Fingers crossed for you! In my past correspondences with them, I too implored them to take a look around other forums in order to gain a better idea of what their customers are saying, uploading, etc. The main hope there was to try and avoid the back and forth with the email process and the vast difference in the time zone(s). Based on their most recent email update maybe over a month ago, I am led to believe that they are better tuning their mass production to correct existing, widespread quality issues and hopefully future proof their line. Best of luck
