170 cycles... 65% health?!?! battery issues...

[zipper1022]

this is really getting on my nerves...

going on 21 months now, and it just recently started on this garbage...

now instead of telling me that its going to die soon, it tells me the battery has 30 minutes left and ten jsut shuts off. it shut off during a seminar the other day and i couldnt finish my notes and i was super mad...

i have extended care on this sucker so should i bring it in? will apple warranty my battery?

 

[squeeks]

nope, thats normal wear and tear, time to buy a new battery

 

[DaLurker]

You want to see bad? I got this mac in January, 34 cycles on the battery and 24% battery health.... I gotta go book an appointment.

 

[soberbrain]

I thought there was a "rule" that if it's under 300 cycles and under 80% health, Apple could replace the battery since according to
http://support.apple.com/kb/HT1519
"A properly maintained Apple notebook battery is designed to retain up to 80 percent of its original capacity after 300 full charge and discharge cycles."

It may be worth looking into.

Also, have you calibrated your battery?
http://support.apple.com/kb/HT1490

or reset the SMC?
http://support.apple.com/kb/HT1411

 

[Samarium]

You want to see bad? I got this mac in January, 34 cycles on the battery and 24% battery health.... I gotta go book an appointment.

That's pretty bad! Do you leave your Mac charging all the time?

 

[DaLurker]

I used to take mine to school/work daily so I used the battery frequently. I've only recently stopped using it regularly, perhaps 2 months ago and at that point its been sitting on my desk at home.

I have tried calibrating and performing an SMC reset. No dice.

 

[Akira1980]

250 cycles, 34% health here. So I purchased a new one a week ago.

 

[digitalpencil]

I thought there was a "rule" that if it's under 300 cycles and under 80% health, Apple could replace the battery since according to
http://support.apple.com/kb/HT1519
"A properly maintained Apple notebook battery is designed to retain up to 80 percent of its original capacity after 300 full charge and discharge cycles."

This is true. I've quite literally just got in from my bar appointment with a new battery. Mine was at 401 mAh after 189 cycles at 14 mnths though and was refusing to accept charge. Still the 'genius' actually told me that they have to honour the warranty if it's below 300 cycles so take it in and get a new one.

My new battery!

 

[bruinboy2000]

I have the same problem. My MBP is 18 months old and the battery is only charging at 65% maximum with 220 cycles. I just went to the Apple Store and was told that since I didn't have Applecare and its over 12 months old I would have to buy a brand new battery at retail price. This just seems wrong.

 

[creator2456]

I have the same problem. My MBP is 18 months old and the battery is only charging at 65% maximum with 220 cycles. I just went to the Apple Store and was told that since I didn't have Applecare and its over 12 months old I would have to buy a brand new battery at retail price. This just seems wrong.

Give Apple a call. It gives the best chance of getting a replacement and it only takes a couple days.

To everyone else having battery problems, always try calling Apple first. The worst they can say is no and the best is that you save $130.

 

[bruinboy2000]

What number would I call? I can't seem to find one on the website. TIA!