Hi, just wanted to pass this along so no one goes through the same BS as I did since Friday from the Apple store in Buffalo, NY or any for that matter.
Long story short I've had 1 iMac wrong model, that went back. #2 was DOA and that went back. While in the Apple store the girl opened #3 and checked it before I left since I wanted the upgraded VRAM, that was labeled wrong....an hour goes by (she went through all 25 labels) and she comes out from the back room with #4 (256 VRAM). I was happy as hell but she again said lets plug it in to make sure...DOA
On to #5, the last one was again VRAM 128 even though the box said VRAM 256.
Now at this point I'm not mad at her just mad that the stock they got is labeled wrong and that the manager was of no help "before" he learned of this problem. I say before since Apple made the store managers aware of this label problem and the result was, offer $50 off to whoever buys it.
One would think that after I was there for an hour and the sales girl went through the iMac stock that the "manager" would make himself known and explain this to me...no. The only reason he showed up was after the girl asked me what I'd like and my reply was open them all until you find one. Yeah it was dumb but I had asked for the manager "3" times and I felt that was the only way to get an answer from him or from the sales girl who was very helpful and unaware of this "VRAM Label" problem until now.
So even though the local Apple store may say they have the 256 VRAM model just check before you leave...if you "paid" for it they "can" allow you to plug it in at the genius bar. Side note: the ones with the 256 VRAM should have some small blue (or whatever color the store deems) circle on the side of the box that the store puts on there so they know it's 256.
Good luck and enjoy whichever you get iMac you get
Long story short I've had 1 iMac wrong model, that went back. #2 was DOA and that went back. While in the Apple store the girl opened #3 and checked it before I left since I wanted the upgraded VRAM, that was labeled wrong....an hour goes by (she went through all 25 labels) and she comes out from the back room with #4 (256 VRAM). I was happy as hell but she again said lets plug it in to make sure...DOA
On to #5, the last one was again VRAM 128 even though the box said VRAM 256.Now at this point I'm not mad at her just mad that the stock they got is labeled wrong and that the manager was of no help "before" he learned of this problem. I say before since Apple made the store managers aware of this label problem and the result was, offer $50 off to whoever buys it.
One would think that after I was there for an hour and the sales girl went through the iMac stock that the "manager" would make himself known and explain this to me...no. The only reason he showed up was after the girl asked me what I'd like and my reply was open them all until you find one. Yeah it was dumb but I had asked for the manager "3" times and I felt that was the only way to get an answer from him or from the sales girl who was very helpful and unaware of this "VRAM Label" problem until now.
So even though the local Apple store may say they have the 256 VRAM model just check before you leave...if you "paid" for it they "can" allow you to plug it in at the genius bar. Side note: the ones with the 256 VRAM should have some small blue (or whatever color the store deems) circle on the side of the box that the store puts on there so they know it's 256.
Good luck and enjoy whichever you get iMac you get
