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AnyKey

macrumors member
Original poster
Sep 5, 2006
55
171
NY
Hi everyone,

TL;DR - Could anyone with a 16-Inch MBP please help me out with a test? From a baseline state where your MBP fans aren't spinning audibly, could you see if starting a Handbrake video transcode (or ffmpeg command line transcode) causes your MBP to make a "click" noise immediately after the transcode begins?

Additional details:

I recently got a new 16-Inch MacBook Pro that was making a noticeable, periodic, single-click noise when it would heat up or cool down. I noticed this happening around 20 days after I got it. I could easily reproduce the click when I ran CPU-intensive video transcoding jobs, but it also happened when I was doing other things that caused high CPU usage / heat. I monitored the CPU temperature while testing and the scenario went something like this:

50° C - baseline
>> start transcoding job <<
65° C - heating up
*click*
75° C - heating up
85° C - heating up
*click*
90° C - heating up
>> stop transcoding job <<
80° C - cooling down
70° C - cooling down
*click*
60° C - cooling down
55° C - cooling down
*click*
50° C - baseline

My best guess is that the problem was related to the fans or something involving heat expansion/contraction. I sent the MBP out for repair, twice (well, technically three times because they dented the lid during the first repair and then replaced the display and lid), and I'm testing things again now to make sure that everything works as expected. Apple replaced both of my fans (twice), the top case + battery, and the IO boards on both sides because I was also having issues with plugged-in usb-c peripherals after the first repair. After these repairs, I'm not hearing the same very noticeable click from before, but I am hearing a quieter click when I start a video transcode process with Handbrake, and occasionally during other usage as well. A Handbrake video transcoding test reproduces the click just about every time.

I'm hoping that other 16-Inch MBP users here could help me out with a test, to see if what I'm experiencing now is normal or if there's still something wrong. From a baseline state where your MBP fans aren't spinning audibly, could you see if starting a Handbrake video transcode causes your MBP to make a single "click" noise immediately after the transcode begins? The reason I say "from a baseline state where your MBP fans aren't spinning" is because it's harder to hear the click when there's a lot of fan noise. I can still hear the click when my fans are running at 4000 RPMs and I start a new transcoding job, but it gets harder to hear when starting a new transcoding job when the fans are already at 4500+ RPMs. If you lean in with your ear near the top middle part of the keyboard and then begin the test, that's approximately where the sound seems to be coming from, but I can also hear it from a normal usage distance away.

Thanks!

Update: Using ffmpeg on the command line instead of Handbrake causes exactly the same behavior. The command I used was:

Bash:
ffmpeg -i source.mp4 out.mp4
 
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Sure thing! I did three screen recordings while pointing my external mic at the laptop. In each video, I click the start button on my trackpad (which makes little to no noise), and you'll hear the additional click sound a moment later when the video transcoding starts. The mic picked up something I didn't notice when just listening with my ear. In each of the three takes, you'll hear sort of a "scratch-scratch-scratch" before the "click".

When viewing these videos, you'll probably want to turn your volume all the way up or use headphones.

Recording 1
Recording 2
Recording 3
 
Interesting. How noticeable would you say the click is in person? From the video I’m not sure I would’ve even noticed if my Mac made such a noise, it seems really quiet, but that may just be the recording. But the scratching sound and the click; wonder what’s causing it
 
I'd describe it as...maybe a quarter as loud as the feedback sound you get when fully clicking (instead of just tap-clicking) on the MBP trackpad, and higher pitched. Hearing it makes me think of the sound of someone clicking a mouse from across the room, but it's definitely coming from the laptop.

I'm on higher alert for clicking noises after my recent repairs since the earlier clicking noise was much more noticeable. I'm also now in the position where once you hear it, it's hard to un-hear it, haha. I definitely can't hear it if I'm playing music through the speakers though.

The weirdest thing about it is how consistent it is. I wish I had a second 16-Inch MacBook Pro to compare it to, but hopefully someone in the forums will be able to run the same test and let me know.
 
Just out of interest, if you have the speakers muted do you still get that clicking noise? The way it synchronises with the buttons it’s as though it’s some kind of audible feedback.
 
@StumpyBloke Good thought, but it definitely happens with the speakers muted too.

Update: I also just tried a conversion using ffmpeg on the command line rather than Handbrake and it causes the same clicking sound. I'll update my original post to include that too.
 
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