I recently got my computer fixed and ended up getting a new one. it is a mac book laptop. I changed the password before it got sent and i completely forgot it. They backed my new laptop up with my old hard drive so now i got my old stuff on the new one. I want to download this application so i can fix this .zip file but i need the admin password. I've tried using the install discs but they tell me to enter the admin. I've tried putting the install disc in and pushing c on start up but it just freezes on the white screen with the apple. Is there something wrong with my computer? should i contact the insurance company who i dealt with? Thanks. If anyone can help with this problem i would be so very grateful. :]