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iOS 7.1 Causing Issues With Personal Hotspots

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Mar 19, 2014.

  1. macrumors bot



    Introduced earlier this month, iOS 7.1 appears to be causing issues with personal hotspots for quite a few iPhone users around the world. Following the update, some users appear to be unable to save APN settings for personal hotspots, which have vanished following the update from iOS 7.0.6 to iOS 7.1.

    While information can be entered into the APN fields of the Cellular Data Settings menu, the values do not save, and attempting to establish a tethered connection results in an error message. Apple's Support Communities currently features a 15-page thread on the issue that was started shortly after iOS 7.1 was released, with many users reporting the same problems with tethering.

    Apple's support staff appears to be confused by the root cause of the issue, with several customer service representatives suggesting the problem lies with carriers. Carriers that have been contacted have indicated that it is an issue with Apple, however.
    Other users have heard that it is a problem limited to carriers that do not currently have a contract with Apple. The iPhone 4, 4s, 5, and 5s all appear to be affected by the issue, and there is currently no available fix. Users in Germany, India, Austria, Spain, Serbia, Thailand, Estonia, Hungary, Belgium, Italy, Brazil, and more have reported issues with hotspots.

    Article Link: iOS 7.1 Causing Issues With Personal Hotspots
  2. macrumors regular


    I can't say I'm affected by it at all and I tether my iPhone to my iPad mini daily.
  3. Moderator


    Staff Member

    I hope I'm not, I'll be using this Friday when I tether my laptop while waiting for my truck to get serviced
  4. macrumors newbie

    My personal hotspot is blissfully fine with iOS 7.1 running on an iPhone 5 on T-Mo's network. Used it with my MacBook Pro for about three hours yesterday.
  5. macrumors 65816


    My personal hotspot works fine but my wife's one has had issues for a while now.
  6. macrumors newbie

    That's what she said. :eek:
  7. macrumors 65816


    I'm glad someone got it!

    (I certainly haven't done for too long).
  8. macrumors 68030

    Gasu E.

    Insert puerile chortle here.
  9. macrumors newbie

    Brunei APN issue resolved

    I had the same problem too after update via OTA. The problem is resolved after I plugged my phone onto my pc. iTunes did a carrier update for me and the settings seemed to be entered via iTunes automatically!
  10. macrumors 6502

    I only use the personal hotspot when I cannot find a free wifi connection. Seems like the only place I cannot find a free connection anymore is an airport.
  11. macrumors demi-god


    No issues here on 3uk. That said three took the option to see the apn settings away a long time ago.
  12. macrumors newbie


    Well, 'm using an iPhone 5 as-well-as an iPhone 4s, don't see any issues like that. Completely fine. From India. Maybe, the US carriers are just too stubborn

    I suppose it's for the 4G network.
  13. macrumors demi-god


    If that's true then going to settings> general > about would prompt a carrier update on the phone thus resolving the issue if it is indeed a missing carrier update glitch.
  14. macrumors 6502

    "Users in Germany, India, Austria, Spain, Serbia, Thailand, Estonia, Hungary, Belgium, Italy, Brazil, and more have reported issues with hotspots."

    That's because there are no Apple programmers in those locations, or if they are they are in a nice, air conditioned building with a Wi-Fi hotspot right above their desk and a cell tower right outside their window just like the ones in California. They don't actually test their stuff under anything less than ideal conditions, and if they do I can't tell. I see all kinds of networking 'features' with my MacBook and iPad Air in the real world that they've probably never even dreamed of. It's called developing software in a vacuum. It seems to be quite popular these days.

    Having said that, if this IS a whack at phones that are being used on unauthorized networks then good on 'em. But The above still stands.
  15. macrumors G5


    No issues for me and I use personal hotspot every day.
  16. macrumors 6502a


    No issues here. Just used it a few hours ago. Works like a dream.
  17. macrumors 68040


    Same here... I have seen any issues with this so far.
  18. B4U
    macrumors 6502


    Glad that I did not become a lab rat.

    But it sure is strange that the 7.1 was in beta for so long and yet no one find this issue?
  19. macrumors 603

    yep, i bet these are all US phones originally
  20. macrumors member

    No problems on iPhone 5s iOS 7.1 32 GB Verizon Wireless. And I can't see any VZW iPhone 5/5s subscriber experiencing a problem due to the way Personal Hotspot is activated/enabled on VZW. Some carriers actually require the use of a different APN and that's different from the way VZW does it. I think people with problems either activated non-carrier-supported iPhones and are experiencing problems or restored their settings and data from a previously jailbroken iPhone.
  21. macrumors 601

    Westside guy

    I'm jailbroken, so I'm still on 7.0.6 - no hotspot troubles here! :D
  22. mstur, Mar 19, 2014
    Last edited: Mar 21, 2014

    macrumors member

    No problems here in Austria...

    At least with the 3 network and with the A1 network !
    I am using now a hotspot to my ipHone 4 on the 3 net, works smoohtly, and just checked the same with my iPhone 5s on the A1 net !!

    So: the major networks in Austria have no problems with iOS 7.1 and the WLAN hotspot mode !

    Maybe it is just a new feature, not a bug ??
  23. macrumors regular


    Typical Apple...
  24. macrumors 603


    Haven't tried it yet, but will look into it. I don't tether all that often and look forward to moving back to an LTE enabled iPad retina mini....just more convenient.
  25. macrumors 6502a

    No issue here either VZW more stuff plan and iPhone 4s. Of course we dont have to enter any APN settings as it all "Just works".

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