Seems like a lot of hype on top of a set of facts that could apply to almost any portable music player, pair of sneakers, or cell phone. Yeah, Apple's proprietary DRM and paranoia sucks, but hey, that's why FairPlay and JHymn exist. For that matter, any version of iTunes will play AAC on either a PC or Mac, and you can down-convert non-protected AAC to MP3.
As for the rest:
* Customer service is a priviledge, not a right. Well, they're closer to right than wrong on this one, though if the rate at which new iPods were being re-issued the last time I was at a "Genius Bar" is any indication, all I really need to do to get my iPod replaced is demonstrate general incompetence in its operation.
* If you drop me, I'm toast. Anyone here ever dropped their Walkman or portable CD player? Last time I did this with one of these two items, they shattered into pieces. I also managed to drop and break a demo Creative Zen player at Best Buy. Electronics, if dropped, will break.
* My battery life is pathetic. Yeah, and rechargable batteries across the board suffer from this.
* I'm destroying your hearing. What? I didn't catch that? Can you say it again? Please, what a bunch of nonsense - this is true for all portable music players. I'm personally still waiting for that class action suit against Sony for destroying my hearing with a Walkman back in the 1980s.
* I'm out of date before I'm out of the box. As are all consumer electronics.
* I've sparked a crime wave. Please - the same could be said about Nike, Addidas, and half a dozen other clothing and electronics manufacturers. People want other people's stuff, and sometimes they'll mug you for it. What's the news here?
* We'll nickel and dime you any chance we get. So does Verizon. So does AT&T. So does Dell. So does Sony. So does Enron. So does ExxonMobil. It's called capitalism.
I'm sorry, journalistic stupidity for the sake of posting content just pisses me off.