Movie previews and trailers slow, everything else fine

Discussion in 'Apple TV and Home Theater' started by MoodyM, Aug 28, 2013.

  1. macrumors 6502a

    MoodyM

    Joined:
    Aug 14, 2008
    #1
    Anytime I try to watch a trailer or movie preview it is UNBEARABLY slow to start.

    Thing is, Netflix, Vevo, Radio, etc, all work fine, so don't think it's my internet connection.

    Usually use my ISP (BT) DNS settings but have also tried OpenDNS and Google DNS, same problem.

    Apple TV 3, wired.
     
  2. macrumors newbie

    TheBlankPage

    Joined:
    Aug 16, 2011
    Location:
    Vancouver, Canada
    #2
    I concur

    I don't have a fix, but I can commiserate...

    I've been experiencing this as well. Rented movies, Netflix, etc. play without a hitch, but I'm constantly having to pause and/or rewind trailers so that they load all the way.

    I've been wondering what's causing this, myself. (ATV 3/wireless/Canada)
     
  3. macrumors member

    Joined:
    Mar 16, 2012
    #3
    Is your AppleTV updated to the newest firmware? That could be the problem. Plex used a vulnerability in the trailers app to access the ATV and the update removed that backdoor. So there may be an issue with that for a little while.
     
  4. macrumors 68020

    Cheffy Dave

    Joined:
    Feb 5, 2007
    Location:
    Sunny Florida, on the Gulf Coast in Homosassa Fl
    #4
    My first Gen, was doing the something for a week, yesterday it died, just replaced it with a ROKU 3:cool:
     
  5. thread starter macrumors 6502a

    MoodyM

    Joined:
    Aug 14, 2008
    #5
    Yes, latest firmware
     
  6. macrumors member

    Joined:
    Aug 29, 2013
    #6
    Finally someone experiencing the same issue I'm having...not that this makes it right...:rolleyes:

    I don't have any issues with streaming with my apple TV. I can stream HD with no issues whatsoever. Unfortunately a few months ago I started having problems with the trailer app on apple tv.
    My hunch is that somehow those streams are at 1080 unlike other content I stream at 720 according to my settings.

    I hope they fix this soon because the trailers app is useless the way it is right now.
     
  7. macrumors member

    Joined:
    Aug 29, 2013
    #7
    Bumping this…anyone having any luck with theatrical trailers on apple tv?

    What DSL speed?
     
  8. macrumors newbie

    Joined:
    Sep 13, 2013
    #8
    It was doing the something for a week, yesterday it died, just replaced it with a ROKU 3
    [​IMG]
     
  9. macrumors member

    Joined:
    Aug 29, 2013
    #9
    Guess I know the reason for this…I read somewhere that Apple changed trailers from http to https to block the Plex exploit....I guess streaming is slow because of the httpS. Even so....why are all users penalized because of the exploit? Not fair
     
  10. macrumors regular

    OddyOh

    Joined:
    Nov 29, 2005
    Location:
    Regina, SK, Canada
    #10
    Yup, I have this too. Not a big deal for me, but still really dumb.
     

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