1.4 2019 reset failed

[olddudders]

I have just purchased a used 2019 MacBook Pro 1.4. As it arrived with the previous owner's login etc, I powered it down and pressed Command+R. Instead of getting the Utilities screen, I ended up being asked for my Apple id - which it then required me to reset. I am now in a loop where it refuses to accept my wifi password. If I power down using the switch at the end of the touch-bar, and then restart, it goes straight to the wifi login, even if I restart with Command+R, and refuses to accept the password. I have rebooted the wifi router twice. Other devices are finding and using the wifi - iMac, iPhone, MacBook Air. I am definitely using the correct password, as I am using a photo on my iPhone, of the password printed on the back of the router!

Any ideas more than welcome!

Ian

 

[Sanpete]

You could try ethernet instead.

I've heard the recovery program requires certain kinds of wifi passwords and such that not all people have. You could try it with a different router.

Did you at some point select a language? It's possible the keyboard is set to a different language or that some character isn't being properly read for some reason.

 

[dschulian]

Have you tried opening a hotspot with your iPhone and then connect to it?

 

[me55]

There should be a flag on the top right in the menu bar when started in recovery mode. Is it the correct one? Also there should be a checkbox in the window where it asks the WiFi password to show it when you type it in.

 

[olddudders]

You could try ethernet instead.

I've heard the recovery program requires certain kinds of wifi passwords and such that not all people have. You could try it with a different router.

Did you at some point select a language? It's possible the keyboard is set to a different language or that some character isn't being properly read for some reason.

The ethernet is an idea, thanks. My router has an RJ45 socket, of course. I have now ordered a USB-C/Thunderbolt to RJ45 lead. We will see.
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Have you tried opening a hotspot with your iPhone and then connect to it?

Sadly whatever I do the only screen I get on the MacBook is the one with just the wifi login. Nothing else at all is on the screen. I have tried having other connected devises in proximity, or even connected via Thunderbolt, but no change.
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There should be a flag on the top right in the menu bar when started in recovery mode. Is it the correct one? Also there should be a checkbox in the window where it asks the WiFi password to show it when you type it in.

Sadly whatever I do the only screen I get on the MacBook is the one with just the wifi login. Nothing else at all is on the screen, which is dark. Command+R on startup gets me nowhere else.