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#applecare

  1. R

    iPad Pro iPad cracked randomly

    It’s been 24 days since I’ve purchased this iPad (from Australia). It was completely okay last night and when I woke up this morning I see an edge-to-edge crack on it. No impact or anything. It was put right next to me and no one touched it, it didn’t fall. This seems like a defect to me. I...
  2. rsdye

    Apple Care

    I just received notice my 3-year Apple Care expired July 4. I bought my MacBook Pro on July 5, 2020, the height of pandemic lockdowns. I asked Apple to extend my Apple Care by a year because for an entire year I could not go into the Genius Counter. They refused, saying they were still available...