I called to make the switch. I just started my 2 new lines in July. CSR was an annoying gatekeeper but after I got past them I got to retention and stated I heard from a friend 20GB for the price of 10GB from a friend and stated that if I was able to do this then I may potentially add another line in the future for the extra data (even though I had no intentions of doing so ). Rep checked my account and found I was eligible for this new promo because I'm on the Next plan financing 2 iPhone's and I already have 10GB of data.
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Also I mentioned the Sprint 20GB promo and asked them to match it. That was all I did. No need to threaten to cancel or anything!
I would recommend 611 and not the chat service and if it doesn't work the first time keep trying. And also hurry! This promo ends 10/31 and if you switch before you will be grandfathered in!
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I called to make the switch. I just started my 2 new lines in July. CSR was an annoying gatekeeper but after I got past them I got to retention and stated I heard from a friend 20GB for the price of 10GB from a friend and stated that if I was able to do this then I may potentially add another line in the future for the extra data (even though I had no intentions of doing so ). Rep checked my account and found I was eligible for this new promo because I'm on the Next plan financing 2 iPhone's and I already have 10GB of data.
Also I mentioned the Sprint 20GB promo and asked them to match it. That was all I did. No need to threaten to cancel or anything!
I would recommend 611 and not the chat service and if it doesn't work the first time keep trying. And also hurry! This promo ends 10/31 and if you switch before you will be grandfathered in!