I wasn't going to comment. However, after reading the CEO's comments, I'm disturbed. I understand a company needs to make money, profit, that's what companies do. However, this just wreaks of the negative's in capitalism. AT&T has made a fortune off the iPhone alone, yet they've haven't done much to improve their infrastructure as other telecomm's in the U.S. The fact that North America still requires 2 year contracts is baffling.
Honestly, I barely use my iPhone much these days, especially data. I'm certainly not in the norm, but I miss the days when RAZR's where da bomb. I could live without my iPhone. After reading this, I called AT&T and cancelled my service. Done. How smug for a CEO to make such comments and not expect the public/customers to do nothing. Maybe it's our "do nothing" mentality that makes him believe he can. I won't give my money to a company that treats its customer base so callously.