Verizon's customer service use to be great then Verizon got greedy. I was with them 13 years. Now sprints customer service is completely awful plus their coverage sucks. I missed Verizon after going to sprint but ended up in AT&T so I could switch to T-Mobile if I needed.
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AT&T Introduces New Mobile Share Value Plans With More Data
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Live in the uk. Only pay £18 a month. For unlimited talk text and data. And 4g. Cannot not believe how much you lot over the pond pay
True. Everyone's experience is different depending on the issue and who they spoke to. But Verizon has a serious, fundamental problem in that they never integrated the various companies properly (wireless, wired and FIOS).
They're systems are so screwed up that when I called them about technical issues with FIOS, their phone options routed me to a dead # and hung up on me. They still think I'm their wireless customer even though I switched to AT&T 8 years ago when the iPhone came out.
My colleague, who came over from Verizon is the one who told me the reason why their service and systems are so bad, and corporate politics is apparently preventing them from fixing many of those issues.
I'm referring specifically to verizon wireless where I've never experienced anything other than great customer service.
I don't think so. I'm on this too and it's been pretty tough to beat. I hope this goes on for a long time and doesn't expire after a year or something, although I don't think we ever use more than 10 GB/month.
It will not happen automatically. If you want the updated plan price you will need to use your MyATT app or call and ask for it. One benefit is, you keep your plan for as long as you want without the worry of it being modified on your behalf. It requires you to be on the lookout for deals but it saves you the worry of something changing without you knowing it.
I didn't think 15GB would be a problem but somehow, I have to threaten my kids by the third week in. Let them have access to Netflix on the road and 10GB will be a good start.
For those, sweet, sweet, succulent overage charges! $20 for every *300meg* extra for exceeding your 300 meg "bucket". Just one overage fee on the 300 meg tier, would pay for two months of service at the 2GB tier.
Or $60 for 900meg vs $15 for 1GB on every other tier.
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Simple because they know you will go over and then have you will have to pay the $ 15 overages
No crap - I am not touching my account settings. With rollover data, I always have over 40GB of data and that's with 5 lines and my kids playing youtube 3-4 hours a day over LTE
No dice, mate. I tried to have the same discussion a few days earlier... Our US friends here either don't get it or don't want to admit that they're getting screwed for a commodity. I wonder if we should tell them that after 2017 even international roaming will (mostly) be a thing of the past in the EU...
At least this explains why US TelCo companies aren't active OUS - they're probably simply not lean and agile enough to compete in a cut-throat market.
However, what is still puzzling me is that the FTC continues to turn a blind eye to these prices (device access charge
!!!). My best guess is that the US government is raking in tons of license fees from the TelCo companies. Or that they're so good at lobbying that they're basically insulated from any real competition (except for a bit of shadow boxing).
i believe he means it more like they could just offer 1GB for the same price just like the iPhone with 16GB could be replaced by a 32GB one while keepibg the same price. they would still make plenty of money.
of course from a business stand point its obvious why they dont
What a scam...ill stick to T-Mobile with my unlimited data. I use between 10-20gb per month.
No way I'm spending $140 for one line of 20gb CAPPED data. Hahahhahah.
Maybe I'll switch when they offer 40gb for under $100
No way I'm spending $140 for one line of 20gb CAPPED data. Hahahhahah.
Maybe I'll switch when they offer 40gb for under $100
"Customers on a new 15GB plan or higher will also receive unlimited talk and text to Mexico and Canada."
Most likely no change to you. You are maybe the 1% who actually caught that deal when they had it for that one month period. I have the 40GB/$150(before discount) with Verizon, I don't believe they will change it.
It does suck, isn't your gas 7-8 a gallon though? I feel like there is always something to balance out costs.... I do wish the us would do away with pay for this level to use this service...if I want a 300mb plan and use Pandora all day and teather my iPad too how is that my carriers business?
I signed up for 4 GB of data for $70 originally, then they bumped me to 6 GB for $70... I think I'll drop to the 5 GB for $50 ASAP.
I'm really happy that TMobile is forcing AT&T to try to keep me.... And if AT&T ever stops trying, I might just swap to TMobile.
I'm really happy that TMobile is forcing AT&T to try to keep me.... And if AT&T ever stops trying, I might just swap to TMobile.
I'm already on a $100 for 15 GB mobile share plan. And with my 17% corp discount, it's actually $83. Should I switch to the new plan? Will that get me the Mexico/Canada thing? Will I still get my corporate discount?
Instead they conveniently dropped the 1GB plan (which is plenty for individual users who rarely stream video or music), forcing users to pay $5 more for 2GB which they may not need. They are really good at finding the various sweet spots and *not* offering a fitting plan ...
Assuming you have to pay a fee today to communicate with Canada and Mexico this would change that. Your price would stay the same.
Edit: I am on the same plan as you but will call tomorrow to switch to this one. The only difference is the addition of calling/texting Mexico and Canada. I do neither but if it costs no more than what I already pay why not take the time to add it.
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