A family member (running the latest public version of iOS) recently installed a few AAA games on their 15 Pro Max for the first time (Alien Isolation, Resident Evil Village etc).
He's had the phone since November and hasn't experienced any excessive heat whatsoever, however within minutes of running any of these games the handset heats up considerably, to the point it's uncomfortable to hold. There aren't any warning messages or anything like that, and the games seem to run OK.
He does not use a case (just a screen protector), and a case helps but is still very hot. Either way - he shouldn't have to use a case just to play a game, right?
I've never had these issues myself (rarely play games), and I always thought that a previous iOS update was supposed to have resolved the overheating issue?
Does this sound like a potential fault? Is there anything he can do in terms of changing settings to improve it? Will Apple do anything about it if it was taken to an Apple Store?
Thanks
He's had the phone since November and hasn't experienced any excessive heat whatsoever, however within minutes of running any of these games the handset heats up considerably, to the point it's uncomfortable to hold. There aren't any warning messages or anything like that, and the games seem to run OK.
He does not use a case (just a screen protector), and a case helps but is still very hot. Either way - he shouldn't have to use a case just to play a game, right?
I've never had these issues myself (rarely play games), and I always thought that a previous iOS update was supposed to have resolved the overheating issue?
Does this sound like a potential fault? Is there anything he can do in terms of changing settings to improve it? Will Apple do anything about it if it was taken to an Apple Store?
Thanks