4 second hand, the guy reset the phone so it was like brand new! I'm now at home and can not get past the activation screen, as i was told it was unlocked and it must not be! ive tried with sim card and without!

i get these messages
'Activation request could not be completed, if the problem persists, please contact customer care'

or

'Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or vist a supported carrier's store to receive a replacement SIM card'

someone please help?
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Old Jan 1, 2013, 07:01 AM   #2
maflynn
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Take it to your local apple store or carrier store, they should activate it there.
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Old Jan 1, 2013, 07:11 AM   #3
Kidrauhl
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Quote:
Originally Posted by maflynn View Post
Take it to your local apple store or carrier store, they should activate it there.
thank you, but is there not away around it?
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Old Jan 1, 2013, 04:02 PM   #4
lelisa13p
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Is the SIM you're using the old one that was in the iPhone? You require a new SIM from your carrier. Even if your SIM is from an older iPhone, your newly acquired iPhone uses a different size card.

Visit the carrier or Apple store.
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