I wouldn't call AppleWorks pure crap. It's old and ugly but it still does a good job for certain tasks. I often use it to open Excel sheets that Office thinks are corrupt and refuses to handle. Office has caused an outrageous number of headaches for me and my clients. Pretty much keeps me in business as far as help desk is concerned.
Some of the most ridiculous right off the top of my head....
-Having a decent amount of fonts on your system causes the launching of an Office app to either hang infinitely or simply crash. very useful!
-Consistently eats its own children by corrupting perfectly working files for no reason.
-Horrid UI across the line
-The Entourage Database is a nightmare
-Entourage chokes on very large message counts. Yeah, like who in an office would have a lot of emails?
-Endless number of cryptic error messages popup on a daily basis for no good reason with no explanation or fix ever provided by Microshaft
-Installing Office Mac 2004 ST causes major errors in XCode, simply inexcusable.
-Annoying Microsuck licensing
Cost to buy $399
I know it is the worldwide standard and all that for all the suits of the world but when TextEdit does a better job of opening Word docs than um...Word, it's time to look elsewhere when possible.
-TextEdit creates perfectly suitable Word docs with enough (maybe more) style for most boring work. Pages is unbelievable when you need to do something not-ugly.
-A presentation is about looks and grabbing attention and delivery of information and Keynote shames PowerPoint across the board.
-Tiger Mail is a fantastic email client and far more easy to manage for user and admin than Entourage. It also handles large amounts of mail rather well.
-iCal and Address Book are more powerful than you think and are fairly tightly integrated
-AppleWorks, unfortunately is the only commercial alternative to Excel. It isn't the best but it works and opens and saves Excel docs more reliably than Excel.
Cost to buy: AppleWorks Free w/iBook, iMac, eMac or $79 from the store. iWork $79