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tbluhp

macrumors 65816
Sep 6, 2006
1,024
19
I just got off the phone with t-mobile and the rep claims that I should get a text or email with tracking information towards the middle of this week with my tracking information for an Gold 32GB 5S that was ordered at 6AM EST. Anyone else who ordered in this category/time get this results as well?
 

mdcosta911

macrumors member
Jun 16, 2009
52
0
Washington, DC
I just got off the phone with t-mobile and the rep claims that I should get a text or email with tracking information towards the middle of this week with my tracking information for an Gold 32GB 5S that was ordered at 6AM EST. Anyone else who ordered in this category/time get this results as well?

I have an estimated delivery date of 09/26 with the status 'backordered'. Crossing all fingers. I also have an order placed with Apple.com but their estimated delivery is 10/07. Goo T-mo!!
 

tbluhp

macrumors 65816
Sep 6, 2006
1,024
19
I have an estimated delivery date of 09/26 with the status 'backordered'. Crossing all fingers. I also have an order placed with Apple.com but their estimated delivery is 10/07. Goo T-mo!!

mine show no estimate of delivery just shows backordered this is strange.
 

ThePeacemaker02

macrumors regular
Oct 11, 2007
139
27
Well I actually got my order in for a 32gb gold before 12 am (3 am for me) since I checked the upgrade site and they were there. Probably about 10-15 minutes before. Everything went pretty smooth and I had an estimated date of 9/27 then later that morning the order said backordered but the date is still the same.

I just can't find out anything solid as to whether that date is still accurate or not. I figure if it ships out today or tomorrow it'll still get here by then.
 

DGkiller

macrumors newbie
Sep 16, 2013
7
0
similar situation to me. I went to T store on friday morning around 8 am but only black in stock. I purchased one for me and ordered a silver one for my wife. The online order track showed that it would be delivered by 10/01. Later friday Tmobile's email told me it was backordered but the estimated date is still the same. Really have no idea what is going on in T's system.



Well I actually got my order in for a 32gb gold before 12 am (3 am for me) since I checked the upgrade site and they were there. Probably about 10-15 minutes before. Everything went pretty smooth and I had an estimated date of 9/27 then later that morning the order said backordered but the date is still the same.

I just can't find out anything solid as to whether that date is still accurate or not. I figure if it ships out today or tomorrow it'll still get here by then.
 

DGkiller

macrumors newbie
Sep 16, 2013
7
0
order in store and online

Any one know whether the process through the store and online are same? I called the customer service morning, the rep told me the order placed in the store has a priority over the online order.
 

karmamule

macrumors 6502a
Jun 13, 2008
589
322
Waltham, MA
My 16gb white/silver just arrived!

I got it activated, it's applying an OS update now, and is charging. Looking forward to getting going with it after it's got a full charge! :-D

(I'd use it while charging but I have it charging in an out-of-the-way place so my cable-philic cat doesn't try chewing on the charge cable while I use it.)

Switching over from an HTC One. Looking forward to seeing what Apple's latest and greatest is like! :D
 

Cr0nus

macrumors member
Feb 17, 2011
55
0
Boston / LA
Any one know whether the process through the store and online are same? I called the customer service morning, the rep told me the order placed in the store has a priority over the online order.

I'm interested in the answer to this question too. I ordered online at release time and if orders made through the store have priority that is slightly aggravating.
 

gcrr

macrumors regular
Jun 15, 2012
123
6
My tracking number was finally updated. It says I'll get it Wednesday. :D
 

emoore

macrumors regular
Aug 27, 2003
122
0
Ordered my 32gb space gray Saturday morning. Shipped today for delivery by Thursday. UPS ground.
 

keatth

macrumors 6502a
Aug 24, 2013
512
142
32Gb Space Gray

T-Mobile

Estimated delivery date: 09/30/2013
Status: Shipped
Shipping carrier: UPS Ground

UPS

Scheduled Delivery:
Thursday, 09/26/2013, By End of Day

Kansas City, KS, United State 09/23/2013 5:45 A.M. Departure Scan
Kansas City, KS, United States 09/22/2013 9:01 P.M. Arrival Scan
Louisville, KY, United States 09/21/2013 12:54 A.M. Departure Scan
Louisville, KY, United States 09/20/2013 8:17 P.M. Origin Scan
United States 09/20/2013 5:32 P.M. Order Processed: Ready for UPS
 

ogremoustro

macrumors 6502a
Aug 17, 2011
642
40
Los Angeles, CA
32Gb Space Gray

T-Mobile

Estimated delivery date: 09/30/2013
Status: Shipped
Shipping carrier: UPS Ground

UPS

Scheduled Delivery:
Thursday, 09/26/2013, By End of Day

Kansas City, KS, United State 09/23/2013 5:45 A.M. Departure Scan
Kansas City, KS, United States 09/22/2013 9:01 P.M. Arrival Scan
Louisville, KY, United States 09/21/2013 12:54 A.M. Departure Scan
Louisville, KY, United States 09/20/2013 8:17 P.M. Origin Scan
United States 09/20/2013 5:32 P.M. Order Processed: Ready for UPS

Same here, although mine has an estimated delivery time window.
 

zazpowered

macrumors newbie
Sep 24, 2013
10
0
I ordered a 16gb gold one at 12:19 PST and mine says backordered with estimated delivery date of Sept 23rd (I got nextday shipping)
 

Tomb01

macrumors 6502
Jan 6, 2009
481
49
Colleyville, TX
I ordered a 16gb gold one at 12:19 PST and mine says backordered with estimated delivery date of Sept 23rd (I got nextday shipping)

Sigh, at least you have an estimated date. Ordered two phones Friday AM (5:39AM PST), Grey and Gold 64GB, and my status is still 'Being Processed'. 96 hours and no change. Support says it is due to the Gold phone, but cannot split the order to ship the grey one now pending the Gold phone availability. Am shifting from AT&T, but now am getting bad vibes about T-Mobile. Have had several folks from T-Mobile say that phones ordered before 2pm on Friday should ship early this week, but now I think they did not really know and rather than say that were just saying something.

Bad start with my new provider....
 
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