MacBook Air only charges when power brick is hot

[johnbhoyc]

Hi folks my Macbook air would only charge sometimes and after some research it turns out it only charges my Macbook when it's hot. My girlfriend and I both have the same model so I regularly use both chargers (both are original chargers we got with our MacBooks). Both work fine on my gf's macbook but only when hot on mine.

Both magsafe chargers will power up my mac so I can use it but won't charge. I need to use it on my gf's to heat it up before plugging it in to mine before it will charge. Only then will the orange light come on. Usually their is no light

Edit. It seems this process only works sometimes. I've had it charging for 10 mins just now but it has stayed at 4%which it started at. Light is orange but power brick has cooled down.

Anyone had this problem

Thanks for reading

 

[DistantOrigin]

Hi folks my Macbook air would only charge sometimes and after some research it turns out it only charges my Macbook when it's hot. My girlfriend and I both have the same model so I regularly use both chargers (both are original chargers we got with our MacBooks). Both work fine on my gf's macbook but only when hot on mine.

Both magsafe chargers will power up my mac so I can use it but won't charge. I need to use it on my gf's to heat it up before plugging it in to mine before it will charge. Only then will the orange light come on. Usually their is no light

Edit. It seems this process only works sometimes. I've had it charging for 10 mins just now but it has stayed at 4%which it started at. Light is orange but power brick has cooled down.

Anyone had this problem

Thanks for reading

What is the status of your battery in about this mac -> system information -> system report -> power

 

[johnbhoyc]

What is the status of your battery in about this mac -> system information -> system report -> power

Thanks for the reply

Battery Information:

Model Information:
Serial Number: D86335201HFF90KAW
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200
Charge Information:
Charge Remaining (mAh): 187
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 6451
Health Information:
Cycle Count: 322
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 7278

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
DarkWakeBackgroundTasks: 1
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 10800
Standby Enabled: 1
Battery Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 0
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
DarkWakeBackgroundTasks: 0
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Standby Delay: 10800
Standby Enabled: 1

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes
ID: 0x0000
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
Charging: No

 

[johnbhoyc]

It seems to be charging now. Risen to 20% the last 15 minutes or so

Battery Information:

Model Information:
Serial Number: D86335201HFF90KAW
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200
Charge Information:
Charge Remaining (mAh): 187
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 6451
Health Information:
Cycle Count: 322
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 7278

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
DarkWakeBackgroundTasks: 1
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 10800
Standby Enabled: 1
Battery Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 0
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
DarkWakeBackgroundTasks: 0
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Standby Delay: 10800
Standby Enabled: 1

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes
ID: 0x0000
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
Charging: No

 

[Brian Y]

It seems to be charging now. Risen to 20% the last 15 minutes or so

Probably your magsafe board on its way.

 

[johnbhoyc]

Probably your magsafe board on its way.

Like the charging port?

Do you know how long it will take my local apple shop to fix it? Can it be done same day?

Thanks

 

[Ronnoco]

Like the charging port?

Do you know how long it will take my local apple shop to fix it? Can it be done same day?

Thanks

From my experiences with hardware repairs at the Apple Store, most are sent out to ACP's/ACMT's (Apple Certified Professionals or Apple Certified Macintosh Technicians) for repair. It may be different at certain Stores, by I've always had mine sent out for hardware repairs. Takes from a couple of days to a week.

 

[Brian Y]

Like the charging port?

Do you know how long it will take my local apple shop to fix it? Can it be done same day?

Thanks

Yep.

If they have it in stock and aren't too busy they may be able to do it the same day.

Book a morning appointment and ask if they'd mind doing it whilst you do some shopping or something.