TextEdit/Preview quit unexpectedly

[C64]

TextEdit and Preview suddenly aren't working anymore.

I deleted the preferences of the apps, rebooted a few times, but no change. They bounce a few times, then disappear followed by the error:

"Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."


Any ideas?

 

[mrapplegate]

TextEdit and Preview suddenly aren't working anymore.

I deleted the preferences of the apps, rebooted a few times, but no change. They bounce a few times, then disappear followed by the error:

"Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."


Any ideas?

Any clues in the report it sends to Apple or in the system log? It should generate a crash report at least.

 

[C64]

Process:         TextEdit [484]
Path:            /Applications/TextEdit.app/Contents/MacOS/TextEdit
Identifier:      com.apple.TextEdit
Version:         1.7 (288)
Build Info:      TextEdit-288000000000000~4
Code Type:       X86-64 (Native)
Parent Process:  launchd [183]

Date/Time:       2011-07-25 01:47:24.744 +0200
OS Version:      Mac OS X Server 10.7 (11A2061)
Report Version:  9

Interval Since Last Report:          222338 sec
Crashes Since Last Report:           34
Per-App Interval Since Last Report:  4167 sec
Per-App Crashes Since Last Report:   14
Anonymous UUID:                      2436C48E-96DE-4E5B-8F34-90C56C587654

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Application Specific Information:
dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
xpchelper reply message validation: sandbox creation failed: 1002
Container object initialization failed: NSCocoaErrorDomain:257 The file “Preferences” couldn’t be opened because you don’t have permission to view it.
 
Source: ~/Library/Containers/com.apple.TextEdit/Data/Library/Preferences
Dest: ~/Library/Containers/com.apple.TextEdit/Data/Library/Preferences
Source permissions info:
  0 stat: 13
 -1 stat: 13
 -2 stat: 13
 -3 stat: 13
 -4 stat: 13
 -5 stat: 13
 -6 stat: 13
 -7 m:040750 R acl:(null)
    fs: hfs, fsid: e000002, mf: 0480d000

Application Specific Signatures:
sandbox creation failed: 1002

I tried this:

Simple fix for the Preview and TextEdit Crash after Lion OS X Update

But this didn't work, and now even Dropbox won't start-up anymore

 

[mrapplegate]

Process:         TextEdit [484]
Path:            /Applications/TextEdit.app/Contents/MacOS/TextEdit
Identifier:      com.apple.TextEdit
Version:         1.7 (288)
Build Info:      TextEdit-288000000000000~4
Code Type:       X86-64 (Native)
Parent Process:  launchd [183]

Date/Time:       2011-07-25 01:47:24.744 +0200
OS Version:      Mac OS X Server 10.7 (11A2061)
Report Version:  9

[/QUOTE]
The permissions look like like the attached?

drwxr-xr-x+  3 root  wheel   102 Jun 18 00:06 Preview.app

The error looks like a permissions problem after seeing the "The file “Preferences” couldn’t be opened because you don’t have permission to view it."

Not sure. Strange how it just started.
TextEdit should have drwxr-xr-x   3 root  wheel   102 Jun 16 22:38 TextEdit.app

 

[Tortri]

You've opened a text or photo from a linked directory like your downloads. If I remember correctly I just relinked it back where it should be, opened TextEdit, close any documents, exited out then relinked the directory again to what I had originally linked to. Hasn't messed up since.

I'll see if I can find the website I found about this.


edit: How to Link, Still looking for the method reference.
http://mattgemmell.com/2011/06/21/using-os-x-with-an-ssd-plus-hdd-setup

Reference
http://lnxg.wordpress.com/2011/07/21/psa-textedit-preview-10-7-crash/

https://discussions.apple.com/thread/3194666?start=0&tstart=0

 

[christeeezy]

You've opened a text or photo from a linked directory like your downloads. If I remember correctly I just relinked it back where it should be, opened TextEdit, close any documents, exited out then relinked the directory again to what I had originally linked to. Hasn't messed up since.

I'll see if I can find the website I found about this.


edit: How to Link, Still looking for the method reference.
http://mattgemmell.com/2011/06/21/using-os-x-with-an-ssd-plus-hdd-setup

Reference
http://lnxg.wordpress.com/2011/07/21/psa-textedit-preview-10-7-crash/

https://discussions.apple.com/thread/3194666?start=0&tstart=0

Thanks a lot for this information. Same problem as OP, but this fixed it for me.

 

[brayhite]

Part of my details say this:

Application Specific Information:
dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
xpchelper reply message validation: sandbox creation failed: 1002
Container object initialization failed: NSCocoaErrorDomain:513 You don’t have permission to save the file “Containers” in the folder “Library”.

I've read each link in this thread and don't see any alias folders or symlinks (don't know what that is) in the Users folders. So I haven't a clue what I need to do to fix this.

 

[brayhite]

I emailed Tim Cook about this issue and my email got passed on to Executive Relations, where a guy named Tajai made an attempt to call me at my house (was never home when he called) the past three days, and I called him back today.

After talking with him briefly, then being passed on to Ed from Support, the fix that did the trick for me was the following:

Shut the computer down.
Start it while holding the Option key.
Select the Recovery HD.
Open Terminal from the Utilities menu in the top.
Type in "resetpassword".
Select your account and change your password.
Go to the bottom and select Reset where it says something about Permissions (forget what exactly it says).
Make sure your account was still selected.
After that, go to the top left and select Restart under the Apple menu.
Let it restart as normal, and log in with the new password.
You may have some issues with keychain asking for your password and your new one isn't working. If this happens (it did to me), click cancel and let your desktop load. Then go to your Library<Keychains folder and drag the login.keychain file onto your desktop.
Restart the computer again.
Log in.
See if TextEdit and Preview works!

I'm almost positive these were all the steps, so hopefully they make sense and work for you anyone who tries it.

 

[munkery]

Anybody else notice that TextEdit quits if it doesn't have an active window when Safari is launched?

Is this normal?

 

[jayman99]

I emailed Tim Cook about this issue and my email got passed on to Executive Relations, where a guy named Tajai made an attempt to call me at my house (was never home when he called) the past three days, and I called him back today.

After talking with him briefly, then being passed on to Ed from Support, the fix that did the trick for me was the following:

Shut the computer down.
Start it while holding the Option key.
Select the Recovery HD.
Open Terminal from the Utilities menu in the top.
Type in "resetpassword".
Select your account and change your password.
Go to the bottom and select Reset where it says something about Permissions (forget what exactly it says).
Make sure your account was still selected.
After that, go to the top left and select Restart under the Apple menu.
Let it restart as normal, and log in with the new password.
You may have some issues with keychain asking for your password and your new one isn't working. If this happens (it did to me), click cancel and let your desktop load. Then go to your Library<Keychains folder and drag the login.keychain file onto your desktop.
Restart the computer again.
Log in.
See if TextEdit and Preview works!

I'm almost positive these were all the steps, so hopefully they make sense and work for you anyone who tries it.

This worked for me perfectly! I didn't have to go through the ending part with canceling, dragging the keychain, etc. I just chose to Update the Keychain. Thank you for your contribution on this topic!