I hate to say it, but this reminds me of that doofus over at MacNet2 who cracked his 17" screen, and wanted Apple to repair it.
He claimed he just woke up and it was cracked. Apple told him to go pound sand.
He wrote many angry articles about it, everyone got worked up, and finally the guy disappeared after enough readers with experience in glass, computers, etc., pointed out the flaws in his stories.
I'm not saying this is the case. All I am saying is that a whole bunch of these have shipped, and one random dude with cats has had a problem. And the cleaning the computer before hand is highly suspect, IMHO.
He claimed he just woke up and it was cracked. Apple told him to go pound sand.
He wrote many angry articles about it, everyone got worked up, and finally the guy disappeared after enough readers with experience in glass, computers, etc., pointed out the flaws in his stories.
I'm not saying this is the case. All I am saying is that a whole bunch of these have shipped, and one random dude with cats has had a problem. And the cleaning the computer before hand is highly suspect, IMHO.