Hello,
I have a iphone4 on At&t. Ran out of warranty on June 2011.
About 1-2 weeks ago, i realized i had to press extremely hard on my lock button. One day, it wouldnt even work.
I made an appointment with Apple and the Genius looked at it. He said its a mechanical defect and we have to give you a new phone. When he put in my serial number, obviously he saw i was out of warranty.
Told me i had to pay $150 +tax to get a new phone.
What i dont understand is even i didnt do anything to it and the Genius said it is a mechanical defect, why should I pay for YOUR problem?
Anyway, he told me i could replace the button on my own by going to ifixit.
I bought the button and had my brother replace it. My phone works, but the button still isnt working. Its still stuck. It doesnt "click."
I am so sick of my iphone right now i am NOT paying $150 for THEIR problem.
What should i do? The Genius told me to get this part....
I have a iphone4 on At&t. Ran out of warranty on June 2011.
About 1-2 weeks ago, i realized i had to press extremely hard on my lock button. One day, it wouldnt even work.
I made an appointment with Apple and the Genius looked at it. He said its a mechanical defect and we have to give you a new phone. When he put in my serial number, obviously he saw i was out of warranty.
Told me i had to pay $150 +tax to get a new phone.
What i dont understand is even i didnt do anything to it and the Genius said it is a mechanical defect, why should I pay for YOUR problem?
Anyway, he told me i could replace the button on my own by going to ifixit.
I bought the button and had my brother replace it. My phone works, but the button still isnt working. Its still stuck. It doesnt "click."
I am so sick of my iphone right now i am NOT paying $150 for THEIR problem.
What should i do? The Genius told me to get this part....
