I assume this is part of 10.8.3, or a Mini-specific firmware update.
Yes 10.8.3 is supposed to have a fix but I also read where a firmware update will also be released soon. Expect 10.8.3 around Jan/Feb. Hopefully these both pan out
I assume this is part of 10.8.3, or a Mini-specific firmware update.
Yes 10.8.3 is supposed to have a fix but I also read where a firmware update will also be released soon. Expect 10.8.3 around Jan/Feb. Hopefully these both pan out
So it seems that this is a major flaw in the whole 2012 Mac Mini series.
I can't believe that there's still no statement from Apple regarding this issue. In fact we all don't know if there will be a fix ever, we don't even know if it can be fixed by software.
That's really an unfortunate situation, given that there are just four weeks left until most of us can return the Mini during the xmas sales.
Very bad customer care i'd say.
We know all of those things. Continue your ranting though.
I remember you assuring others that this issue was only found on a small percentage of minis.
Funny thing is, OldSchoolMacGuy, I remember you assuring others that this issue was only found on a small percentage of minis. Now you go after this guy's post as a 'rant'? After falsely claiming to know that this issue was contained to a small percentage of users, you should be ashamed of now acting like a know-it-all. Some nerve!
If the reviewers saw the problem, don't you think they would have written about it?
While writing this review, I received a bunch of e-mails from folks asking about display issues. There's at least one growing thread on the Apple Support Communities site and two threads on MacRumors filling up with people reporting that their new 2012 minis are displaying black or snow screens several times an hour.
Issues that happen to a large percentage of any Apple product are widely reported in the news. I can think of a dozen off the top of my head. This black screen issue is not one of them. Also, the new Mini has been reviewed by a dozen web sites and news organizations. If the reviewers saw the problem, don't you think they would have written about it?
I think we can safely conclude that the problem happens to a small number of customers and I assume Apple is working on a fix. (Why wouldn't they be? Why would anyone think otherwise?)
They did! Most reviewers used the TB port which doesn't show the problem. Other reviewers like Ars Technica did mention this issue:
Most reviewers used the TB port which doesn't show the problem.
There are people in this very thread who have the problem on their TB port.
They did! Most reviewers used the TB port which doesn't show the problem. Other reviewers like Ars Technica did mention this issue:
Actually they only used their mini for a few hours a day. That's not how intermittent problems work. They could very easily have a defective mini and not even know it. Several people on the Apple site thought thier mini was good too, until they used them more.Ars Technica just *wrote* about the problem in response to some reader e-mails. They *very explicitly* said that they didn't see the problem themselves.
Not all adapters work. Many people reported getting the adapters and STILL had issues. There is no 100% fix yet.a Thunderbolt to DVI adapter costs less than $7 on Monoprice. Surely you can afford $7 as a stopgap solution if the TB works right as you claim?
I am genuinely surprised there is no class action lawsuit yet on this matter.
Actually they only used their mini for a few hours a day. That's not how intermittent problems work. They could very easily have a defective mini and not even know it. Several people on the Apple site thought thier mini was good too, until they used them more.
Actually they only used their mini for a few hours a day. That's not how intermittent problems work. They could very easily have a defective mini and not even know it. Several people on the Apple site thought thier mini was good too, until they used them more.
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Apple cannot simply announce there is a problem, that there will be a fix or there won't be a fix due to the company being a publicly traded corporation. There are all kinds of laws that would kick in if Apple made any public notice of the issue, even if it's not Apple's fault other than using Intel chips. I am genuinely surprised there is no class action lawsuit yet on this matter.
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QFT. I was affected by the issue and it took eleven days' use before they started happening/I spotted them.
This is the main point here IMO.
I would like to know if after this issue mainfests, it starts happening more often, or does it happen agan after another 11 days?
Or is this completely random? or more noticeable once it starts?
And does it matter the monitor used? (I mean, imagine I'm using a Dell, or an LG, will it only happen with the LG and never with the Dell?)
(I just bought a Mini, no issue so far)
It does seem to be pretty random (or at least hard to say what causes the issue to manifest itself.) From reading through the threads, some people plug in and have issues immediately, others seem to get them later on and others don't seem to have them at all.
For me, once they started they became much more frequent and began to get worse. Black screens would usually clear themselves after a few seconds but then they became the snowy/static screens and cycling inputs/powering off the HDTV didn't clear them and I had to reboot. I returned my Mini (albeit with a heavy heart) on day thirteen and got a refund. My first couple of days were via DP to DVI and I didn't have any issues at all, then I ran the Mini on a Samsung HDTV for just over a week on HDMI and on day eleven, right out of the blue, the problem started.
I hope your Mini remains problem-free, anyway.
Seems problem persistent on HDMI. Would a clever workaround be DP - HDMI? If users really need a HDMI outout