That's such a BS study. The average user only needs 4GB to begin with. And yeah, the stock apps are made to use 2GB-4, and it even states that in requirements. And again, you aren't going to notice the difference unless you do work with files and apps that considerably benefit from that 16GB.
People need to realize that a lot of it mostly has to do with your hard drive, and not RAM in general. Especially when you're unzipping and importing files. I have a RAID in my Power Mac G5, and it's pretty impressive. The drives are probably much better than what it shipped with, and it's a good 300GB. So there's a lot of room for the scratch disk and temp space. It only has 512MB of RAM and Photoshop, InDesign, and Illustrator run like a dream.
Now on my iMac G4, it has an older hard drive, the one that it originally shipped with. It's a little laggy, and it takes awhile to import. But it has nothing to do with the RAM, it's just because it's an old hard drive.
A simple hard drive upgrade can solve a lot of laggy issues people have. Whether it be a traditional HDD that has a better rpm (7200) or a SSD (also with good speeds). If you're doing a lot of importing and having issues with it, better reading/writing from your drive is really what you're after.